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  • 2020
  • Article

Public Sentiment and the Price of Corporate Sustainability

By: George Serafeim
Combining corporate sustainability performance scores based on environmental, social, and governance (ESG) data with big data measuring public sentiment about a company’s sustainability performance, I find that the valuation premium paid for companies with strong... View Details
Keywords: Sustainability; ESG; ESG (Environmental, Social, Governance) Performance; Investment Management; Investment Strategy; Big Data; Machine Learning; Environment; Environmental Sustainability; Corporate Governance; Performance; Asset Pricing; Investment; Management; Strategy; Human Capital; Public Opinion; Value; Analytics and Data Science
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  • 04 Jun 2013
  • First Look

First Look: June 4

  Publications 2006 O'Reilly Media, Inc. Managing Startups: Best Blog Posts By: Eisenmann, Tom, ed. Abstract—Harvard Business School Professor Tom Eisenmann annually compiles the best posts from many blogs on technology startup... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2021
  • News

Immelt in the Hot Seat: Episode 2

of like knowing when and how and who to do it with and all those other things are actually quite hard, right? So I think the data and analysis is always critical, right? And doing good work is always critical. And that helps inform what... View Details
  • 01 Dec 2015
  • News

Leading Boston and Beyond

innovative IT department focused on using technology to increase citizen engagement and the efficiency of city services. Their flagship project, the Citizens Connect app (recently rebranded as BOS:311), sends residents’ issues into the... View Details
Keywords: Jen Myers; Executive, Legislative, and Other General Government Support; Government
  • 15 May 2012
  • First Look

First Look: May 15

and Yaron Yehezkel Abstract In the context of platform competition in a two-sided market, we study how ex-ante uncertainty and ex-post asymmetric information concerning the value of a new technology affects... View Details
Keywords: Carmen Nobel
  • Web

Pricing Strategy: Monetizing and Growing the Business - Course Catalog

everything else, put financial and brand health in jeopardy. To counter this predicament, this course will equip you with concepts and frameworks to tackle contemporary pricing issues with confidence and to craft a sound monetization... View Details
  • August 2002 (Revised June 2006)
  • Case

Great Dakota Bank: Online Banking

By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar
In 2002, Great Dakota Bank's retail division is considering how heavily it should be promoting the company's online banking service. A recent promotional campaign appears to have significantly increased enrollments in online banking, but it is unclear whether the bank... View Details
Keywords: Banks and Banking; Internet and the Web; Customer Relationship Management; Consumer Behavior; Demand and Consumers; Technological Innovation; Customer Value and Value Chain; Customer Satisfaction; Management; Service Operations; Banking Industry
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  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

role (himself MBA '75, PhD '82, he is D'Arbeloff MBA Class of 1955 professor of business administration and cochair of the school's entrepreneurship and service management unit), he pointed out that none of these ideas was a business. Indeed, View Details
Keywords: by John S. Rosenberg
  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

and connected and OPTIMISTIC in appropriate measure while so many have so many competing personal and business and health and family issues right now.” Meanwhile, cost-cutting, uncertainty, and the necessities of social distancing... View Details
Keywords: All Industries
  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

and connected and OPTIMISTIC in appropriate measure while so many have so many competing personal and business and health and family issues right now.” Meanwhile, cost-cutting, uncertainty, and the necessities of social distancing... View Details
  • 20 Nov 2006
  • Research & Ideas

Open Source Science: A New Model for Innovation

his Time]. Finding longitude at sea was one of the toughest economic, scientific, and technological problems up until the eighteenth century. Isaac Newton said the only way to solve the problem was through astronomical methods, but he was... View Details
Keywords: by Martha Lagace
  • 27 Aug 2019
  • Blog Post

Meet the PRIDE Club

classmates. He loves being active and spending time outdoors and really enjoys talking about global geopolitics. He is interested in exploring the wellness and mental health industry after HBS, and he looks forward to building something... View Details
  • 31 Jan 2025
  • News

New York, Boston Alumni Volunteer to Boost Small Businesses

they want help with. We want to know what’s really keeping them up at night. We use that information to match them with the coaches that have relevant expertise. The next session—the main one—is where the coaches give advice. That one is... View Details
Keywords: Margie Kelley
  • 04 Dec 2019
  • News

Skydeck Live: The Case for Funding Female Founders

electronics, internet services, health care. And they are the caregivers of their families and their communities, and so it's a huge opportunity that has yet to really be tapped in terms of really creating IP and products that really... View Details
  • 01 Sep 2016
  • News

Code name: Miesiąc

Technology had spent most of the night collecting the necessary materials and printing some 1,500 posters commemorating the event, which had become a rallying cry for the country’s anti-Communist activists. Maj and his friends, part of... View Details
Keywords: April White; photographed by Piotr Malecki
  • May 2010
  • Supplement

Tim Westergren of Pandora Radio

By: Willy C. Shih and Halle Alicia Tecco
Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in order to get his costs down, but Westergren is not sure that such actions are consistent with his company's business model.... View Details
Keywords: History; Business Model; Customers; Venture Capital; Internet and the Web; Cost Management; Outcome or Result; Customization and Personalization; Growth and Development Strategy; Music Industry
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  • August 2007 (Revised February 2008)
  • Case

Gome Electronics: Evolving the Business Model

By: Regina M. Abrami, William C. Kirby, F. Warren McFarlan, Gao Wang, Fei Li, Tracy Manty and Waishun Lo
After 20 years of expansion, Gome Electronics has become China's largest consumer electronics retailer. It has opened stores in almost every province in China, acquired some of its competitors, and went public in Hong Kong. However, it has begun to experience a... View Details
Keywords: Business Model; Distribution Channels; Growth and Development Strategy; Information Technology; Industry Growth; Marketing Strategy; Business Growth and Maturation; Product; Electronics Industry; Retail Industry; China
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  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

had already raised. Were small steps building on small successes going to get the job done fast enough? With the ever increasing challenge of successfully managing information technology (IT), organizations... View Details
Keywords: Martha Lagace
  • 10 Nov 2008
  • What Do You Think?

How Much Can You Ask of Your Customers?

encouraging, how and when we set overall rules for encouraging (volunteerism) and how we plan to assess, monitor, and manage need to (be) addressed." Alden Cushman added: "how information is collected, put into context,... View Details
Keywords: by Jim Heskett
  • 13 Nov 2012
  • First Look

First Look: November 13

associated with R&D investment are uncertain, the past track records of firms may give insight into their potential for future success. We show that a long-short portfolio strategy that takes advantage of the information in past track... View Details
Keywords: Sean Silverthorne