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Show Results For
- All HBS Web
(1,076)
- News (463)
- Research (525)
- Multimedia (84)
- Faculty Publications (369)
- February 2003 (Revised March 2007)
- Case
Safe to Say at Prudential Financial
By: Amy C. Edmondson and Corey B. Hajim
The CEO initiated a cultural change process at Prudential Financial to support a major business reorientation. Prudential, historically a privately held ("mutual") insurance company, went public in 2001. The cultural change was intended to prepare the organization to... View Details
Keywords: Growth and Development Strategy; Risk and Uncertainty; Private Ownership; Going Public; Transformation; Organizational Culture
Edmondson, Amy C., and Corey B. Hajim. "Safe to Say at Prudential Financial." Harvard Business School Case 603-093, February 2003. (Revised March 2007.)
- 2006
- Working Paper
Too Hot to Handle? Engaging in Hot Conflict to Make Better Decisions and Build Resilient Management
By: Amy C. Edmondson and Diana M. Smith
- 2003
- Chapter
Understanding Outcomes of Organizational Learning Interventions
By: Amy C. Edmondson and Anita Williams Woolley
Edmondson, Amy C., and Anita Williams Woolley. "Understanding Outcomes of Organizational Learning Interventions." Chap. 10 in Blackwell Handbook of Organizational Learning and Knowledge Management, edited by M. Easterby-Smith and M. Lyles, 185–211. Malden, MA: Blackwell Publishing, 2003.
- 18 Jun 2024
- News
How CEOs Define Vulnerability—and Benefit from It
- 01 Oct 1999
- News
You goal, girl
With interest in women's sports and professional leagues soaring, Amy Love (MBA '93) decided it was high time for a publication that would cover the new scene in a serious manner. Instead of simply transposing traditional women's magazine... View Details
- May 2024 (Revised April 2025)
- Case
Leading Culture Change at Microsoft Western Europe
By: Amy C. Edmondson and Cat Huang
In 2023, Cindy Rose, President of Microsoft Western Europe, faced a critical decision. Rose grappled with the potential impact of widespread layoffs on psychological safety and the cultural transformation she had championed since her arrival. When Rose had first joined... View Details
Keywords: Leadership; Organizational Culture; Transformation; Collaborative Innovation and Invention; Job Cuts and Outsourcing; Problems and Challenges; Motivation and Incentives; Groups and Teams; Business or Company Management; Technology Industry; Europe
Edmondson, Amy C., and Cat Huang. "Leading Culture Change at Microsoft Western Europe." Harvard Business School Case 624-096, May 2024. (Revised April 2025.)
- October 19, 2020
- Article
Today's Leaders Need Vulnerability, Not Bravado
By: Amy C. Edmondson and Tomas Chamorro-Premuzic
Few myths are as pervasive as the notion that leaders ought to appear tough and confident. Or at least, that was the case prior to the current pandemic, which has exposed the many weaknesses of forceful, dominant leaders and highlighted the superiority of those who... View Details
Edmondson, Amy C., and Tomas Chamorro-Premuzic. "Today's Leaders Need Vulnerability, Not Bravado." Harvard Business Review Digital Articles (October 19, 2020).
- April 2020
- Supplement
Open Innovation at Fujitsu (C)
By: Amy C. Edmondson and Jean-François Harvey
This follow-on case study provides a multi-year update on the achievements of the Open Innovation Gateway (OIG). Over time, OIG honed a process that enabled open innovation. It developed three streams of activities, namely co-creation projects with major customers and... View Details
Keywords: Open Innovation; Inter-organizational Relationships; Collaborative Innovation and Invention; Change Management; Relationships; Leadership Development
Edmondson, Amy C., and Jean-François Harvey. "Open Innovation at Fujitsu (C)." Harvard Business School Supplement 620-126, April 2020.
- May 2016 (Revised August 2016)
- Teaching Plan
Sustainability at Siemens
By: Amy C. Edmondson and Emer Moloney
- April 2013 (Revised August 2016)
- Case
'Argo': The CIA's Mission Impossible in Iran
By: Amy C. Edmondson and Jeremy Tachau
- September 2010
- Teaching Note
Integrated Project Delivery at Autodesk, Inc. Case Series (TN)
By: Amy C. Edmondson and Faaiza Rashid
Teaching Note for 610016, 610017, and 610018. View Details
- January 2004 (Revised February 2005)
- Background Note
A Note on Methodological Fit in Management Field Research
By: Amy C. Edmondson and Stacy McManus
To use in doctoral-level management courses on the design of field research methods. Advocates the importance of fit, or internal consistency, among the different elements of a field research project. Although the scientific method provides an essential framework for... View Details
Edmondson, Amy C., and Stacy McManus. "A Note on Methodological Fit in Management Field Research." Harvard Business School Background Note 604-072, January 2004. (Revised February 2005.)
- October 2003 (Revised January 2016)
- Supplement
The BCPC Internet Strategy Team: Terry Maneri
By: Amy C. Edmondson and Laura Feldman
Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members. View Details
Keywords: Decision Making; Knowledge Sharing; Groups and Teams; Behavior; Perspective; Strategy; Cooperation; Telecommunications Industry
Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: Terry Maneri." Harvard Business School Supplement 604-040, October 2003. (Revised January 2016.)
- October 2003 (Revised January 2016)
- Supplement
The BCPC Internet Strategy Team: Morgan Jones
By: Amy C. Edmondson and Laura Feldman
Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members. View Details
Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: Morgan Jones." Harvard Business School Supplement 604-036, October 2003. (Revised January 2016.)
- July 2000
- Teaching Note
GM Powertrain TN
By: Amy C. Edmondson and Naomi Atkins
Teaching Note for (9-698-008). View Details
- 06 Nov 2014
- News
Building a Startup Community Beyond Commencement
includes the provost and the Harvard school deans), making the case that the project’s model—open to startups employing a graduate of any Harvard school—would offer the kind of cross disciplinary collaboration sought by the “One Harvard”... View Details
- 18 Jul 2014
- News
Team Players
"I'll take that bet." Despite having come off a solid win as chief marketing officer of the NY/NJ Super Bowl Host Committee, Amy Aronoff Blumkin (MBA 1988), isn't talking about football. She's recounting what she told her boss at AT&T... View Details
- May 2025 (Revised June 2025)
- Case
Daiichi Sankyo: Steering a Global Organization
In the spring of 2023, Sunao Manabe, CEO of Daiichi Sankyo, reflected on a pivotal decision. A large Western pharmaceutical company had made a bid to partner with Daiichi Sankyo to develop the next three products in its oncology pipeline. Daiichi Sankyo, a 125-year old... View Details
Keywords: Strategy; Culture Change; Decision-making; Leadership; Culture; Innovation; Psychological Safety
- 2021
- Chapter
Leadership in Times of Upheaval: The Rise of the Empathic Leader
By: Amy C. Edmondson and Tomas Chamorro-Premuzic
In times of upheaval, such as in a crisis, leaders often feel compelled to embody a commanding, confident style of leadership that provides answers, eschews dissent and remains aloof. Similarly, followers may be drawn to leaders who provide ready answers, with... View Details
Edmondson, Amy C., and Tomas Chamorro-Premuzic. "Leadership in Times of Upheaval: The Rise of the Empathic Leader." In Social Scientists Confronting Global Crises, edited by Jean M. Bartunek. Abingdon, UK: Routledge, 2021.
- April 2020
- Case
Cockpit Dynamics in Air France 447 and United 232
By: Amy C. Edmondson and Joshua Raymond
This case compares leadership and team dynamics between the cockpit crews in two renowned passenger airline crashes, twenty years apart: Air France 447 in 2009 and United 232 in 1989. The key dimensions of difference across the cases include organization and task... View Details
Keywords: Teams; Team Launch; Crisis Management; Groups and Teams; Leadership; Communication; Air Transportation Industry
Edmondson, Amy C., and Joshua Raymond. "Cockpit Dynamics in Air France 447 and United 232." Harvard Business School Case 620-127, April 2020.