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- All HBS Web
(1,833)
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- News (414)
- Research (1,079)
- Events (5)
- Multimedia (23)
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- 24 Sep 2014
- Op-Ed
We Need a Miracle. New Nuclear Might Provide it.
On September 4, the US Energy Information Agency (EIA) published its 2014 International Energy Outlook. Earlier this year, the International Energy Agency (IEA) released its latest World Energy Investment Outlook. Both watchdogs tell us the same story. Energy... View Details
- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
management services provided by an affiliate network. (Most merchants use affiliate networks to manage the technical infrastructure of the program, but not necessarily the administrative duties.) There are pros and cons to both internal... View Details
- 18 Apr 2012
- Research & Ideas
HBS Cases: Who Controls Water?
through the years sharp rises in agricultural production and population quickly depleted the local water supplies. In response, the state and federal governments stepped in and created a water infrastructure of dams and aqueducts that... View Details
- 20 Mar 2007
- First Look
First Look: March 20, 2007
will focus on creating infrastructure that will increase the bank's ability to communicate effectively in an environment of macroeconomic uncertainty. Purchase this case:... View Details
Keywords: Martha Lagace
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
Imagine a retail chain that offers customers not only the lowest prices but also personalized customer service. Employees receive above-average wages and 20 times more training than the average American retailer. Sounds like a recipe for retail suicide, especially in... View Details
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
Ten years ago, the Institute of Medicine published To Err is Human, a groundbreaking report that pushed the issue of medical errors into the public spotlight. That we all make mistakes was certainly nothing new: Operational failures occur across all industries. But the... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in communication; in establishing the culture and values of the... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- December 2015 (Revised May 2016)
- Case
Jibo: A Social Robot for the Home
By: Jeffrey J. Bussgang and Christine Snively
In January 2015, Jibo Inc. had completed a raise of $25.3 million in Series A financing after a successful 2014 crowdfunding campaign for preorders of Jibo, the first social robot for the home. Over 4,800 Jibo units were preordered, generating $2.6 million in sales. On... View Details
Keywords: Business Development; Entrepreneurship; Applications and Software; Information Infrastructure; Business Startups; Technology Industry
Bussgang, Jeffrey J., and Christine Snively. "Jibo: A Social Robot for the Home." Harvard Business School Case 816-003, December 2015. (Revised May 2016.)
- Article
Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy
By: Edward Glaeser, Andrew Hillis, Scott Duke Kominers and Michael Luca
The proliferation of big data makes it possible to better target city services like hygiene inspections, but city governments rarely have the in-house talent needed for developing prediction algorithms. Cities could hire consultants, but a cheaper alternative is to... View Details
Keywords: User-generated Content; Operations; Tournaments; Policy-making; Machine Learning; Online Platforms; Analytics and Data Science; Mathematical Methods; City; Infrastructure; Business Processes; Government and Politics
Glaeser, Edward, Andrew Hillis, Scott Duke Kominers, and Michael Luca. "Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy." American Economic Review: Papers and Proceedings 106, no. 5 (May 2016): 114–118.
- March 2013
- Teaching Note
Automating the Paris Subway (TN) (A) & (B)
By: Michel Anteby and Ayn Cavicchi
In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock of the 2000 Notre Dame de Lorette subway accident, in which a train derailed and caused 25 injuries in a Paris subway... View Details
- 07 Aug 2007
- First Look
First Look: August 7, 2007
the Swedish telecom infrastructure company Ericsson hires a new CEO to bring the former Swedish flagship company back on track. Puts students in the shoes of Carl-Henric Svanberg, an industry outsider and CEO of locks group Assy Abloy,... View Details
Keywords: Martha Lagace
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 25 Mar 2014
- Research & Ideas
China’s Economic System has Difficult Road Overcoming its Political System
curse to the economic fortunes of the county. On the one hand, it has poured massive investment into infrastructure improvements, as anyone who has witnessed the incredible growth of mega-cities such as Shanghai and Shenzhen can see.... View Details
Keywords: by Michael Blanding
- 02 May 2008
- What Do You Think?
What is the Future of State Capitalism?
Gupta comments, "Countries like India ... need investments in infrastructure .... Where does it get the money it needs? From the money owners. How does it matter who they are?" Could global financial markets accommodating state... View Details
Keywords: by Jim Heskett
- May 2011 (Revised March 2012)
- Supplement
Global Knowledge Management at Danone (C)
By: Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer
The (C) case provides an update on the B-case decision and describes the introduction of Dan 2.0, an internal social virtual network for the purpose of knowledge sharing in a company that was only used to face-to-face networking. View Details
Keywords: Innovation and Management; Knowledge Sharing; Information Infrastructure; Opportunities; Problems and Challenges; Networks; Employees; Motivation and Incentives; Knowledge Management; Management Practices and Processes
Edmondson, Amy C., Ruth Dittrich, and Daniela Beyersdorfer. "Global Knowledge Management at Danone (C)." Harvard Business School Supplement 611-080, May 2011. (Revised March 2012.)
- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
was level, and he took advantage. Eventually he would build Akfen Holding, today one of the biggest infrastructure construction and operations companies. “As an outsider in the previous era, this was a fantastic opportunity,” says Felix... View Details
Keywords: by Sean Silverthorne
- 2021
- Article
Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services
By: Samantha Bates, John Bowers, Shane Greenstein, Jordi Weinstock, Jonathan Zittrain and Yunhan Xu
This paper analyzes the extent to which the Internet’s global domain name resolution (DNS) system has preserved its distributed resilience given the rise of cloud-based hosting and infrastructure. We explore trends in the concentration of the DNS space since at least... View Details
Keywords: Domain Name System; Resilience; Entropy; Internet and the Web; Infrastructure; Performance Effectiveness; Safety; Cybersecurity
Bates, Samantha, John Bowers, Shane Greenstein, Jordi Weinstock, Jonathan Zittrain, and Yunhan Xu. "Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services." Journal of Quantitative Description: Digital Media 1 (2021).
- January 2001 (Revised February 2002)
- Case
Rambus, Inc.: Commercializing the Billion Dollar Idea
Rambus, Inc. was founded to develop a new type of high-speed memory chip technology to enable DRAMs to keep up with ever-faster microprocessors. After developing the technology, Rambus chose an unusual licensing approach to commercialize it. This case focuses on the... View Details
Keywords: Technological Innovation; Competition; Commercialization; Information Infrastructure; Cooperation; Technology Industry
Silverman, Brian S., and Briana Huntsberger. "Rambus, Inc.: Commercializing the Billion Dollar Idea." Harvard Business School Case 701-056, January 2001. (Revised February 2002.)
- November 1999
- Case
Lucent Technologies: Optical Networking Group
By: Marco Iansiti and Barbara Feinberg
Set in June 1999, this case describes the development of a new platform product, the Wavestar OLS 400G, that responded both to a demand for greater "bandwidth" and aggressive competitors seeking to supply it. The 400G's development process took only 14 months and... View Details
Keywords: Customers; Operations; Product Development; Performance Improvement; Information Technology; Information Infrastructure
Iansiti, Marco, and Barbara Feinberg. "Lucent Technologies: Optical Networking Group." Harvard Business School Case 600-053, November 1999.
- 07 Mar 2013
- Research & Ideas
Video: Harvard Business School at the Kumbh Mela
to an HBS student? A: I study this event through the lens of my second-year MBA elective, Sustainable Cities: Urbanization, Infrastructure, and Finance. The relevant questions are always: What infrastructure is being built, and which... View Details