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Show Results For
- All HBS Web
(2,895)
- People (14)
- News (1,082)
- Research (1,307)
- Events (8)
- Multimedia (41)
- Faculty Publications (492)
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
Harvard Business School Case 318-093 Amanda and Kristen: Mented Cosmetics Black women, per capita, spend more money annually on beauty products than any other ethnic group. Despite the spend of over $7... View Details
Keywords: Dina Gerdeman
- 31 Jan 2012
- First Look
First Look: Jan. 31
PublicationsHow Leaders Kill Meaning at Work Authors:Teresa Amabile and Steven Kramer Publication:The McKinsey Quarterly, no. 1 (January 2012) Abstract Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 2023
- Working Paper
Saving and Consumption Responses to Student Loan Forbearance
By: Justin Katz
How do households adjust savings and consumption in response to liquidity from debt relief? I study this question using policy variation induced by federal student loan forbearance in the 2020 CARES Act and an individual-level panel of daily financial transactions
for... View Details
Keywords: Saving; Consumer Behavior; Borrowing and Debt; Interest Rates; Financial Liquidity; Personal Finance; Government Legislation
Katz, Justin. "Saving and Consumption Responses to Student Loan Forbearance." SSRN Working Paper Series, January 2023.
- August 2, 2016
- Article
Uncalculating Cooperation Is Used to Signal Trustworthiness
By: Jillian J. Jordan, Moshe Hoffman, Martin A. Nowak and David G. Rand
Humans frequently cooperate without carefully weighing the costs and benefits. As a result, people may wind up cooperating when it is not worthwhile to do so. Why risk making costly mistakes? Here, we present experimental evidence that reputation concerns provide an... View Details
Keywords: Social Evaluation; Experimental Economics; Moral Psychology; Cooperation; Reputation; Decision Making
Jordan, Jillian J., Moshe Hoffman, Martin A. Nowak, and David G. Rand. "Uncalculating Cooperation Is Used to Signal Trustworthiness." Proceedings of the National Academy of Sciences 113, no. 31 (August 2, 2016): 8658–8663.
Better, Not Perfect
Every day, you make hundreds of decisions. They’re largely personal, but these choices have an ethical twinge as well; they value certain principles and ends over others. Max H. Bazerman argues that we can better balance both dimensions—and we needn’t seek... View Details
Blockbusters: Hit-making, Risk-taking, and the Big Business of Entertainment
What’s behind the phenomenal success of entertainment businesses such as Warner Bros., Marvel Enterprises, and the NFL—along with such stars as Jay-Z, Lady Gaga, and LeBron James? Which strategies give leaders in film, television, music, publishing, and sports an edge... View Details
- Web
Entrepreneurial Management - Faculty & Research
persisted through 2021, even after the introduction of COVID-19 vaccines. Our findings suggest that federal subsidies and pandemic-induced reductions in spending opportunities explain the limited impact. Keywords: Revenue ; Small Business... View Details
- Web
Business, Government & the International Economy - Faculty & Research
of economic integration with non-democracies is muted. Results are stronger when democratic partners have a longer history of democracy, grow faster, spend more on public goods, are culturally closer, and export higher quality goods. The... View Details
- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
optimal schedules. Managers who matched the gender of workers were 59 percent more likely to list scheduling as the most important part of their responsibilities for store performance. Plus, female managers were 13 percent more likely to View Details
- Web
Frequently Asked Questions - Doctoral
Programs represent diverse backgrounds, degrees, undergraduate schools, and disciplines - including physics, math, economics, psychology, and engineering. Some students enter our doctoral programs upon graduation from college, while others View Details
- 28 Jan 2019
- Research & Ideas
Forget Cash. Here Are Better Ways to Motivate Employees
rewarded, despite the fact that US companies are spending more than a fifth of their budgets on wages. What employees crave even more is to feel that their managers appreciate them and aren’t afraid to show it, not only in paycheck terms,... View Details
Keywords: by Dina Gerdeman
- May 2024
- Background Note
Net Revenue Retention: Unpacking the Dynamics of Customer Monetization
By: Elie Ofek, Barak Libai and Eitan Muller
Firms and investors alike are beginning to recognize the importance of tracking how revenues from existing customers are evolving over time and to appreciate the value in understanding what might explain changes in these revenues. Consequently, in addition to looking... View Details
Keywords: Customer Relationship Management; Revenue; Measurement and Metrics; Customer Value and Value Chain
Ofek, Elie, Barak Libai, and Eitan Muller. "Net Revenue Retention: Unpacking the Dynamics of Customer Monetization." Harvard Business School Background Note 524-092, May 2024.
- January 2020
- Case
Sunset Limited or Full Speed Ahead? Amtrak Talks to Congress
By: John D. Macomber
Richard Anderson took the helm of Amtrak in 2017 after leading a successful turnaround at Delta Airlines. Amtrak is a US state owned enterprise with about $3.5 bn in annual revenue (and a large operating loss) that is responsible for substantial segments of passenger... View Details
- Web
Organizational Behavior - Faculty & Research
and meaningfulness, is one of the three keys to a satisfying life. Yet it’s the missing piece for many ambitious individuals, the authors found after examining data on how nearly 2,000 professionals spend their days. Jam-packed schedules... View Details
- Web
Health Care - Institute For Strategy And Competitiveness
capita spending on health care in the US in 2017 - the highest of any nation in the world 17.2 % of the Gross Domestic Product (GDP) of the U.S. went to health care in 2017 - the highest share of GDP of any nation in the world Outcomes... View Details
- 07 Jun 2023
- HBS Case
3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook
strategy As Facebook’s rivals have discovered, innovation isn’t a surefire way to create a competitive advantage—especially when you spend time and money creating a new product just to have a well-funded competitor copy it. Some... View Details
Keywords: by Michael Blanding
- September 2020
- Article
Customer Supercharging in Experience-Centric Channels
By: David R. Bell, Santiago Gallino and Antonio Moreno
We conjecture that for online retailers, experience-centric offline store formats do not simply expand market coverage, but rather, serve to significantly amplify future positive customer behaviors, both online and offline. We term this phenomenon “supercharging” and... View Details
Keywords: Retail Operations; Marketing-operations Interface; Omnichannel Retailing; Experience Attributes; Quasi-experimental Methods; Operations; Internet and the Web; Marketing Channels; Consumer Behavior; Retail Industry
Bell, David R., Santiago Gallino, and Antonio Moreno. "Customer Supercharging in Experience-Centric Channels." Management Science 66, no. 9 (September 2020).
Customer Supercharging in Experience-Centric Channels
We conjecture that for online retailers, experience-centric offline store formats do not simply expand market coverage, but rather, serve to significantly amplify future positive customer behaviors, both online and offline. We term this phenomenon “supercharging”... View Details
- 20 May 2014
- First Look
First Look: May 20
Publications August 2013 Journal of the European Economic Association Sovereigns, Upstream Capital Flows and Global Imbalances By: Alfaro, Laura, Sebnem Kalemli-Ozcan, and Vadym Volosovych Abstract—We construct measures of net private and public capital flows for a... View Details
Keywords: Sean Silverthorne
- 04 Jun 2008
- Working Paper Summaries