employee engagement - Publications - Faculty & Research

21 Apr 2009
First Look

First Look: April 21, 2009

low-quality users on side M, even though some would be willing to pay the platform access prices. Platforms are more likely to engage in exclusion of low-quality M users when W users place more value on the average quality and less value... View Details

Keywords: Martha Lagace

13 Nov 2007
Research & Ideas

Six Steps for Reinvigorating America

Motivates values-based capitalism and drives companies to contribute to solving social and environmental problems while also providing employees stimulating and satisfying work. Restores trust by committing to government as an instrument... View Details

Keywords: by Sean Silverthorne

28 Feb 2025
News

Joy to the World

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Justin Pasquariello (MBA 2010), CEO of East Boston Social Centers, spent time in foster care as a child, living in more homes than he can remember,... View Details

01 Sep 2014
News

Book Review: Getting Beyond Yes

by $100 billion spent annually on management consulting and training. Yet that message doesn’t always get to the people who need it most: fewer than half of public-facing employees are well versed in these grand strategic ideas when it... View Details

Keywords: Maureen Harmon; faculty research; faculty books

01 Dec 2003
News

Roger Ullman: Going Green with E2

in front of policymakers in Washington. We will scale the level of activity to your needs.” E2 is somewhat unusual; it’s a virtual organization with no paid employees that has partnered with another nonprofit, NRDC. Members are required... View Details

Keywords: Julia Hanna; Management, Scientific, and Technical Consulting Services; Professional Services

01 Dec 2019
News

Alumni and Faculty Books for December 2019

Faculty Books Fit to Compete by Michael Beer, Cahners-Rabb Professor of Business Administration, Emeritus Harvard Business Review Press In his 30 years of working in corporations, HBS professor Michael Beer has witnessed firsthand how organizational silence derails... View Details

06 Jul 2009
What Do You Think?

Are You Ready to Manage in an Irrational World?

their own goals, appraise their own achievements, and reach their own conclusions about how to improve. Managers should also spend more of their time inspiring (through stories) and devising engaging activities from which View Details

Keywords: by Jim Heskett

21 Jul 2014
Research & Ideas

Is a Gap in Small-Business Credit Holding Back the American Economy?

patents per employee than larger firms, and employ more than 40 percent of high-tech workers in America. “Small business owners feel that despite being creditworthy today, banks remain either wary or entirely unwilling to lend to them.”... View Details

Keywords: by Karen Mills; Manufacturing

18 Nov 2020
News

Networking Goes Truly Global; Confronting Institutional Racism with Case Method Webinar

evolution in the contract between employees and employers. The conversation also considered how the post-COVID workplace will be different, as technology and work modes continue to evolve. The next day, on October 21, HBS clubs around the... View Details

Keywords: Margie Kelley

01 Mar 2004
News

Ron Shaich’s Café Society

in shareholder value in the last few years. This value creation is simply a by-product of figuring out what consumers really want and delivering it. Tell us about Panera. It’s real food, served by real people in an engaging environment.... View Details

Keywords: Susan Young; Food Services and Drinking Places; Hospitality

Web

Dean Srikant Datar’s 2023 Commencement Remarks | About

, or listening generously, requires approaching conversations with open-mindedness and a commitment to empathy. Without active listening, one cannot learn; without the ability to learn quickly, one cannot lead in a fast-changing world. View Details

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Departments | Employment

and custom programs to over 13,000 participants annually, from over 130 countries. Open enrollment programs range from a few days to over a period of months, while custom engagements help largely Fortune 1000 companies implement strategic... View Details

Web

Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them - Recruiting

not limited to venture capital but also expand to goods and service-based businesses. Addressing Unconscious Bias in Recruiting There are excellent resources to help train your managers and employees to confront unconscious bias, and we... View Details

28 Jul 2014
Research & Ideas

Eyes Shut: The Consequences of Not Noticing

safety of the employees who make the goods that the retailer sells? No need to feel awkward if your answer is no. Most people do not think about the harms created by indirect actions, that is, behaviors that hurt others indirectly, such... View Details

Keywords: by Max H. Bazerman; Retail

01 Jun 2022
News

June 2022 Alumni and Faculty Books

way—flexible work. But flexibility means a lot more than a day or two a week to “work from home”: 93 percent of your employees want more flexibility in when, not just where, they work. They want choice and they are leaving their roles to... View Details

Keywords: Publishing Industries (except Internet); Information

13 Mar 2018
First Look

March 13, 2018

people’s lives. In OECD countries, for example, people spend around a third of their waking hours engaged in paid work. We not only spend considerable amounts of our time at work, employment and workplace quality also rank among the most... View Details

Keywords: Sean Silverthorne

23 Jul 2013
First Look

First Look: July 23

affects its decision to engage in review fraud. Specifically, a restaurant is more likely to seek a positive fake review when its reputation is weak, i.e., when it has few reviews, or it has recently received bad reviews. Consistent with... View Details

Keywords: Anna Secino

15 Dec 2024
News

The Golden Thread

Teresa Amabile grew up near Buffalo, New York, the third of seven children. Her parents were first-generation Americans who used their childhood Italian language when they didn’t want the kids to understand what they were saying. Her father and his brothers were... View Details

Keywords: Julia Hanna; Illustration by Nigel Buchanan; retirement; careers; psychology

23 Jan 2018
First Look

First Look at New Research and Ideas, January 23, 2018

Psychology The Downside of Downtime: The Prevalence and Work Pacing Consequences of Idle Time at Work By: Brodsky, Andrew, and Teresa M. Amabile Abstract—Although both media commentary and academic research have focused much attention on the dilemma of View Details