Publications

1973
Text Book

Managerial Economics: Text and Cases

By: Paul Marshall, Charles J. Christenson and Richard F. Vancil

Keywords: Management; Economics; Information; Cases

06 Dec 2021
News

Leadership in the Digital Age

age means being comfortable with uncertainty. These leaders know how to adopt new approaches quickly, they admit failure, and they welcome collaboration, Hill says. “Today’s leaders must be informed about technological trends and the... View Details

Keywords: April White

01 Mar 2010
News

Too Cool for School

KHAN: Using software and videos to create an education revolution. Michael Macor/San Francisco Chronicle Salman Khan (MBA ’03) was working at a hedge fund in 2004 when he began tutoring his young cousin in math, using the phone and Yahoo!’s Doodle site. Soon, the San... View Details

Keywords: Information; Information

26 Nov 2018
News

New York Alumni Explore Risks and Opportunities in Climate Change

the area, they don’t have to leave the group if they can make it work. “We’ve got some guys who fly in to Dallas for their meetings.” For more information on joining a Dallas forum, contact Van Sheets at van.sheets@gmail.com. View Details

Keywords: Margie Kelley; clubs; alumni clubs

01 Feb 2017
News

New Regional Offices Broaden HBS’s Intellectual Reach

Geoffrey Jones (photo by Susan Young) Professor Geoffrey Jones (photo by Susan Young) Two decades ago, HBS launched the Global Initiative to strengthen the School's engagement with businesses and business leaders around the world and to deepen the faculty's... View Details

January 2017 (Revised April 2017)
Supplement

Bridj and the Business of Urban Mobility (B): A New Model in Kansas City

By: Rosabeth Moss Kanter and Jonathan Cohen

In late 2016, Bridj was expanding its digital platform to help address urban mobility problems faced by cities across the country and the world. Its founder and CEO, Matt George, weighed up several possible strategies for growth as he aimed to responsibly build the... View Details

December 2003
Teaching Note

Capital One Financial Corporation (TN)

By: Bharat N. Anand and Michael G. Rukstad

Teaching Note to (9-700-124). View Details

Keywords: Customization and Personalization; Industry Structures; Internet and the Web; Competitive Strategy; Information Management; Financial Services Industry

19 Aug 2010
News

Classroom Hijinks: Catchphrases, Mottos, Cheers, and Mascots

Let me sing the praises of the unknown genius who devised the system in which an MBA section is taught all its first-year courses in one classroom. According to A Delicate Experiment, Jeff Cruikshank’s history of the early years of HBS (p. 282), Dean Donham’s... View Details

Keywords: Keith Larson; Colleges, Universities, and Professional Schools; Educational Services

September 2017 (Revised March 2018)
Case

Great Lakes Banking Group: Data Management

By: Shane Greenstein and Christine Snively

In May 2016, Michael Rechtin, an expert in international data center law, advised global financial services firm Great Lakes Banking Group (GLBG) on its plans to upgrade its data centers. The bank’s data processing and storage systems were in need of an update, and... View Details

Keywords: Information Infrastructure; Infrastructure; Operations; Information Management

Educators

01 Mar 2006
News

Last Look

What’s Going on Here? Who, what, where, when, and why .we’d appreciate any information that will help us identify what’s going on in this photograph plucked from the archives of Baker Library. Please contact us at bulletin@hbs.edu, or HBS... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

October 2016 (Revised October 2023)
Case

Bootstrapping at Lightricks

By: Robert White, Jeffrey J. Bussgang and Christine Snively

By August 2015, two-year-old mobile imaging software startup Lightricks had developed and released two best-selling paid mobile apps, grown to a team of 30, earned a revenue run rate of nearly $10 million, and achieved modest profitability. The bootstrapped company had... View Details

Keywords: Business Startup; Information Technology; Internet and the Web; Entrepreneurship; Mobile and Wireless Technology; Information Infrastructure; Business Startups; Digital Marketing; Finance; Strategy; Technology Industry; Israel

Educators

01 Jun 2020
News

Keeping the Beat

is that I’m singing will truly resonate, as opposed to feeling like it was just my experience alone. Skydeck is produced by the External Relations department at Harvard Business School and edited by Craig McDonald. It is available at iTunes and wherever you get your... View Details

Keywords: Information; Information

01 Dec 2006
News

Forestalling Terror

top. A lot of the rhetoric about the need for an “intelligence czar” points in this direction. But we’ve seen in the private sector that, in highly turbulent environments, overly centralized organizations get overwhelmed by the View Details

Keywords: Garry Emmons; Waleed Iskandar; Colleges, Universities, and Professional Schools; Educational Services

August 2008 (Revised May 2009)
Case

Consumer Payment Systems — Japan

By: Benjamin Edelman and Andrei Hagiu

In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology embedded in cards and especially mobile phones. The case details the alliances that... View Details

Keywords: Personal Finance; Governing Rules, Regulations, and Reforms; Digital Platforms; Alliances; Competitive Strategy; Information Infrastructure; Mobile and Wireless Technology; Japan

Educators

04 Jan 2011
News

Become a Better Leader

Keywords: Professor Linda Hill; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

2016
Teaching Note

Advanced Leadership Pathways: General Gale Pollock and Services for the Vision Impaired

By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone

Teaching note for case 314029. Following a successful military career as an Army Nurse, achieving rank as Major General, becoming the first female Acting Surgeon General of the Army, and the 22nd Chief of the Army Nurse Corps, Pollock developed a vested interest in... View Details

Keywords: Health Care; Health Care Education; Insurance Companies; Military; Leadership Skills; Health Care and Treatment; Education; Insurance; Business Startups; Information Technology; Applications and Software; Change Management; Information Technology Industry; Information Technology Industry

2025
Article

Statistical Inference for Heterogeneous Treatment Effects Discovered by Generic Machine Learning in Randomized Experiments

By: Kosuke Imai and Michael Lingzhi Li

Researchers are increasingly turning to machine learning (ML) algorithms to investigate causal heterogeneity in randomized experiments. Despite their promise, ML algorithms may fail to accurately ascertain heterogeneous treatment effects under practical settings with... View Details

Keywords: AI and Machine Learning; Mathematical Methods; Analytics and Data Science

Read Now

November 2021
Article

Venture Capitalists and COVID-19

By: Paul A. Gompers, Will Gornall, Steven N. Kaplan and Ilya A. Strebulaev

We survey over 1,000 institutional and corporate venture capitalists (VCs) at more than 900 different firms to learn how their decisions and investments have been affected by the COVID-19 pandemic. We compare their survey answers to those provided by a large sample of... View Details

Keywords: Investment Decisions; COVID-19 Pandemic; Impact; Health Pandemics; Venture Capital; Investment; Decision Making; Surveys