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  • All HBS Web  (1,598)
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Show Results For

  • All HBS Web  (1,598)
    • People  (7)
    • News  (494)
    • Research  (720)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (241)
← Page 42 of 1,598 Results →
  • 27 Jul 2023
  • Blog Post

Buy Big, Sell Small

least 75 percent of India’s consumer goods sales despite the significant inefficiencies of an outdated business model. “Kiranas are limited-inventory, 2,000- to 5,000-square-foot shops that don’t always get on-time deliveries or access to... View Details
  • 01 Apr 2001
  • News

Beyond Accommodation

serving on the HBS Alumni Association Board of Directors. After earning his MBA, Gibbons returned to AT&T to head its subsidiary, Campus Wide Access Solutions, a $15 million company providing cash-card operations to colleges and... View Details
Keywords: Margie Kelley; AT&T; Personal Services; Personal Services
  • 07 Oct 2019
  • Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

Anxiety Through Access to Human ContactThis study finds that customer anxiety during self-service transactions can reduce customers’ trust in the service provider. Operational design choices may help.... View Details
Keywords: by Sean Silverthorne; Retail; Air Transportation
  • 01 Jun 2001
  • News

Point, Click, Give: Internet Fuels Philanthropic Fundraising Revolution

transaction fees, advertising fees, application services fees, partnering revenue, and cross-subsidization (using revenue from selling applications to subsidize other components of the business). This is often the most difficult aspect of... View Details
Keywords: Anne Kavanagh; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 01 Feb 2000
  • News

Breaking Down Barriers: The Electronic Wallet

partnership with financial institutions such as MBNA, Capital One, Wells Fargo, and Providian. These firms offer the Brodia online shopping service as part of the credit card and banking services. By typing in their passwords, users can... View Details
Keywords: Judith A. Ross
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

result of deregulation, the derivatives market and the market for mortgage-related securities had exploded in both size and complexity. By the end of the decade, there were as an intentional result of deregulation, intense competitive pressures in the financial View Details
Keywords: by Martha Lagace; Financial Services
  • 01 Sep 2004
  • News

A Market-Based Prescription

volume, is titled Consumer-Driven Health Care (Jossey-Bass, 2004). What is the fundamental difference between consumer-driven and managed health care? Over two decades ago, managed care, which gives a third party control over patients’ View Details
Keywords: Deborah E. Blagg; Educational Services; Educational Services; Educational Services
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

channels will fuel a shift in consumption away from hits to a much larger number of lower-selling niche products. While the long-tail view predicts an increase in the heterogeneity of consumption patterns, the well-known superstar effect promises the exact opposite. As... View Details
Keywords: Sean Silverthorne
  • Web

Strategic Plan | Information Technology

who make a difference in the world. Our Vision IT is a nimble, innovative, and strategic partner, helping to distinguish HBS as the world‘s leader in business education. Strategic Priorities 1. Excel in Service Delivery We strike a... View Details
  • 25 Apr 2014
  • News

Entrepreneurship flourishes in the Bayou

sales. He leads a team dedicated to assisting inexperienced entrepreneurs as well as longtime industry players who “require a new way of thinking about common issues.” The team provides strategic planning, coaching, and mentoring, and View Details
  • 07 Dec 2016
  • HBS Case

Why Millennials Flock to Fintech for Personal Investing

Traditional financial advisors cater to baby boomers with substantial savings, requiring minimum amounts for investment upwards of $100,000 to access their services. By contrast, industry-leading Wealthfront and similar firms such as... View Details
Keywords: by Michael Blanding; Financial Services
  • 11 Feb 2015
  • Research & Ideas

Politicians Benefited From Using Toxic Loans

their study on France, having gained access to two valuable data sets: The first contained the entire debt portfolio for most of the 300 largest French local governments as of December 31, 2007; and the second contained the loan-level... View Details
Keywords: by Carmen Nobel; Financial Services
  • Fast Answer

Family Offices and Family Trusts

How do I identify the investment firms that are family offices or family trusts servicing wealthy families? Preqin Click the "Search for" tab at the top of the page Hover over "Investors"  Click... View Details
  • Web

Doctoral Students | Information Technology

and technology products that support your research. Case Template Library Resources Polling Research Computing Services Research Information System (RIS), VPN access may be required Collaboration Tools to... View Details
  • Web

Fraudulent Duo Pushes | Information Technology

Fraudulent Duo Pushes Have you ever received a DUO Push and aren’t sure why? DUO two-factor authentication is in place to help you protect your HBS account. Even if a bad actor obtains your password, they cannot use it to access your... View Details
  • 01 Sep 2014
  • News

Ask the Expert: Byte-Testing Bitcoin

appeal of anonymity seems inherently flawed for storing large values in an age when the threat of identity theft through electronic eavesdropping and in-person, gun-to-the-head demands for access and asset transfers are a growing menace.... View Details
Keywords: alumni; Data Processing, Hosting, and Related Services; Data Processing, Hosting, and Related Services
  • Fast Answer

Government data and information sources for public entrepreneurship

Services (GIS). SimplyAnalytics generates tables and maps for the United States including population, age, race, income, employment, and education. Our subscription also allows View Details
  • 01 Jan 2005
  • News

Judith R. Haberkorn, 111th AMP, 1992

general manager of Special Services for NYNEX, responsible for servicing New England's largest corporate customers. Later that same year, she was named general manager of View Details
  • 13 Jul 2022
  • Book

Reimagining the Economy: What Would It Take to Put People First?

access to ethical housecleaning services that are worker centered and environmentally friendly. By letting them decide when they will work, how they will be compensated, and even how to adjust safely to a... View Details
Keywords: by Avery Forman
  • 01 Sep 2009
  • News

Make the Most of HBS Alumni Resources

about the degree you leave with and the incredible network you acquire through your association with HBS. But it can be much more than that. Your alumni status offers you a continuing relationship with the School and ongoing access to... View Details
Keywords: Educational Support Services; Educational Support Services
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