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Show Results For

  • All HBS Web  (2,182)
    • People  (7)
    • News  (554)
    • Research  (1,041)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (348)
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  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

participants are generally concerned with questions such as: How do I improve quality in my service operation? How do I make my organization become more innovative? What should we do about the Internet? How do we deal with globalization? and, What can I do to transfer... View Details
Keywords: by Staff
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

We all know how political influence works: company X donates money to politician Y, and then that pol leans on regulator Z to go easy on his new best friend. In economic parlance, that circle of back-scratching is known as... View Details
Keywords: by Michael Blanding
  • 30 Jul 2014
  • Lessons from the Classroom

Teaching The Deal

It's best to be nice when negotiating a business deal, but it's also OK to be aggressive in pursuing your interests—as long as you back up your position with facts. "If you're a seller and your price seems high, but it's justified in... View Details
Keywords: by Dina Gerdeman; Education
  • 12 May 2009
  • First Look

First Look: May 12, 2009

recruiters, found current hiring practices to be haphazard at best and inept at worst. And no wonder. Ignorant of their staffing needs, most companies treat hiring top-level executives as an emergency. That... View Details
Keywords: Martha Lagace
  • 12 Mar 2013
  • First Look

First Look: March 12

Health's MegaBLAST. The best achieved both greater accuracy and speed (1,000 times greater). Here we show the potential of using online prize-based contests to access individuals without domain-specific backgrounds to address big-data... View Details
Keywords: Sean Silverthorne
  • 17 Sep 2020
  • Research & Ideas

Many Small-Business Employees May Be Close to Losing Health Insurance

aldarinho ] Related Reading Leemore S. Dafny's page on the HBS COVID-19 Business Information Center How Following Best Business Practices Can Improve HealthCare It's Time for a Bipartisan Health Plan for... View Details
Keywords: by Rachel Layne; Health
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

forcing those who watch the show to watch the ad. Some of the hottest battles are being fought over showrooming—the practice whereby consumers visit a store to check out items in person before buying cheaper online (decoupling browsing... View Details
Keywords: by Michael Blanding
  • 07 Jul 2009
  • First Look

First Look: July 7

Author:Anette Mikes Publication:Chap. 5 in Enterprise Risk Management: Today's Leading Research and Best Practices for Tomorrow's Executives. John Wiley and Sons, Inc., forthcoming Abstract Enterprise risk... View Details
Keywords: Martha Lagace
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational Transparency: Make Your... View Details
Keywords: Dina Gerdeman
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and specialty... View Details
Keywords: Martha Lagace
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

for designing better plastic products. In software, a number of companies let people add custom-designed modules to their standard products and then commercialize the best of those components. Open-source software allows users to design,... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 26 Jul 2016
  • Research & Ideas

Where will Pokémon Go with Your Personal Information?

app’s success has striking implications for a number of industries. Willy Shih is the Robert and Jane Cizik Professor of Management Practice in Business Administration at Harvard Business School and spent 28 years in industry at IBM,... View Details
Keywords: Re: Willy C. Shih; Video Game; Entertainment & Recreation
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

new community was faced with how best to construct the vertical and attract a sufficiently large audience. While the model seemed highly scalable because each vertical used the same core technology, every sector had its unique features.... View Details
Keywords: Sean Silverthorne
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

with very specific practices and identifiable cultures. For example, City Year, the national youth service organization, has programs in fourteen cities across the country. Its founders made a strategic decision from the start to spread a... View Details
Keywords: by Carla Tishler
  • 09 Aug 2011
  • First Look

First Look: August 9

me to achieve my top priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This highly readable and View Details
Keywords: Sean Silverthorne
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

find more violations initially because the factory would have less time to sweep things under the rug, Toffel cautions that “an unannounced audit might also create a more contentious environment where factory management might not be so receptive to hearing any View Details
Keywords: by Michael Blanding
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Abstract—In this paper, I examine the relation between Integrated Reporting (IR) and the composition of a firm's investor base. I hypothesize and find that firms that practice IR have a more long-term oriented investor base with more... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

schools. What was the appeal of charter schools in this sensitive environment? What opportunities do they present both for improving public education and utilizing best practices in entrepreneurship?... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

One-on-One Meeting The one-on-one meeting between supervisor and staff is an invaluable tool for managing, but requires much attention to detail. Julia B. Austin explains best practices for getting the most... View Details
Keywords: by Carmen Nobel
  • 01 Apr 2014
  • Research & Ideas

When Do Alliances Make Sense?

expertise, and spreading out risk. On the other hand, forming alliances also requires coordinating tasks and merging cultures, which can often be difficult and costly to achieve. Business theorists have long pursued this question in an effort to determine the View Details
Keywords: by Michael Blanding; Energy; Utilities
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