Publications

October 2024
Case

Reed Group and Succession in a Family Business: An Impossible Job to Fill?

By: Lauren H. Cohen and Tonia Labruyere

James Reed had taken over Reed Group, the recruitment and career services company his father had founded and built, in 1994. He was now reflecting on succession planning and other challenges that lay ahead: with no obvious choice among his family members, he needed to... View Details

Keywords: Charity; Succession Planning; Family Business; Values and Beliefs; Management Succession; Mission and Purpose; Family Ownership; Philanthropy and Charitable Giving; Family and Family Relationships; Recruitment; AI and Machine Learning; Employment Industry; United Kingdom; London

19 Nov 2001
Research & Ideas

Alfred Chandler on the Electronic Century

technologies developed by the Sony Corporation. In this same astonishingly brief period, Japan's computer makers had become Europe's dominant suppliers of large computer systems and had captured the U.S. market in memory chips. International Business View Details

Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology

01 Jun 2018
News

Floor It

they have. The accelerator brings together research foundations with relevant datasets and analytics companies to leverage the latest in artificial intelligence and machine learning, with the ultimate goal of identifying models that... View Details

Keywords: Julia Hanna; illustration by Mengxin Li

06 May 2002
Research & Ideas

A Toolkit for Customer Innovation

can easily tweak that parameter on the profile and have the machine immediately produce another sample. It is important to note that outsourcing product development to customers does not eliminate learning... View Details

Keywords: by Stefan Thomke & Eric Von Hippel

22 Sep 2021
Blog Post

Student Spotlight: Jesse Lou (MBA 2022) – Working to Change the Food System

living in San Francisco working at a data science startup as a product manager. I have always gravitated toward technology and science throughout my life, and machine learning, artificial intelligence, and data science were fascinating as... View Details

17 May 2018
Blog Post

HBS/HKS Alum Regan Turner on Empowering Veterans

the veterans group at the Kennedy School, Regan learned about The Mission Continues, a national nonprofit that “deploys” military veterans to community-impact projects to help them find purpose and to serve as role models to young people.... View Details

February 2024
Case

Continuity & Change at Boston Consulting Group

By: David G. Fubini, Suraj Srinivasan and David Lane

As the new CEO of Boston Consulting Group (BCG) since autumn 2021, Christoph Schweizer had big shoes to fill—his predecessor, Rich Lesser, had tripled the partnership’s total revenues and created digital initiatives that contributed 40+% of 2021 revenues, more than... View Details

Keywords: Business Organization; Change Management; Talent and Talent Management; Governance; AI and Machine Learning; Environmental Sustainability; Leading Change; Risk Management; Organizational Culture; Partners and Partnerships; Revenue; Growth and Development Strategy; Management Succession; Consulting Industry

Web

Launching Tech Ventures - Course Catalog

founder. LTV is complementary to Scaling Tech Ventures (STV), which focuses more on post product-market fit startups, and Founder Mindset, which focuses more on human issues and a founder’s psychology. LTV helps students learn the... View Details

Web

HBS - Financials | From the Chief Financial Officer

Digital, Data, and Design Institute at Harvard (D^3), the School is researching how technological advances such as machine learning and artificial intelligence will be crucial for business success in the... View Details

January 2025
Case

Intuition Robotics: An AI Companion for Older Adults

By: Amit Goldenberg, Elie Ofek and Orna Dan

Intuition Robotics, a startup that makes an AI companion robot to alleviate older adults’ loneliness, debates whether to pursue a B2C model or B2G route. If it opts for the government vertical, it must determine how to negotiate a favorable deal. Two weeks after... View Details

Keywords: Business Model; Business Startups; AI and Machine Learning; Technology Adoption; Product Launch; Market Entry and Exit; Negotiation Offer; Business and Government Relations; Health Industry; Technology Industry; United States; New York (state, US)

March 2024 (Revised August 2024)
Case

Darktrace: Scaling Cybersecurity and AI (A)

By: Jeffrey F. Rayport and Alexis Lefort

In 2023, Darktrace CEO Poppy Gustafsson was contemplating her growth strategy at a leading U.K.-based cybersecurity venture, launched in 2013 by a group of anti-terror cyber specialists, University of Cambridge mathematicians, and artificial intelligence (AI) experts.... View Details

Keywords: Technology; Talent; Scaling; Entrepreneurship; Cybersecurity; Leadership; Business Growth and Maturation; Recruitment; Resignation and Termination; AI and Machine Learning; Growth and Development Strategy; Organizational Culture; Going Public; Technology Industry; United Kingdom; Europe; United States

06 Dec 2017
Blog Post

The 23rd Annual Harvard Business School Tech Conference

(VC) funds. The unifying theme of this year’s conference was ‘The Future We’re Building’. At the baseline, we wanted to discuss emerging technologies and trends such as blockchain, augmented reality/virtual reality, cryptocurrency, autonomous vehicles, and artificial... View Details

Keywords: Technology

21 Mar 2017
First Look

First Look at New Research, March 21

activity the CEOs undertake during one workweek and (ii) a machine learning algorithm that projects these data onto scalar CEO behavior indices. Low values of the index are associated with plant visits and... View Details

Keywords: Sean Silverthorne

25 Aug 2022
News

Labs Enable Large-scale Research

and Marco Iansiti (both HBS) will focus on the theory and practice of responsible AI for facilitating data-driven decision-making in organizations. They will explore how people use AI tools and machine View Details

February 2025
Supplement

Intenseye: Powering Workplace Health and Safety with AI (B)

By: Michael W. Toffel, Shane Greenstein and Sadika El Hariri

Intenseye used its $25 million series A funds to refine and expand its digital safety platform while refining its target markets and ideal customer profile. As the company implemented new approaches to create value for its clients, such as developing an AI-powered... View Details

March 2024 (Revised March 2024)
Teaching Note

CoPilot(s): Generative AI at Microsoft and GitHub

By: Frank Nagle and Maria P. Roche

This teaching note is the companion to case N9-624-010 CoPilot(s): Generative AI at Microsoft and GitHub, which takes place in late 2021. The case briefly describes the history of both GitHub and Microsoft with a particular focus on open source software (OSS)—software... View Details

Keywords: Mergers and Acquisitions; AI and Machine Learning; Applications and Software; Technological Innovation; Product Launch; Open Source Distribution; Product Development; Commercialization; Competition; Resource Allocation; Technology Industry