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Publications

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  • Article

Overhead Allocation via Mathematical Programming Models

By: Robert S. Kaplan and Gerald Thompson
Keywords: Mathematical Methods
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  • winter 1971
  • Article

Patient Incentives and Hospital Insurance

By: Robert S. Kaplan and Lester Lave
Keywords: Health; Insurance; Motivation and Incentives; Health Industry
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  • April 1972
  • Article

Investor Evaluation of Accounting Information: Some Empirical Evidence

By: Robert S. Kaplan and Richard Roll
Keywords: Accounting; Information
Related
  • March 2004
  • Article

Improving Corporate Governance with the Balanced Scorecard

By: Robert S. Kaplan and Michael Nagel
Keywords: Corporate Governance; Balanced Scorecard
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  • August, 2022
  • Article

Billing and Insurance-Related Administrative Costs: A Cross-National Analysis

By: Barak D. Richman, Robert S. Kaplan, Japees Kohli, Dennis Purcell, Mahek Shah, Igna Bonfrer, Brian Golden, Rosemary Hannam, Will Mitchell, Daniel Cehic, Garry Crispin and Kevin A. Schulman
Billing and insurance-related costs are a significant source of wasteful health care spending in Organization for Economic Cooperation and Development nations, but these administrative burdens vary across national systems. We executed a microlevel accounting of these... View Details
Keywords: Health Care Costs; Administrative Costs; Cost; Health Care and Treatment; Health Industry
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  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
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  • July – August 1998
  • Article

The Promise--and Peril--of Integrated Cost Systems

By: Robin Cooper and Robert S. Kaplan
Keywords: Cost; System
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  • January 2023 (Revised February 2023)
  • Teaching Note

Performance Management at Afreximbank (A) and (B)

By: Robert S. Kaplan and Siko Sikochi
Teaching Note for HBS Case No. 120-029. View Details
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  • October 2016 (Revised March 2022)
  • Background Note

Cost Variance Analysis

By: Robert S. Kaplan and Susanna Gallani
This note was written to provide students with fundamental concepts and methods for the analysis of cost variances. It focuses on the decomposition of cost variances into price, quantity, and mix variance components, an approach that allows students to identify the... View Details
Keywords: Cost Accounting
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  • April 1996 (Revised April 1996)
  • Case

Activity-Based Management at Stream International

By: Robert S. Kaplan and Norman Klein
Stream International's Crawfordsville, Indiana facilities undertake the design and implementation of an activity-based costing project. After analyzing the costs assigned to 161 work activities, Crawfordsville managers present five proposals for change based on ABM... View Details
Keywords: Organizational Change and Adaptation; Change Management; Activity Based Costing and Management; Indiana
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  • August 1994 (Revised May 1999)
  • Teaching Note

Sumitomo Electric Industries, Ltd.: The Kaizen Program TN

By: Robin Cooper and Robert S. Kaplan
Keywords: Programs; Energy Industry
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  • August 1994
  • Case

Sumitomo Electric Industries, Ltd.: The Kaizen Program

By: Robin Cooper and Robert S. Kaplan
Keywords: Energy Industry
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  • August 1994
  • Case

Mitsubishi Kasei Corporation: Product Line Cost System

By: Robin Cooper and Robert S. Kaplan
Keywords: Electronics Industry
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  • April 1991 (Revised May 1999)
  • Teaching Note

Tektronix: Portable Instruments Division (A), Teaching Note

By: Robin Cooper and Robert S. Kaplan
Teaching Note for (9-188-142). View Details
Keywords: Teaching; Information
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  • December 1970
  • Article

The Four Roles of Sampling in Auditing: Representative, Corrective, Protective and Preventive

By: Robert S. Kaplan and Yuri Ijiri
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  • January 1975
  • Article

The Spatial Distribution of Urban Pharmacies

By: Robert S. Kaplan and Sam Leinhardt
Keywords: Health; Urban Scope; Health Industry
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  • Article

Knowing the Score

By: Robert S. Kaplan and David Norton
Related
  • April 1979
  • Article

Statistical Models of Bond Ratings: A Methodological Inquiry

By: Robert S. Kaplan and Gabriel Urwitz
Keywords: Mathematical Methods; Bonds
Related
  • September 1992
  • Article

Activity-based Systems: Measuring the Costs of Resource Usage

By: Robert S. Kaplan and Robin Cooper
Keywords: Measurement and Metrics; System; Cost
Related
  • Web

2021 Symposium - Race, Gender & Equity

strikingly come to the fore this past year, here in the US and across the world. We have been alternately devastated and heartened by what we’ve seen: civil protests over the repeated, now increasingly publicized police killings of Black... View Details