Publications

Teaching Interest

My teaching and research focus on crisis leadership and how men and women use crises to make themselves better leaders. I currently teach a module in the Advanced Management Program and an HBS Online LIVE course on Courageous Leadership. The purpose of each course is... View Details

Keywords: History Of Leadership; Effective Leadership In Turbulent Times; Crisis Management; Change Management; Entrepreneurship; History; Media and Broadcasting Industry; Advertising Industry; United States; Europe

December 2021
Case

Zoetis

By: David E. Bell, Damien McLoughlin and Natalie Kindred

Keywords: Strategy; Food; Change Management; Leadership; Diversity; Pharmaceutical Industry; Agriculture and Agribusiness Industry; Consumer Products Industry; United States

December 1995
Case

Precision Agriculture: The Vigoro Corporation

By: Ray A. Goldberg and Charlotte A. Tasker

Keywords: Agribusiness; Change Management; Competitive Strategy; Agriculture and Agribusiness Industry

Find at Harvard

16 Dec 2016
News

An Environmental Epiphany

presented itself to take a sabbatical, I took some time off to think about, what was next? And decided that it was time for me to focus more on those more broad-based societal issues. And I concluded that climate change is, in fact, the... View Details

April 1994 (Revised May 1995)
Case

Laura Ashley (A): A New CEO Takes Charge

By: Richard L. Nolan

In a turnaround situation, a new CEO must take actions in the short term to gain control and exercise executive leadership and lay groundwork to formulate a long-term strategy to rebuild a viable business. View Details

Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Apparel and Accessories Industry

08 Sep 2022
News

Learning Curve

Courtesy Patti Melcher Patti Melcher (MBA 1986) never intended to open a school but when her first child, Katie, struggled with learning disabilities, the private equity strategist turned her attention to finding the best learning environment for her daughter. Melcher... View Details

March 2020
Teaching Note

Transforming Hindustan Unilever

By: Krishna G. Palepu

Keywords: Change Management; Transformation; Leading Change; Performance Improvement; Consumer Products Industry; India

25 Feb 2020
News

The Past Informs the Future of Work

workforce is inherently of interest,” says Assistant Professor Daniel Gross, who examines the historical effects of automation. He coauthored the case “AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th... View Details

Keywords: Jennifer Gillespie; Telecommunications; Information

14 Mar 2019
News

The Merchant of Osaka

government is building on communitybased care models across the country—as are foreign governments, from Myanmar to Saudi Arabia. Oishi is an unlikely hero for the country’s health care crisis: a marketing expert pushing to enact sweeping View Details

Keywords: Health, Social Assistance

22 Nov 2022
News

Alumni Summit Explores Leadership for a Sustainable Future

Delmotte, a senior scientist at the Intergovernmental Panel on Climate Change (IPCC), “very clearly set the stakes” of climate impacts, while Pierre Vandier, head of the French Navy, provided a “crisp and insightful view” on the new... View Details

Keywords: Margie Kelley

June 2023
Case

Russia's Invasion of Ukraine in 2022: Consequences for Agriculture

By: José B. Alvarez and Natalie Kindred

Russia's brutal full-scale invasion of Ukraine that begain in February 2022 caused major destruction to Ukraine's agriculture sector, one of the most productive and important in the world. This note provides a brief overview of certain singificant moments and moments... View Details

Keywords: Food; Agribusiness; War; Disruption; Food and Beverage Industry; Agriculture and Agribusiness Industry; Shipping Industry; Ukraine; Russia

September – October 2000
Article

Will Disruptive Innovations Cure Health Care?

By: Clayton M. Christensen, Richard M.J. Bohmer and John Kenagy

Keywords: Disruption; Innovation and Invention; Health; Health Industry

Find at Harvard

November 2014
Teaching Note

Carl Zeiss and Free-Form Production: Can We See Clearly Yet?

By: Willy Shih

Keywords: Free-form; Business Model; Disruption

1 Feb 1992
Conference Presentation

Information Technology and Business Transformation

By: L. M. Applegate

Keywords: Information Technology; Business Ventures; Transformation

July 2023
Supplement

Sian Flowers: Fresher by Sea? – PowerPoint Supplement

By: Willy C. Shih and Michael W. Toffel

November 2012 (Revised April 2013)
Case

Colbún and the Future of Chile's Power

By: Forest Reinhardt and Shon R. Hiatt

This case is about Colbún, Chile's second largest electricity generator, which is facing significant uncertainty regarding the cost and availability of alternative energy sources. Problems with the contracted supply of natural gas and the volatility of oil prices,... View Details

Keywords: Energy; Chile; Environmental Protection; Energy Generation; Energy Industry; South America; Chile

January 2025
Supplement

Creating Value by Splitting Aster (B): Can One Minus One Equal Two?

By: V.G. Narayanan and Kairavi Dey

Keywords: Corporate Governance; Corporate Accountability; Leadership; Change Management; Mergers and Acquisitions; Health Industry; Asia; India; Middle East; United Arab Emirates

August 2023 (Revised July 2024)
Technical Note

Power-to-X

By: Willy Shih, Michael W. Toffel and Kelsey Carter

To reduce greenhouse gas emissions that were contributing to climate change, the world needs to transition from fossil fuels to renewable energy sources. Power-to-X (PtX) refers to an array of processes that convert electricity (power) to various gaseous and liquid... View Details

Keywords: Environmental Strategies; Climate Change; Environmental Sustainability; Transition; Renewable Energy; Energy Industry