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Show Results For
- All HBS Web
(14,015)
- People (75)
- News (3,658)
- Research (8,699)
- Events (10)
- Multimedia (37)
- Faculty Publications (7,183)
- October 1995 (Revised March 1996)
- Case
Executive Shirt Company, Inc.
By: Janice H. Hammond and Sylvie Ryckebusch
The Executive Shirt Co. is contemplating a move into custom-made shirts. The company's general manager has charged two of his managers to come up with plans for incorporating production of custom shirts into the existing manufacturing process. View Details
Keywords: Change Management; Production; Strategic Planning; Expansion; Apparel and Accessories Industry; United States
Hammond, Janice H., and Sylvie Ryckebusch. "Executive Shirt Company, Inc." Harvard Business School Case 696-071, October 1995. (Revised March 1996.)
- April 1992 (Revised July 1992)
- Case
U.S. Robotics, Inc.
U.S. Robotics (USR) is a fast-growing $80 million computer communications company with the aggressive growth target of becoming a $500 million company by 1995. It is widely accepted as the technology leader in its market, and relies strongly on its ability to bring... View Details
Keywords: Organizational Change and Adaptation; Expansion; Product Development; Growth and Development Strategy; Computer Industry; Communications Industry; United States
Upton, David M. "U.S. Robotics, Inc." Harvard Business School Case 692-061, April 1992. (Revised July 1992.)
- November 1990 (Revised June 1991)
- Supplement
Final Voyage of the Challenger: Aftermath
Presents some of the events after the Challenger disaster. Includes the activities of the Rogers Commission, the changes in Morton Thiokol, and some recent problems with the Space Shuttle. View Details
Hauptman, Oscar. "Final Voyage of the Challenger: Aftermath." Harvard Business School Supplement 691-039, November 1990. (Revised June 1991.)
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details
Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Retail Industry; Banking Industry; United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- February 1988 (Revised August 2000)
- Background Note
Note on the U.S. Freight Transportation Industry
By: Janice H. Hammond and John E. P. Morrison
Describes the major modes of domestic freight transportation (motor carrier, rail, air, water, and pipelines). Examines the characteristics of the transportation service that each mode provides and discusses changes in the industry that have resulted from recent... View Details
Keywords: Change; Governing Rules, Regulations, and Reforms; Industry Structures; Logistics; Service Operations; Transportation; United States
Hammond, Janice H., and John E. P. Morrison. "Note on the U.S. Freight Transportation Industry." Harvard Business School Background Note 688-080, February 1988. (Revised August 2000.)
- March 1987 (Revised January 1988)
- Case
Paul Revere Insurance Co. (B)
Describes a program of value-analysis workshops undertaken by this company as part of its massive effort to regain the number one position in its industry. The value-analysis workshops are the second half of the company's two-part Quality Has Value process. The focus... View Details
Hart, Christopher. "Paul Revere Insurance Co. (B)." Harvard Business School Case 687-033, March 1987. (Revised January 1988.)
- January–February 1998
- Article
The American Perspective
By: D. Q. Mills
Mills, D. Q. "The American Perspective." CEO Report Chief Executive (January–February 1998), 10–13.
- May 1998
- Teaching Note
C-Car TN
By: V. Kasturi Rangan and Marie Bell
Teaching Note for (9-598-064). View Details
- November 1997
- Case
National Pork Producers Council
By: Ray A. Goldberg and Tom Clay
Al Tank, CEO of the National Pork Products Council, is facing an environmental and structural crisis in the U.S. pork industry. Can he resolve the environmental and image problems of his industry in time? Can he receive the support of both his growers and the... View Details
Keywords: Decision Choices and Conditions; Situation or Environment; Crisis Management; Environmental Sustainability; Business and Community Relations; Animal-Based Agribusiness; Industry Structures; Reputation; Food and Beverage Industry; Agriculture and Agribusiness Industry; United States
Goldberg, Ray A., and Tom Clay. "National Pork Producers Council." Harvard Business School Case 598-053, November 1997.
- September 1997 (Revised March 1998)
- Background Note
Automobile Retailing in the U.S.
By: V. Kasturi Rangan and Marie Bell
In the mid-1990s, the U.S. automobile retailing industry is on the brink of profound change. This case traces the drivers of change, the history of the industry, and potential distribution systems of the future. View Details
Rangan, V. Kasturi, and Marie Bell. "Automobile Retailing in the U.S." Harvard Business School Background Note 598-014, September 1997. (Revised March 1998.)
- 2009
- Other Unpublished Work
Heterogeneous Technology Diffusion and Ricardian Trade Patterns
By: William R. Kerr
This study tests the importance of Ricardian technology differences for international trade. The developed panel includes both emerging and advanced economies, and particular attention is devoted to the variation exploited in empirical tests. The elasticity of export... View Details
Kerr, William R. "Heterogeneous Technology Diffusion and Ricardian Trade Patterns". 2009.
- April 2006
- Article
The Conditional Nature of Embeddedness: Borrowing by Large U.S. Firms, 1973-1994
By: Mark S. Mizruchi, Linda Brewster Stearns and Christopher Marquis
Mizruchi, Mark S., Linda Brewster Stearns, and Christopher Marquis. "The Conditional Nature of Embeddedness: Borrowing by Large U.S. Firms, 1973-1994." American Sociological Review 71, no. 2 (April 2006): 406–409.
- February 2006
- Article
Do Stronger Intellectual Property Rights Increase International Technology Transfer? Empirical Evidence from U.S. Firm-Level Panel Data
By: Lee G. Branstetter, Raymond Fisman and C. Fritz Foley
Keywords: Intellectual Property; Rights; Information Technology; Information; Analytics and Data Science; United States
Branstetter, Lee G., Raymond Fisman, and C. Fritz Foley. "Do Stronger Intellectual Property Rights Increase International Technology Transfer? Empirical Evidence from U.S. Firm-Level Panel Data." Quarterly Journal of Economics 121, no. 1 (February 2006): 321–349.
- 2006
- Article
Historical Environments, Coordination and Consolidation in the U.S. Banking Industry, 1896-2001
By: Christopher Marquis
Marquis, Christopher. "Historical Environments, Coordination and Consolidation in the U.S. Banking Industry, 1896-2001." Academy of Management Annual Meeting Proceedings (2006). (full version.)
- July 1993 (Revised September 1994)
- Case
Goodyear: The Aquatred Launch
By: John A. Quelch
After many years of R&D, Goodyear has developed the Aquatred, an innovative new tire. However, the tire industry has matured and evolved, raising questions concerning the Aquatred's ability to gain support from Goodyear's independent tire dealers. Students must use... View Details
Keywords: Change Management; Consumer Behavior; Distribution Channels; Brands and Branding; Innovation and Invention; Auto Industry; Rubber Industry; United States
Quelch, John A. "Goodyear: The Aquatred Launch." Harvard Business School Case 594-106, July 1993. (Revised September 1994.)
- May 1993
- Teaching Note
American Mobile Satellite Corp., Teaching Note
By: Frank V. Cespedes
Teaching Note for (9-593-038). View Details
- April 1993 (Revised July 1994)
- Case
MathSoft, Inc. (A)
MathSoft's VP of sales has doubled the size of the company's direct field sales force to support the launch of a new, high-end workstation software product priced at almost $9,000. However, sales of the new product are far below plan. At the same time, the VP of... View Details
Keywords: Information Technology; Corporate Entrepreneurship; Applications and Software; Communication Strategy; Salesforce Management; Marketing Channels; Advertising; Product Launch; Information Technology Industry; Industrial Products Industry; United States
Rangan, V. Kasturi. "MathSoft, Inc. (A)." Harvard Business School Case 593-094, April 1993. (Revised July 1994.)
- September 1989 (Revised October 1989)
- Case
Calgene in the U.S. Cotton Market
By: Ray A. Goldberg
Goldberg, Ray A. "Calgene in the U.S. Cotton Market." Harvard Business School Case 590-017, September 1989. (Revised October 1989.)
- March 1988
- Case
U.S. Farm Credit System: Regrouping and Rebuilding
By: Ray A. Goldberg
Goldberg, Ray A. "U.S. Farm Credit System: Regrouping and Rebuilding." Harvard Business School Case 588-062, March 1988.
- April 28, 1986
- Article
Why U.S. Business Is Falling Behind
By: M. E. Porter
Porter, M. E. "Why U.S. Business Is Falling Behind." Fortune (April 28, 1986).