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- All HBS Web
(1,878)
- People (2)
- News (583)
- Research (972)
- Events (3)
- Multimedia (13)
- Faculty Publications (304)
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- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
questions that we might consider. In Harwood's words, "How do we measure the quality of the information we receive? What makes information worth acting upon? When is information certain enough?" And Norman asked, "What will be the View Details
- 20 Jul 2010
- First Look
First Look: July 20
the role of bottlenecks and constraints in sparking innovations in business models by the creative entrepreneur. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810075-PDF-ENG Purchase this supplement... View Details
Keywords: Martha Lagace
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
intake linked to commercial products. Media (including social media) coverage about the safety and cost of many consumer goods, both medical (drugs, devices) and nonmedical, reflect profound public concerns. Longstanding societal scrutiny about the View Details
Keywords: Dina Gerdeman
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
for others. Gordon Bethune said that he was getting an award because of everyone else's hard work. Ivan Seidenberg could share the CEO role twice in the mergers that produced Verizon because he put the needs... View Details
Keywords: by Rosabeth Moss Kanter
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
University of Hong Kong: Bridging East and West In the early 20th century, the University of Hong Kong (HKU) was established in order to serve as a bridge between mainland China and the British Empire. As an elite institution in the 21st century, HKU continued its... View Details
Keywords: Sean Silverthorne
- 14 Nov 2006
- First Look
First Look: November 14, 2006
device company selling products to physicians for use with patients suffering chronic end-stage disease, to a medical technology company providing life-long solutions for people with chronic diseases. With the new vision setting direction, the View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic product... View Details
- 08 Jan 2007
- Research & Ideas
Who Rises to Power in American Business?
century, social networks played a significant role in who had access to power in business. Social networks were defined by who you were (your race and gender), where you were born, what religion you practiced, and how wealthy you were. In... View Details
Keywords: by Sean Silverthorne
- 26 Nov 2013
- First Look
First Look: November 26
that increased the number of doctors and nurses serving patients, expanded existing staff roles and developed new ones, redistributed health care work, and invested in teamwork. The English workforce redesign experience offers important... View Details
Keywords: Sean Silverthorne
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
benefit from mimicking the showroom concepts started by online-first retailers and why online-first retailers can benefit from opening more traditional stores. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54316 March 29, 2018 Harvard Business... View Details
Keywords: Sean Silverthorne
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
top biotech managers, companies leave an imprint of their worldview on young executives through such things as the firm's structure, strategy, and culture. There is a GE imprint, an IBM imprint, a Bain imprint—all of which influence future decision makers.... View Details
Keywords: by Mallory Stark
- 29 Oct 2018
- Research & Ideas
Hunting for a Hot Job in High Tech? Try 'Digitization Economist'
advising on everything from the type of auction to run to where to set reserve prices. “Tech firms have also hired economists to solve challenges relating to the choice of outcome of advertising, such as pay-per-click versus alternatives,” the paper states. The View Details
- 07 Mar 2017
- First Look
First Look at New Research, March 7
“steeped-in-tradition” background that Willis, hired by Wimbledon in 2012 and promoted to Head of Digital and Content in 2015, had to figure out the proper role for digital and social media at Wimbledon. The motivation behind the push... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
Immigrant Entrepreneurs and the Social Safety Net By: Olds, Gareth Abstract—This paper explores the role of public health insurance in small business ownership among immigrants, a group with high rates of entrepreneurship. The Personal... View Details
Keywords: Sean Silverthorne
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
giver-receiver interactions—are resource-allocation decisions that also contribute to the social meaning of help. These findings illuminate the theoretical and practical overlap between helping and external leadership in knowledge-intensive project work as well as the... View Details
Keywords: Sean Silverthorne
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through technology while also focusing... View Details
Keywords: by Ranjay Gulati
- 20 Apr 2010
- First Look
First Look: April 20
telegraphs. Telegraphs are usually analyzed in the context of railway expansion, and the literature has somewhat neglected the role of telegraphic communication for the development of steamship navigation. Telegraphs meant that the owners... View Details
Keywords: Martha Lagace
- 07 Feb 2012
- First Look
First Look: February 7
professional investors discern when CEOs and other executives in publicly traded firms "either lacked confidence in or were conveying less than complete or reliable information" in their public statements. BIA aimed to give its... View Details
Keywords: Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
notion that the signal-to-noise ratio plays a central role in generating multiplicity with AA preferences for fairness. Cases & Course Materials Harvard Business School Case 612-701 Zappos.com 2009: Clothing, Customer Service, and... View Details
Keywords: Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
found many firms mistakenly applied an "outsourcing" mindset to collaboration efforts which, in turn, led to three critical errors: First, they focused solely on lower costs, failing to consider the broader strategic role of... View Details
Keywords: Martha Lagace