Publications

December 1973 (Revised November 1993)
Case

Cooper Industries, Inc.

By: Thomas R. Piper

The executive president of a major industrial company must decide 1) whether to acquire a small hand tool company and, if so, 2) the value and form that the acquisition package should take. View Details

Keywords: Decisions; Valuation; Acquisition; Management Teams; Consumer Products Industry

01 May 2007
First Look

First Look: May 1, 2007

discover combinations of product features that would be hard to envision under integration. Open innovation, however, confines the ability of the firm to establish the product's technological trajectory. The resolution of the trade-off... View Details

Keywords: Sean Silverthorne

07 Aug 2019
Research & Ideas

Big Infrastructure May Not Always Produce Big Benefits

important role of the infrastructure provision in any economy and how it shapes economic activity. Infrastructure includes everything from roads and airports to trains and... View Details

Keywords: by Martha Lagace; Construction

04 Mar 2014
Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

employees to raise their creative game. But Eric Schmidt, CEO of Google, has a different approach, creating an organization that values and rewards innovation rather than attempting to create it with his bare hands. AG Lafley, P&G's... View Details

Keywords: Re: Multiple Faculty

25 Apr 2000
Research & Ideas

Adjusting the Fit for Government

productivity revolution due to the loss of skills in society. "The other key underpinning is education," he continued. "In South Africa in particular, the legacy of apartheid was extremely destructive, View Details

Keywords: by Martha Lagace

12 Oct 1999
Research & Ideas

Where Main Street Meets Wall Street

For Boston, whose history is better known for its midnight rides and tea parties with attitude, this was, by comparison, a low-key moment. On a slow July day in 1924 in the Hub's financial district, a new investment View Details

Keywords: by Garry Emmons; Financial Services

September 1997 (Revised September 1997)
Case

Koc Holding: Arcelik White Goods

By: John A. Quelch

Management is considering its options for future international expansion. Koc is the dominant supplier of white goods (kitchen appliances) in Turkey and has been increasing its export efforts. As lower import tariffs invite foreign competitors to enter Turkey, Koc must... View Details

Keywords: Expansion; Multinational Firms and Management; Emerging Markets; Consumer Products Industry; Consumer Products Industry; Turkey

07 Oct 2019
Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

JetBlue employees and more than 130,000 customers whose flights were cancelled, delayed, or diverted. How did the airline make it right with customers and learn from its mistakes? The Hidden Cost of a View Details

Keywords: by Sean Silverthorne; Retail; Air Transportation

October 1993
Teaching Note

CML Group, Inc.: Going Public (B & C) TN

By: William A. Sahlman

Teaching Note for (9-285-092) and (9-286-009). View Details

Keywords: Consumer Products Industry; Consumer Products Industry

01 Oct 1971
Conference Presentation

La Modernizacion de la Produccion y los Ajustes en el Sistema de Mercadea: El Caso de la Industria Arrocera Nicaraguense

By: James E. Austin

Keywords: Production; Marketing; Agriculture and Agribusiness Industry; Nicaragua

October 2002 (Revised April 2005)
Case

Jinwoong: Financing an Entrepreneurial Firm in the Wake of the Korean Financial Crisis

Describes T.P. Lee, the founder and CEO of Jinwoong, a 19-year-old entrepreneurial company in Korea that has grown to become the world's largest manufacturer of camping tents. Labeled by Fortune as one of the most promising entrepreneurs in Asia in 1993, Lee faces some... View Details

Keywords: Emerging Markets; Entrepreneurship; Financing and Loans; Financial Crisis; Consumer Products Industry; Consumer Products Industry; South Korea