Similarity - Publications - Faculty & Research

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

difference? Gino: As Frances and I were thinking about this, I came back to an experience of being in an escape room, which is something that I’ll never convince Frances to do with me. We created a similar experience with an expert puzzle... View Details

Keywords: by Jen McFarland Flint

Research Summary

Current Research

Ian studies extrinsic rewards -- monetary incentives from formal compensation systems, as well as other formal and informal external rewards-- in order to help businesses understand the tensions and tradeoffs inherent in motivating employees. His research takes a... View Details

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

the line, are not directly replicable in software as there is no line to stop. "What we hope to do," Upton says, "is to distill the relevant aspects of lean manufacturing so that managers can see how these tools were applied successfully in a service... View Details

Keywords: by Julia Hanna; Computer

09 Nov 2016
Op-Ed

6 Lessons from Donald Trump's Winning Marketing Manual

to win" this state, "we're leading in" that state. Consumers not only want to back a winner, they want to back a brand that sees itself as a winner. And they want to back a brand that other people similar to themselves see... View Details

Keywords: by John A. Quelch

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

electrician Peter, what Kate doesn't realize is that while she is annoyed at her lack of phone and Internet access brought by the power outage, Peter has been working 18-hour days since the storm, and dealing with multiple homeowners all making View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

28 Mar 2016
Research & Ideas

What's a Boss Worth?

worker performance. A good boss improves a team’s performance, but researchers aren’t sure why. ©iStockPhoto/Michaeljung “There was tremendous variety in the productivity of workers doing the same task compared to other workers who looked View Details

Keywords: by Michael Blanding; Service

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

research suggests that negotiators reciprocate concessions based on the benefits they receive, while tending to ignore how much others are sacrificing. One way for the manufacturer to highlight the benefits he was providing to the union would be to contrast his offer... View Details

Keywords: by Deepak Malhotra

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

their true selves, what they have learned in past life experiences, especially their crucibles, and they learn from their new colleagues. This enables them to become more effective as leaders. This approach is similar to Stanford’s Carol... View Details

Keywords: by Bill George

20 Nov 2019
Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

of tests to make its own estimations. The computer had no way of parsing the language in the jokes, nor did it follow a model indicating what features made a joke funny. Instead, it relied on “collaborative filtering” algorithms to learn which sample jokes were... View Details

Keywords: by Dina Gerdeman

25 Mar 2019
Research & Ideas

The Secret Life of Supply Chains

than squeezing every last dime out of them,” she says. “Being sure that suppliers have access to the workers and the capital they need is good for everyone.” In ongoing research, Delgado and Mills are extending their analysis to other countries, many of which have... View Details

Keywords: by Michael Blanding; Manufacturing; Service

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

own homes in a quarter of the time and a third of the cost. They hope to expand the program ten-fold over five years and hope to launch similar programs in other countries including Egypt, the Philippines, and Venezuela. I think by... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

04 Nov 2009
What Do You Think?

What is the Role of Government Vis-à-Vis Capitalism?

the classic "invisible hand" that Scott claims leads at times to a "free-for all," like an athletic contest without rules. What's to be done about it? That's where a political authority comes in, one similar to FIFA in... View Details

Keywords: by Jim Heskett

15 Aug 2017
First Look

First Look at New Research and Ideas, August 15, 2017

2017 Washington, DC: American Public Health Association Public Health Preparedness: Case Studies in Policy and Management By: Howitt, Arnold M., Dutch Leonard, and David W. Giles, eds. Abstract—This book provides detailed accounts of a range of public health... View Details

Keywords: Sean Silverthorne

2015
Working Paper

The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

By: Achal Bassamboo, Ruomeng Cui and Antonio Moreno

Prediction is an important activity in various business processes, but it becomes difficult when historical information is not available, such as forecasting demand of a new product. One approach that can be applied in such situations is to crowdsource opinions from... View Details

Keywords: Wisdom Of Crowds; Demand Forecasting; Price Forecasting; Forecasting and Prediction; Social and Collaborative Networks; Size; Performance

Citation

SSRN

February 2013 (Revised September 2013)
Case

Elasto Therm: The Next Step

By: Jim Sharpe and James Weber

Julia and Nate Burstein were living their dream running their own business and balancing the demands between their work and family obligations while creating a company that was responsive to their employees' and their customers' needs. The Bursteins had joined a large... View Details

Keywords: Entrepreneurial Management; Entrepreneurs; Pricing; Pricing Policies; Pricing Strategy; Pricing Structure; Sales Force Management; Acquisitions; Work/family Balance; Family-owned Business; Entrepreneurship; Growth and Development Strategy; Expansion; Work-Life Balance; Manufacturing Industry; Rubber Industry; United States

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25 May 2021
Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

lodging demand. "If other companies invest in building similar race-blind algorithms, that may even the playing field for users." The research results could also have broader implications for promoting racial equity at a wide range of... View Details

Keywords: by Lane Lambert; Technology; Accommodations

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

explore an issue or region, for example—we found that 23 percent of cases used in first-year MBA instruction had a female protagonist. That number shrank to 15 percent for second-year students. The numbers were similar for HBS Executive... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

10 Feb 2021
Research & Ideas

Has #MeToo Changed How Hollywood Hires?

writers with female writers with similar experience levels. When women are the decision makers Since production teams with female producers are doing most of that hiring of other women, the research points to how key it is for women to... View Details

Keywords: by Rachel Layne; Media & Broadcasting

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

01 Mar 2021
Research & Ideas

How Systemic Racism Can Threaten National Security

detailed their findings in the working paper “Discrimination, Disenfranchisement, and African American WWII Military Enlistment,” released in January. The researchers found similar patterns among Japanese Americans. In March 1942, the US... View Details

Keywords: by Rachel Layne

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