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Show Results For
- All HBS Web
(2,066)
- People (5)
- News (597)
- Research (950)
- Events (7)
- Multimedia (123)
- Faculty Publications (437)
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- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
for tracking the resources used by patients being treated for diverse medical conditions, as an input to a time-driven activity-based costing model. The results show considerable cost diversity across the five sites, but organizational... View Details
Keywords: Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
Risk Officer By: Mikes, Anette Abstract—This paper tracks the evolution of the role of two chief risk officers (CROs) and the tools and processes they have implemented in their respective organizations. While the companies are from very... View Details
Keywords: Sean Silverthorne
- 07 Aug 2007
- First Look
First Look: August 7, 2007
non-profit corporation—must create a new "Dashboard" performance measurement tool to track the effectiveness of its new strategic plan. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107051... View Details
Keywords: Martha Lagace
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
in automating than in informating. Consumers have been forced to conform to the rigors of automation as they track their own packages, make their way through infinite branches in automated telephone systems, waste their time waiting for... View Details
Keywords: by Martha Lagace
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
their loyalty patterns by looking at the repeat purchase rate of these new customers compared with those of existing users. To do that, we calculated the portion of consumers who bought again within 60 days of their first purchase. We then View Details
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
automated way, for instance by screening out weapons manufacturers stocks or overweighting LGBTQ friendly companies, while still closely tracking the overall stock market performance. In 2017, bolstered by $3.25 million in seed funding... View Details
Keywords: Sean Silverthorne
- 19 May 2015
- First Look
First Look: May 19
owned. This book explores the political logic of reforms to land ownership and control, accounting for how land development and real estate have become synonymous with economic growth and prosperity in China. Drawing on extensive fieldwork and archival research, this... View Details
Keywords: Sean Silverthorne
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
of past successes to predict that more successes are in store. The theory in use is that if you find someone with a track record and with the right-stuff attributes, then he or she can successfully manage the new business venture. But in... View Details
Keywords: by Michael Raynor
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
during the holiday season. Other retailers, such as Zara, have enabled their stores to track and use store inventory to fulfill online orders and ship them to customers from stores. Hybrid models, such as curbside pickup, in which... View Details
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
retail investors much more as being like customers or employees of the company—even using a computer system to track preferences. They have both received awards by IR magazine for good investor relations. So in some ways these cases show... View Details
- 14 Nov 2006
- First Look
First Look: November 14, 2006
eminent hospitals, and for decades has been a leader in pioneering cardiac care. Explores the methods, processes, and personnel that the hospital has cultivated over the years in order to develop its track record of excellence. In light... View Details
Keywords: Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
distracted, overburdened workers on track and maintains nimbleness during a time of rapid change. Frequent check-ins are useful for everything from employee mental wellness to market research. "Good managers improve their team members’... View Details
- 08 Dec 2015
- First Look
December 8, 2015
Harvard Business School Case 716-408 Turkish Airlines: Widen Your World This case tracks Turkish Airlines' transition from regional player to global powerhouse. With an order for 212 aircraft in the first half of 2013, the airline had... View Details
Keywords: Sean Silverthorne
- 16 Aug 2016
- First Look
August 16, 2016
practice. Chi square tests were used to assess the correlations in the data. Among the careers that were tracked (n = 195), there was significant heterogeneity in current primary employment. The most common sectors were clinical (27.7%),... View Details
Keywords: Sean Silverthorne
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
often provide few rewards for teaching faculty and those focusing on applied research. Where programs have specialized faculty slots available for the health sector, few recognize the disconnect between the research that is rewarded in academic View Details
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
firm-driven communication using the brand, my definition of advertising, still has a place for many, many companies. They should track consumer-to-consumer communication, i.e. word-of-mouth, but in some cases with word-of-mouth there’s... View Details
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
perspiration." Missteps, dead ends, and rework are inevitable and must be accepted, even encouraged. Innovation requires a mind-set of try, learn, adjust, try again. In a conversation we had with Catmull about Pixar's enviable track... View Details
- 15 Mar 2011
- First Look
First Look: March 15
the DA. In designing the DA career conference initiative, Harris and her team polled DA faculty representing all promotion tracks and length of service. They also captured best practices from across other NAH divisions and other peer... View Details
Keywords: Sean Silverthorne
- 19 Dec 2006
- First Look
First Look: December 19, 2006
series models within the context of a single-stage stochastic inventory system with periodic review, constant leadtimes, infinite supply, full backlogging, linear holding and penalty costs and no ordering costs. Forecasting ARIMA time series requires View Details
Keywords: Sean Silverthorne
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
patient identification, enrollment, billing, and payment. Patients were prospectively identified and enrolled, and bundled payments were made at treatment start. Operational metrics tracked incremental effort for pilot processes and... View Details
Keywords: Sean Silverthorne