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Show Results For
- All HBS Web
(8,922)
- People (18)
- News (1,979)
- Research (6,071)
- Events (23)
- Multimedia (41)
- Faculty Publications (4,926)
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
and to Tactics Published: November 24, 2009 Drivers such as globalization, deregulation, or technological change, just to mention a few, are profoundly changing the competitive game. Scholars and practitioners agree that the... View Details
Keywords: by Sean Silverthorne
- Web
Polaroid Films - Edwin H. Land & Polaroid | Harvard Business School
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
Wheeler has incorporated concepts and techniques from other arenas where circumstances are in flux and information is imperfect—from military combat and medical diagnosis to improvisational theater and jazz. Hitting The Right Notes "There... View Details
Keywords: by Michael Blanding
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
surprises for new CEOs arise from time and knowledge limitations—there is so much to do in complex new areas, with imperfect information and never enough time. Others stem from unexpected and unfamiliar new roles and altered professional... View Details
- 2013
- Working Paper
Where do the Most Active Customers Originate and How Can Firms Keep Them Engaged?
By: Clarence Lee, E. Ofek and Thomas Steenburgh
In this paper, we study how firms offering Web services can acquire and develop an active customer base. We focus on two basic questions. First, how does the method of customer acquisition affect the way customers use the service to meet their own needs and to interact... View Details
- January 2013
- Case
Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)
By: Frances X. Frei and Robin J. Ely
On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies.... View Details
Keywords: Customer Relationship Management; Internet and the Web; Mergers and Acquisitions; Organizational Culture; Growth and Development Strategy; Apparel and Accessories Industry; Retail Industry
Frei, Frances X., and Robin J. Ely. "Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)." Harvard Business School Multimedia/Video Case 612-701, January 2013.
- September 2009
- Teaching Note
iZumi (TN)
By: Robert F. Higgins
Teaching Note for [809105]. View Details
- 19 Apr 2016
- First Look
April 19, 2016
2013 elections in Kenya, the Electoral Commission sent 11 million nonpartisan text messages to registered voters in an effort to boost electoral participation. The messages had a positive effect on turnout but also decreased trust in Kenyan electoral institutions. We... View Details
Keywords: Sean Silverthorne
- October 2000 (Revised December 2004)
- Case
Richard Spellman (A)
Describes Richard Spellman's decision to leave his existing employer and join an Internet start-up as CEO. Focuses on the terms of a restricted stock agreement and employment agreement that must be negotiated. Includes first drafts of these two agreements. View Details
Keywords: Contracts; Agreements and Arrangements; Internet and the Web; Executive Compensation; Personal Development and Career; Business Startups; Management Teams
Bagley, Constance E., and Michael J. Roberts. "Richard Spellman (A)." Harvard Business School Case 801-202, October 2000. (Revised December 2004.)
- Web
DEC - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
- Web
Global Trade, Capital and National Institutions - Course Catalog
environments can challenge previously institutional structures creating new opportunities and risks. More generally, gains from globalization and technology can have different allocations and distributive effects. The cases in the module... View Details
- 01 Jun 2022
- News
Blissful Thinking
the inception of the Center for Health and Happiness at the Harvard T.H. Chan School of Public Health. And, really, the interest is global. What do you think is behind this rise in scholarly attention? Two things. The first is that people... View Details
Keywords: Dan Morrell; illustration by Dan Winters
- 21 Jul 2015
- First Look
First Look: July 21, 2015
Watchmaking By: Raffaelli, Ryan Abstract—In this qualitative study, I examine the factors that influence the re-emergence of market demand for a legacy technology in a mature institutional field. I extend previous work related to field... View Details
Keywords: Sean Silverthorne
- September 2010
- Teaching Note
A Chinese Start-up's Midlife Crisis: 99Sushe.com (TN)
Teaching Note for 309060. View Details
- 01 Dec 2020
- News
The Camel and the Unicorn
Bay area’s coastal location made Silicon Valley a natural hub for Naval and other government activity and funding. This helped foster several eras of technological development, beginning in the early 20th century with radio components and... View Details
- 01 Jun 2014
- News
Net Gains
the league, which includes everything from marketing communications to information technology to pure international business. It's this last responsibility that has Tatum really animated. "When you look at... View Details
Keywords: Dan Morrell
- 01 Dec 2002
- News
HBS Alumni Association Board of Directors: President's Report
upon the School to keep alumni up-to-date on its latest initiatives. Given the recent explosion of technological advances, there are many new ways to share this information. This committee will look at the mix of print and electronic... View Details
- Web
Bibliography - Edwin H. Land & Polaroid | Harvard Business School
Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA... View Details
- 31 Jan 2024
- Blog Post
Career Advice from the Guests of the HBS Climate Rising Podcast
outside of our direct industry to address it. Paul McDonald, Senior Director, Opower Product Strategy & Marketing at Oracle (How OPower Uses Behavioral Science & AI to Reduce Energy Demand): “There's nothing that quite replaces those delightfully awkward View Details
- 13 Oct 2015
- First Look
October 13, 2015
choice options, but not more confident about the choice after "sleeping on" a subjective decision. We discuss how the valence of recalled choice set information may be important in understanding the effects of sleep on... View Details