Publications

June 2015
Supplement

Generating Higher Value at IBM (A): EPS Forecasting Model

By: Benjamin C. Esty and Scott Mayfield

This case analyzes IBM's financial performance and its capital allocation decisions over a 10-year period from 2004-2013, during which IBM returned more than $140B to shareholders through a combination of dividends and share repurchases. During this time, CEO Sam... View Details

Keywords: Dividends; Share Repurchases; Earnings Guidance; Financial Statement Analysis; Financial Ratios; Payout Policy; Earnings Per Share (EPS); Earnings Management; Change Management; Leadership; Transformation; Financial Strategy

May 2000
Supplement

GE Compilation: Jack Welch 1981-1999

By: Christopher A. Bartlett

Excerpts of videotaped presentations and interviews with Jack Welch in five different time periods from 1981 to 1999. Welch comments on progress on GE's strategic, organizational, and managerial transformation, and his own role in leading that change. View Details

Keywords: Transformation; Leading Change; Managerial Roles; Organizational Change and Adaptation; Strategy

December 1993
Case

Bay State Milling Co.

By: Ray A. Goldberg

Flour milling in recent years has had a great deal of consolidation. The fourth generation of a privately held firm is debating how to protect themselves in the industry as consumption, production, competition, logistics, technology, and patterns are all changing. View Details

Keywords: Change Management; Transition; Economics; Cross-Cultural and Cross-Border Issues; Operations; Consolidation

1989
Chapter

Leadership and Organization Change: Beyond the Magic Leader

By: M. Tushman

Keywords: Leading Change; Organizational Change and Adaptation

August 1993
Case

Giddings & Lewis: In Search of the Cutting Edge (A)

By: Robert G. Eccles Jr., Nitin Nohria and Norman Klein

Keywords: Change Management; Corporate Strategy; Social Enterprise

01 Aug 2019
News

Investing for Good

projects serve. But I think our work goes far beyond the lives of the projects. Our impact is really about changing mindsets. “Investors should be thinking more holistically about their portfolios, beyond risk and return, and to really... View Details

Keywords: Finance

1992
Book

South Africa: Prospects for Successful Transition, Nedcor-Old Mutual Scenarios

By: R. Tucker and B. R. Scott

Keywords: Transition; South Africa

August 2012
Supplement

Milwaukee (B5): James Godsil, Co-Founder, Sweet Water Organics

By: Rosabeth Moss Kanter and Matthew Bird

Keywords: Management; Change; Wisconsin

April 2008
Article

Land Titling and Rural Transition in Vietnam

By: Lakshmi Iyer and Quy-Toan Do

Keywords: Transition; Viet Nam

December 1998
Teaching Note

Disruptive Technologies: Catching the Wave TN

By: Clayton M. Christensen

Teaching Note for (95103). View Details

Keywords: Disruption; Technology

January – February 1991
Article

Championing Change: An Interview with Bell Atlantic's CEO Raymond Smith

By: R. M. Kanter

Keywords: Change; Information; Telecommunications Industry

September 24, 2014
Article

The Climate Needs Aggressive CEO Leadership

By: Auden Schendler and Michael W. Toffel

Read Now

January 2022 (Revised November 2022)
Case

Indigenous Wisdom and the Climate Crisis

By: Reshmaan N. Hussam, Nadia Ahmad and Grace Liu

November 2017
Supplement

Loss Prevention at Mac's Convenience Stores (B)

By: Francesca Gino, Katherine DeCelles and Olivia Hull

Supplement to HBS No. 918-001. The case describes the inventive approaches to retail crime prevention that Sean Sportun, security and loss prevention manager at Mac’s Convenience Stores, implemented between 2007 and 2017. View Details

Keywords: Public Relations; Community Relations; Change Management; Leading Change; Training; Knowledge Dissemination; Working Conditions; Crime and Corruption; Law Enforcement; Legal Liability; Business and Community Relations; Retail Industry; Canada

November 2001 (Revised April 2002)
Case

Taking Charge at Dogus Holding (A)

By: Rakesh Khurana, Gina Carioggia and Simon Johnson

Describes 37-year-old Ferit Sahenk's challenges in taking over his father's traditionally managed $14 billion Turkish conglomerate in a period of economic instability. Leading the large holding company into the 21st century will require the establishment of a more... View Details

Keywords: Business Conglomerates; Trade; Competitive Strategy; Decision Making; Leadership; Performance Effectiveness; Organizational Change and Adaptation; Family Business; Change Management; Turkey