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Show Results For
- All HBS Web
(14,309)
- People (27)
- News (2,503)
- Research (8,746)
- Events (146)
- Multimedia (141)
- Faculty Publications (6,512)
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- 01 Nov 2024
- In Practice
Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times
why the company decided to part with 1,800 Intuit employees, or about 10 percent of its workforce: The company was redirecting staff to two “big bets” in AI. These examples, coupled with tracking data... View Details
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
competitors, she said. The quotes are accurate, Progressive's are lowest less than half the time, and if they are not the lowest then the customer usually goes elsewhere. "So how does that make sense? What they're capitalizing on is that Progressive is better at... View Details
Keywords: by Martha Lagace
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
Additional information and data gathered from the event is expected to be distributed later this year. "We need a vision that says transportation and infrastructure (are) important, so important that a lot View Details
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
In it, I compared data collected from the offices of a large marketing services firm to which I had been given unusual access. Here are some data from employee engagement... View Details
Keywords: by James Heskett
- 10 Feb 2016
- Sharpening Your Skills
Sharpening Your Skills: New Insights into Career Development
Few of us want to take less money to move to another organization, but Boris Groysberg and Abhijit Naik point to research that shows hooking up with the right manager—whether in sports or business—can quickly increase your View Details
Keywords: Re: Multiple Faculty
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
can get beyond the initial negative reaction to what, for want of a better term, is the potential "commoditization" of people. As one respondent, Quan Quan, put it, "The preference will be... View Details
Keywords: by James Heskett
- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
Investments, for instance, have actively moved into online trading operations. But it is also true that many of the Internet-based firms have come to value what the traditional firms offer. At Schwab, for... View Details
Keywords: by Susan Young
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Big Messages, Small Screens, Many Choices
Again, hardly anyone raised a hand. "And that's the problem," Balis said. Other Articles In This Series Big Messages, Small Screens, Many Choices Companies Must Forget—and Borrow The Business of Crowdsourcing Freeing Patient View Details
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
offices because so many of us work in them, and we have very strong opinions about them. They were all the rage in the late 20th century, and academic attention in them followed suit. But most of those... View Details
Keywords: Re: Ethan S. Bernstein
- 30 Apr 2001
- Research & Ideas
Why Evolutionary Software Development Works
companies identified through a review of industry journals. The final sample contained data on 29 projects from 17 companies. The most remarkable finding was that getting a low-functionality version View Details
- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
data on when such exploded prices work best. We asked Wathieu to discuss his research. Sean Silverthorne: As you note in the paper, a number of recent studies have concluded that the way price information is... View Details
- 03 Feb 2016
- What Do You Think?
How Do You Hire an 'Impostor'?
the short list of potential character flaws.”She also recommended using a technique called values profiling in hiring imposters. In hiring, should we give self-confidence a greater weight than humility? What... View Details
Keywords: by James Heskett
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
and make decisions based on assumptions about the future. The problem: Most of these prophecies about what is to come are basically straight-line extrapolations of a few weeks View Details
Keywords: by Frank V. Cespedes
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
principle is "buyer beware." The dynamics of the financial markets are the attempt of the bank to sell to suspicious investors. In bubbles, the professionals in the Financial View Details
Keywords: by D. Quinn Mills
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
Questions To Be Answered: What are the best techniques for fostering innovation in multicultural teams? I want my functional experts to influence high-level strategy. How can managers get the best thinking out of support staff? What role... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 17 May 2018
- Sharpening Your Skills
You Probably Have a Bias for Making Bad Decisions. Here's Why.
taha ajmi/Unsplash Until the last year or so, the term "recency bias" was rarely a topic of cocktail conversation—unless it was a gathering of behavioral scientists letting their hair down. But... View Details
Keywords: by Sean Silverthorne
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
start a company and never harder to build one," and with Dan Isenberg, who notes that equating entrepreneurship with a start-up is not wrong, but is an incomplete picture of business formation. Significant View Details
Keywords: by Sean Silverthorne
- 28 Oct 2001
- What Do You Think?
What Can We Expect in the Other War?
In light of the outset of the war on terrorism, how does this affect what has been called the war for talent? A book by the same name 1 has recently characterized this as an "endless journey" to... View Details
Keywords: by James Heskett
- 18 Jul 2005
- Research & Ideas
Time to Rethink the Corporate Tax System?
of scope for managerial diversion, having the state enforce its claim can be a wonderful thing for shareholders. Similarly, tax avoidance in the United States is only valued fully for firms that are... View Details
Keywords: by Ann Cullen
- 21 Feb 2012
- Research & Ideas
Leadership Program for Women Targets Subtle Promotion Biases
her or his sense of purpose. Leaders are most effective—both with themselves and with those they lead—when their personal values align with the work they are doing and connect to something that is larger... View Details
Keywords: by Maggie Starvish