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  • Web

Recommended Reading - Advancing Racial Equity

social mobility and equality within Britain for Black and ethnicised students and academics in its inherently white Higher Education institutions. It brings together both established and emerging scholars in the fields of Race and... View Details
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

The experience of this company is hardly unique. Companies often capture additional business by offering more services. The list is wide-ranging: product or service customization; small order quantities; special packaging; expedited and... View Details
Keywords: by Robert S. Kaplan
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

the last major consumer packaged goods advertiser to stay with a 15 percent fee, is moving in this new direction. It is sometimes a pragmatic pathway to managing risk, uncertainty, and performance for the long-term benefit of both parties. Advertising has been a... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 06 Oct 2015
  • First Look

October 6, 2015

unavoidably exert influence over politics through power that is generated by both structure and process. While both political economy and management scholars address international firms, neither field has an adequate understanding of the... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2020
  • Research & Ideas

The Business Case for Becoming a Jack-of-All-Trades

earlier, but end up having more impact than folks who are more specialized when they engage with the new knowledge,” Nagle says. The findings give credence to the idea that people with a broader range of interests may be more likely to be aware of developments outside... View Details
Keywords: by Michael Blanding
  • 24 Oct 2019
  • Blog Post

Harvard’s JD/MBA: Viroopa Volla (JD/MBA 2021) Answers Your Questions

interviewer asks the applicant questions about their work experience, their interests, and what they would contribute to the HBS community. For applicants interested in the JD/MBA, interviewers may ask why they want to pursue the joint degree and what View Details
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

lodging demand. "If other companies invest in building similar race-blind algorithms, that may even the playing field for users." The research results could also have broader implications for promoting racial equity at a wide range of... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • Web

A Chronicle of the China Trade. The Papers of Augustine Heard & Co., 1840-1877

in the mid-nineteenth century. The company was active from 1840 to 1877 under the direction of Augustine Heard and his nephews John, Augustine II, Albert, and George Heard. The family shared Albert’s sentiments, leaving behind an extensive chronicle of their View Details
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

11-week-long field experiment in 2021 with 178,862 customers of Zippia, a career service agency. Customers seeking job postings received an email containing several recommended positions and basic... View Details
Keywords: by Sean Silverthorne
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

if restricting background checks might backfire, especially if employers resort to racial stereotypes to guess who might have a criminal record—and avoid hiring those people. So the researchers conducted field View Details
Keywords: by Jay Fitzgerald
  • 24 Jan 2018
  • Research & Ideas

How to Get People Addicted to a Good Habit

habit-forming behavior, whether people recognized it as such, whether it was possible to induce the habit with experimental interventions, and whether the habit would continue after the interventions ceased. The field View Details
Keywords: by Carmen Nobel
  • Web

Outdoor Spaces | About

has been built upon as the campus has been expanded over the years. Central to the learning experience are the spaces around campus where staff, faculty, and students gather in between classes, attend meetings, and celebrate at events.... View Details
  • 20 May 2024
  • Blog Post

Get to Know Class Day Student Speaker Erik Roberts

Roberts went into consulting to dip his toes into the field of business and discover his passions. He worked in sectors such as economic development and climate and sustainability, founded a nonprofit academy to deliver capability... View Details
  • Web

Strategy Execution Online Course | HBS Online

84% have more confidence making business decisions I loved the mixture of academic teaching, case-based review, interaction with peers who had their own experiences to recount, and application in my place of work. To me, it was a complete... View Details
  • Web

Global Business Course | HBS Online

be at least 18 years of age, proficient in English, and committed to learning and engaging with fellow participants throughout the course. Learn about bringing this course to your organization . Learner Stories 80% say HBS Online offers a better overall View Details
  • Web

V.G. Narayanan | About

research focuses on management accounting with an interest in performance evaluation and incentives. He uses field experiments to understand how firms can use incentives and performance feedback to improve... View Details
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

Diversity in Experience and Team Familiarity on Team Performance Authors:Robert S. Huckman and Bradley R. Staats Publication:Manufacturing and Service Operations Management (forthcoming) Abstract In this paper, we consider how the... View Details
Keywords: Sean Silverthorne
  • Web

Wyss House | About

was rededicated in 2006 to honor Hansjörg Wyss (MBA 1965), chairman and former CEO of Synthes, Inc., a pioneering company in the field of medical technology and devices. In 2004, Wyss established the Hansjörg Wyss Endowment for Doctoral... View Details
  • 11 Feb 2014
  • First Look

First Look: February 11

cross-departmental collaboration mechanisms that enable improvement in the flow of materials across departmental boundaries. August 2013 Production and Operations Management The Effectiveness of Management-By-Walking-Around: A Randomized View Details
Keywords: Sean Silverthorne
  • 01 Oct 2013
  • First Look

First Look: October 1

Physical Health By: John, Leslie, and Michael I. Norton Abstract—This research examines how access to information on peer health behaviors affects one's own health behavior. Methods: We report the results of a randomized field View Details
Keywords: Sean Silverthorne