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    • All HBS Web  (120,365)
      • Faculty Publications  (1,068)

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      • 2002
      • Chapter

      The Use of Virtual Classes at Harvard Business School: A Successful Model for Corporate e-Learning

      By: D. Quinn Mills and Dirk Seifert
      Keywords: Business Education; Information Technology; Education Industry
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      Mills, D. Quinn, and Dirk Seifert. "The Use of Virtual Classes at Harvard Business School: A Successful Model for Corporate e-Learning." Chap. 13 in Corporate e-Learning. Edited by Reiner Neumann, Ralf Nacke, and Alexander Ross, 171–180. Wiesbaden, Germany: Gabler Verlag, 2002.
      • May 2002 (Revised September 2002)
      • Teaching Note

      Creating New Services, Module Overview Note TN

      By: Frances X. Frei
      Taught in Managing Service Operations, an elective course in the Harvard Business School MBA program. Appropriate for any service course or service module within an operations or new product development course that targets MBA or executive education students.... View Details
      Keywords: Service Operations; Product Development; Business Education; Product Positioning
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      Frei, Frances X. "Creating New Services, Module Overview Note TN." Harvard Business School Teaching Note 602-178, May 2002. (Revised September 2002.)
      • April 2002
      • Case

      Paula Evans and the Redesign of the Cambridge Rindge and Latin School (C)

      By: Linda A. Hill and Kristin Doughty
      Supplements the (A) case and Bobbie D'Alessandro and the Redesign of the Cambridge Rindge and Latin School. View Details
      Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Education Industry; Cambridge
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      Hill, Linda A., and Kristin Doughty. "Paula Evans and the Redesign of the Cambridge Rindge and Latin School (C)." Harvard Business School Case 402-005, April 2002.
      • April 2002
      • Teaching Note

      Managing Technology Ventures - Module Teaching Note (TN)

      By: Alan D. MacCormack
      Describes the conceptual foundations for a module on venture design, which forms part of an MBA course called Managing Technology Ventures. The objective of the course is to teach students how to think critically about the design of a technology venture, using cases... View Details
      Keywords: Business Education; Business or Company Management; Organizational Design; Risk and Uncertainty; Opportunities; Technology
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      MacCormack, Alan D. "Managing Technology Ventures - Module Teaching Note (TN)." Harvard Business School Teaching Note 602-139, April 2002.
      • 2002
      • Chapter

      Bridging Knowledge Gaps: Learning in Geographically Dispersed Cross-Functional Development Teams

      By: D. Sole and A. Edmondson
      Keywords: Knowledge Sharing; Knowledge Acquisition; Learning; Groups and Teams; Geographic Location; Organizational Structure
      Citation
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      Sole, D., and A. Edmondson. "Bridging Knowledge Gaps: Learning in Geographically Dispersed Cross-Functional Development Teams." In The Strategic Management of Intellectual Capital and Organizational Knowledge: A Collection of Readings, edited by C. W. Choo and N. Bontis. New York: Oxford University Press, 2002.
      • April 2002
      • Article

      New Concepts for Corporate e-Learning - The Use of Virtual Classes at Harvard Business School As Best Practice

      By: D. Quinn Mills and Dirk Seifert
      Keywords: Learning; Internet and the Web; Higher Education; Boston
      Citation
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      Mills, D. Quinn, and Dirk Seifert. "New Concepts for Corporate e-Learning - The Use of Virtual Classes at Harvard Business School As Best Practice." Markt: Journal für Marketing (April 2002).
      • March 2002
      • Article

      Leading Organizational Learning in Health Care

      By: J. S. Carroll and A. C. Edmondson
      Keywords: Leadership; Organizations; Learning; Health Care and Treatment; Health Industry
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      Carroll, J. S., and A. C. Edmondson. "Leading Organizational Learning in Health Care." Quality & Safety in Health Care 11, no. 1 (March 2002): 51–56.
      • March – April 2002
      • Article

      The Local and Variegated Nature of Learning in Organizations: A Group-Level Perspective

      By: Amy C. Edmondson
      Keywords: Learning; Organizations; Perspective; Local Range
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      Edmondson, Amy C. "The Local and Variegated Nature of Learning in Organizations: A Group-Level Perspective." Organization Science 13, no. 2 (March–April 2002): 128–146.
      • 2002
      • Chapter

      What the Titans Can Teach Us

      By: R. S. Tedlow
      Keywords: Teaching
      Citation
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      Tedlow, R. S. "What the Titans Can Teach Us." In Harvard Business Review on Breakthrough Leadership. Boston: Harvard Business School Press, 2002.
      • February 2002 (Revised March 2003)
      • Case

      Casuarinas Educational Corporation

      By: Michael J. Roberts, Howard H. Stevenson and Matthew C. Leib
      Casuarinas has developed a very successful elementary, now secondary, school based on excellence in teaching, service, and multilingual education. Peru lacks similar high-quality post-secondary institutions. This case focuses on the potential entry of Casuarinas into... View Details
      Keywords: Forecasting and Prediction; Higher Education; Entrepreneurship; Management; Market Entry and Exit; Planning; Competitive Strategy; Competitive Advantage; Education Industry; Peru
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      Roberts, Michael J., Howard H. Stevenson, and Matthew C. Leib. "Casuarinas Educational Corporation." Harvard Business School Case 802-083, February 2002. (Revised March 2003.)
      • February 2002
      • Background Note

      Mediating in the Wake of Disaster: The MIT Settlement

      By: Michael A. Wheeler and Gillian Morris
      In 1997, MIT freshman Scott Kruger died from alcohol poisoning after a ritual fraternity ceremony. His death sparked national controversy over the responsibility of universities for their students. For his parents, though, the pain was personal and almost solely... View Details
      Keywords: Higher Education; Negotiation Deal; Moral Sensibility; Leadership; Situation or Environment; Framework; Legal Services Industry; Education Industry
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      Wheeler, Michael A., and Gillian Morris. "Mediating in the Wake of Disaster: The MIT Settlement." Harvard Business School Background Note 902-188, February 2002.
      • January 2002
      • Case

      IBM's Reinventing Education (B): West Virginia

      By: Rosabeth M. Kanter and Daniel Galvin
      Describes IBM's ongoing Reinventing Education initiative to improve K-12 public education via information technology developed by IBM's engineers and consultants. Focuses on one site, West Virginia, to reveal how IBM and the state created a mutually beneficial... View Details
      Keywords: Programs; Partners and Partnerships; Information Technology; Education; Business and Community Relations; Information Technology Industry; Education Industry; West Virginia
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      Kanter, Rosabeth M., and Daniel Galvin. "IBM's Reinventing Education (B): West Virginia." Harvard Business School Case 302-076, January 2002.
      • 2002
      • Article

      When Problem Solving Prevents Organizational Learning

      By: Anita L. Tucker, Amy C. Edmondson and Steven Spear
      Keywords: Problems and Challenges; Organizations; Learning
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      Tucker, Anita L., Amy C. Edmondson, and Steven Spear. "When Problem Solving Prevents Organizational Learning." Journal of Organizational Change Management 15, no. 2 (2002). (Best paper proceedings, Academy of Management Conference, Healthcare Management Division.)
      • Article

      Disrupted Routines: Team Learning and New Technology Adaptation

      By: Amy C. Edmondson, Richard Bohmer and Gary P. Pisano
      Keywords: Learning; Information Technology; Groups and Teams; Disruption
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      Edmondson, Amy C., Richard Bohmer, and Gary P. Pisano. "Disrupted Routines: Team Learning and New Technology Adaptation." Administrative Science Quarterly 46, no. 4 (December 2001): 685–716.
      • October 2001
      • Case

      SchoolSuccess.net

      By: James E. Austin and Arthur McCaffrey
      The mission of the nonprofit Jumpstart for Young Children was to address the problem of school readiness of low-income family preschoolers. It had been growing significantly, and to achieve its projected expansion would require major increases in funding. After... View Details
      Keywords: Nonprofit Organizations; Early Childhood Education; Venture Capital; Growth and Development Strategy; Business Startups; Management Teams
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      Austin, James E., and Arthur McCaffrey. "SchoolSuccess.net." Harvard Business School Case 302-008, October 2001.
      • October 2001
      • Article

      Speeding Up Team Learning

      By: Amy C. Edmondson, Richard Bohmer and Gary P. Pisano
      Keywords: Learning
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      Edmondson, Amy C., Richard Bohmer, and Gary P. Pisano. "Speeding Up Team Learning." Harvard Business Review 79, no. 9 (October 2001): 125–134.
      • 3 Aug 2001
      • Keynote Speech

      Lessons from the Recent U.S. Bubble

      By: W. Carl Kester
      Keywords: Economics; Learning; United States
      Citation
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      Kester, W. Carl. "Lessons from the Recent U.S. Bubble." Nomura School of Advanced Management, Tokyo, Japan, August 3, 2001. (Reunion speaker.)
      • July 2001
      • Case

      Bobbie D'Alessandro and the Redesign of the Cambridge Rindge and Latin School

      By: Linda A. Hill, Kristin Doughty and Ellen Pruyne
      Bobbi D'Alessandro, the superintendent of the school system in Cambridge, MA, has just hired a new principal to lead a major redesign effort in the city's only high school. The need for reform had been evident since the late 1980s when school statistics highlighted... View Details
      Keywords: Problems and Challenges; Business and Stakeholder Relations; Performance Improvement; Change Management; Secondary Education; Selection and Staffing; Leading Change; Education Industry; Cambridge
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      Hill, Linda A., Kristin Doughty, and Ellen Pruyne. "Bobbie D'Alessandro and the Redesign of the Cambridge Rindge and Latin School." Harvard Business School Case 402-002, July 2001.
      • July 2001
      • Case

      Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)

      By: Linda A. Hill, Kristin Doughty and Ellen Pruyne
      Paula Evans is in her second year as principal of the only high school in Cambridge, MA. Her mandate when she arrived was to redesign the high school so that long-standing inequities in academic achievement rates across race and socioeconomic class were removed. In her... View Details
      Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Conflict Management; Education Industry; Cambridge
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      Hill, Linda A., Kristin Doughty, and Ellen Pruyne. "Paula Evans and the Redesign of the Cambridge Rindge and Latin School (A)." Harvard Business School Case 402-003, July 2001.
      • July 2001
      • Case

      Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B)

      By: Linda A. Hill, Kristin Doughty and Ellen Pruyne
      Supplements the (A) case. View Details
      Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Education Industry; Cambridge
      Citation
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      Hill, Linda A., Kristin Doughty, and Ellen Pruyne. "Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B)." Harvard Business School Case 402-004, July 2001.
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