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- All HBS Web (1,590)
- Faculty Publications (486)
- 15 Oct 2020
- Other Presentation
Pandemic Caused 'A Lot of Consumer-Driven Innovation': Harvard's Herzlinger
The "Godmother of consumer-driven health care" Regina Herzlinger of Harvard Business School and Bloomberg's Vonnie Quinn discuss how the pandemic is a wake-up call for how U.S. health care is incentivized, and what can be done to improve the delivery of American... View Details
Keywords: COVID-19; Health Care Industry; Health Pandemics; Health Care and Treatment; Service Delivery; Demand and Consumers; Health Industry; United States
Herzlinger, Regina E. "Pandemic Caused 'A Lot of Consumer-Driven Innovation': Harvard's Herzlinger." Bloomberg Television, October 15, 2020.
- 12 Feb 2016
- Op-Ed
The Real Jobs Tragedy in the US: We've Lost the Skills
domestic skills market is far more relevant to the future of American workers than potential job losses through expanded trade with other Pacific-rim nations. Signs of distress The long-term structural decline of American jobs began well before the Great Recession.... View Details
- 17 Nov 2015
- Lessons from the Classroom
How Activist Investors Became Respectable
proliferation of strategies, from those aggressively demanding change at targeted companies to others that function more like conventional value investors searching for underpriced assets to buy. Some traditional asset managers, such as... View Details
- 03 Jun 2020
- News
Keeping a Community Connected
that we deliver to families. The United Way is helping with an East Boston campaign for rental assistance. We are working with food pantries. We are helping residents get EBT debit cards to buy food for kids. It's a very collaborative... View Details
Keywords: Susan Young
- 2023
- Working Paper
No Mask, No Service: Customer Reaction to Walmart’s 2020 National Mask Mandate
By: Innessa Colaiacovo
Multi-location firms face a complex series of economic tradeoffs when deciding whether to implement
standard processes or allow processes to vary across establishments. One element of this tradeoff is customer
response. This paper explores customer reaction to a... View Details
Keywords: Consumer Behavior; Geographic Location; Policy; Health Pandemics; Retail Industry; United States
Colaiacovo, Innessa. "No Mask, No Service: Customer Reaction to Walmart’s 2020 National Mask Mandate." Harvard Business School Working Paper, No. 24-004, July 2023. (Revise and Resubmit to Journal of Economics and Management Strategy.)
- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
2008 hired a neuromarketing firm to look into how consumers respond to Cheetos, the top-selling brand of cheese puffs in the United States. Using EEG technology on a group of willing subjects, the firm determined that consumers respond... View Details
- May 2020 (Revised December 2022)
- Case
Soofa: Displaying the Right Path?
By: Jeffrey J. Bussgang, Amy Klopfenstein and Amram Migdal
In November 2019, Sandra Richter, co-founder and CEO of Soofa, a network of advertising-supported digital bulletin boards, must decide between two different fundraising and expansion plans for her company. One plan entails raising $15 million in a Series A round and... View Details
Keywords: Business Ventures; Business Model; Business Plan; Business Startups; Entrepreneurship; Decision Making; Decisions; Ethics; Geography; Geopolitical Units; Finance; Investment; Markets; Market Entry and Exit; Demand and Consumers; Network Effects; Media; Society; Urban Development; Sustainable Cities; Information Technology; Information Infrastructure; Digital Platforms; Strategy; Business Strategy; Expansion; Relationships; Partners and Partnerships; Capital; Venture Capital; Advertising Industry; Technology Industry; Media and Broadcasting Industry; North and Central America; United States; Massachusetts; Cambridge
Bussgang, Jeffrey J., Amy Klopfenstein, and Amram Migdal. "Soofa: Displaying the Right Path?" Harvard Business School Case 820-098, May 2020. (Revised December 2022.)
- Portrait Project
Damir Ljuboja
surrounding snipers. The situation demanded action: I was suffering from pneumonia and dehydration, and the war was raging. That day, my hero carried me to recovery. Sixteen years later, I returned to Bosnia as an intern at Nakas General... View Details
- Web
Buy Now, Pay Later: The Secondary Credit Market
lenders—arose to meet the urgent demand for ready cash. Pawnbroking has changed little since its origins in fifth-century China and medieval Europe: small loans are advanced against personal possessions of the borrower held as collateral.... View Details
- March 2024
- Case
Expanding the Bicester Collection to New York
By: Boris Vallee, Kirby Brand, Kristina Brown, Julie McCrimlisk, Chloe Sztabnik and Arthur Segel
Secretariat, if anyone remembers, won the triple crown at the Belmont Race Track on Long Island, located at the nexus of La Guardia, JFK Airports, the Long Island Railroad and multiple major highways. Belmont Race Track is now being rebuilt along with an adjacent UBS... View Details
Keywords: Consumer Behavior; Urban Development; Brands and Branding; Entertainment and Recreation Industry; Sports Industry; Retail Industry; New York (state, US)
Vallee, Boris, Kirby Brand, Kristina Brown, Julie McCrimlisk, Chloe Sztabnik, and Arthur Segel. "Expanding the Bicester Collection to New York." Harvard Business School Case 224-068, March 2024.
- 13 Jan 2021
- News
Stress Test
to make a little bit of money and also to alleviate the difficulty of transporting things from point A to point B quickly. How have the country’s existing supply chains affected distribution? In the United States, freight arteries roughly... View Details
- 19 Jun 2022
- Blog Post
Celebrating our Student Fathers
with family, grilling, and enjoying the time off before I start work. Patrick Lupfer Graduation Year: 2023 Dad of: Raegan (daughter, 6 months) Post-HBS Industry or Current Internship: United States Army (Active-Duty Engineer Officer... View Details
- 15 Jun 2021
- News
The Path out of Polarization
in which this new media landscape is making demands on us. That has always been the case outside the United States in smaller markets. The biggest source of bias is not that it becomes more left or more... View Details
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
not possible for all people to feel that urgency with the reduced amount of one-to-one contact that now takes place" under more liberal work-life policies. It's clear that these issues are not peculiar to the United States. Several... View Details
Keywords: by James Heskett
- 01 Mar 2023
- News
What’s in a Name
business leaders to respond to the demands of woke capitalism. Chugh is a professor at the NYU Stern School of Business, where she teaches courses on leadership, management, and negotiations; her new book is A More Just Future:... View Details
- 01 Oct 2001
- News
Barbara Bry: Business is Blooming
Photo courtesy of Barbara Bry The words connection and communication define Barbara Bry's career, from her student days to her current position as vice president for business development at Proflowers.com, the largest direct-from-the-grower flower company in the View Details
- October 2008 (Revised August 2010)
- Case
The Christmas Eve Closing
By: Peter Tufano
In 2002, two homeowners in Massachusetts are deciding whether to refinance their home less than two years after taking out an initial mortgage and a subsequent home equity line of credit. View Details
Tufano, Peter, and Andrea Ryan. "The Christmas Eve Closing." Harvard Business School Case 209-043, October 2008. (Revised August 2010.)
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
Unsurprisingly, then, Jakarta underwhelms in comparison to other world centers. Last year, in its annual liveability index, the Economist Intelligence Unit ranked Jakarta 116—below Almaty, Kazakhstan, and New Delhi—out of 140 cities.... View Details
- 01 Dec 2003
- News
Can Manufacturing Keep Its Edge?
levels of productivity. At 5.4 percent, 2002 saw the biggest annual gain in productivity growth since 1950. Like many consumers, companies are tightening their belts and doing more with less in an effort to survive, and thrive, at a time when making things in the View Details
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
to act as "citizen diplomats," spreading greater understanding of our values and helping countries that empower their people and build their economies. Develops an ethos of a community that cares about others and a program of national service to View Details
Keywords: by Sean Silverthorne