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Show Results For
- All HBS Web
(7,236)
- People (50)
- News (2,606)
- Research (3,472)
- Events (12)
- Multimedia (13)
- Faculty Publications (1,844)
- November 2012 (Revised July 2014)
- Case
Doing Deals and Leading Teams at XAF Partners
By: Boris Groysberg and Kerry Herman
Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging market-focused private equity arm of a large European bank, had grown steadily over the last decade, establishing... View Details
Keywords: Professional Service Firms; Leading Teams; Producing Managers; Delegation; Giving And Receiving Feedback; Managing Performance; Leadership; Work-Life Balance; Managerial Roles; Talent and Talent Management; Service Operations; Time Management; Performance; Financial Services Industry; Asia
Groysberg, Boris, and Kerry Herman. "Doing Deals and Leading Teams at XAF Partners." Harvard Business School Case 413-032, November 2012. (Revised July 2014.)
- 01 Sep 2013
- News
Case Study: A Place at the Table
several professors who never called on a woman in class "unless it was a discussion of a 'woman's product.'" A Class of 1973 alumna recalls... View Details
- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
some eternal issues of patient care: not only good health, but also quality, choice and trust? To consider these questions, the IS2K conference assembled a panel of experts, with HBS Professor Lynda Applegate View Details
- 22 Sep 2015
- News
On a Mission to Have an Impact
travel. Allow them to really feel like they are living like a local and connecting them with people from local communities as they travel, to get a much better sense of what... View Details
- 30 Nov 2017
- News
SEAS Complex Reaches for a New Frontier
The beam going up (photos by Ashley Garrett, MBA 1987) The Harvard community marked a major milestone on Wednesday as members gathered along Western Avenue in Allston to celebrate the “topping-off” of the... View Details
- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
to sit down, work, use Wi-Fi.” He unabashedly cites a “Starbucks-like feel” as the objective, although some essential parts of that experience may take even longer to develop than View Details
- 15 Sep 2015
- News
Easing the Costs of Saving a Child
orphanage, Andrew would smile shyly at us, as if asking ‘What about me?’ I don’t know what happened to him, but chances are he didn’t get adopted.” The unfairness of the situation prompted Taylor to action. He and his wife founded... View Details
Keywords: Jill Radsken
- 01 Jun 2002
- News
Alfred L. Cheauré - A Dog's Life
For several decades, the career path of Alfred L. Cheauré (MBA '71) was fairly straightforward. A first-generation immigrant American from Germany, Cheauré grew up in New Jersey and attended the U.S. Naval Academy. He began his 27-year... View Details
Keywords: Susan Young
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
here and there, but a Luddite mentality still dominates the industry. When a dealership hit on the idea of using texting to keep customers up to date on work being done in the View Details
- 01 Mar 2019
- News
Tools and Training for a “Wicked Problem”
the homeless transition to affordable housing, and expanding behavioral health services and substance abuse treatment programs are all part of the plan; when it comes to its implementation, however, Keller will draw on tactics he picked... View Details
Keywords: homelessness
- 01 Dec 2020
- News
Two Truths and a Lie About 5G
will see vast increases in reliability and the number of devices connected to one antenna as well as reductions in the cost of data per gigabyte, Menard says. Beyond that, fixed wireless access could enable... View Details
Keywords: Jen McFarland Flint
- 09 Apr 2014
- Working Paper Summaries
Visualizing and Measuring Software Portfolio Architectures: A Flexibility Analysis
- 01 Dec 1997
- News
A Conversation with John Doerr (MBA '76)
L. John Doerr (MBA '76) is widely recognized as one of the country's preeminent venture capitalists. A partner in the California VC firm Kleiner Perkins Caulfield & Byers (KPCB), he is known for backing... View Details
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
“It’s been a great boost, and top-line results followed.” What’s ahead: Last spring the company raised $15 million in Series B funding, which will help GAIA expand into other densely populated urban areas in Mexico, View Details
Keywords: Jen McFarland Flint
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
know one of the things which we realized as we were looking at the shift from again on premise hardware and software that you buy to services in the cloud that you rent is that inherent in that transition is... View Details
- Web
Creating a Candidate-Centered Recruiting Process - Recruiting
expectations helped her navigate recruiting as a student with Bipolar Disorder and ADHD who understood that managing her hypomanic and depressive episodes would be critical. “When the company shared the... View Details
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
Internet search, Starbucks and coffee, YouTube and video sharing,” McDonald says. “In some cases, the names of these companies are so inextricably linked to the actual product category itself that it becomes like a verb. We ‘Google’ it.”... View Details
- 2024
- Working Paper
Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring
By: Maria R. Ibanez, Ashley Palmarozzo, Jodi L. Short and Michael W. Toffel
Capitalizing on the superior credibility and flexibility and potential lower cost of external assessments, many global buyers are relying less on their own employee (“second-party”) auditors and more on third-party auditors to monitor and prevent environmental and... View Details
Keywords: Auditing; Audit Quality; Working Conditions; Sustainability; Empirical Operations; Empirical Service Operations; Sustainability Management; Corporate Accountability; Corporate Social Responsibility and Impact; Supply Chain Management
Ibanez, Maria R., Ashley Palmarozzo, Jodi L. Short, and Michael W. Toffel. "Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring." Working Paper, August 2024.
- Forthcoming
- Article
Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment
By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details