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  • 23 Jul 2013
  • First Look

First Look: July 23

http://www.benedelman.org/publications/request/?doc=913061 Purchase this case: http://hbr.org/search/913061-PDF-ENG Harvard Business School Case 813-164 Grupo RBS (A) No description available. Purchase this case: http://hbr.org/search/813164-PDF-ENG Harvard Business... View Details
Keywords: Anna Secino
  • 14 May 2013
  • First Look

First Look: May 14

P/E industries, which have a negative valuation change in the year after the investment. 2006 New England Journal of Medicine Leading Clinicians and Clinicians Leading By: Bohmer, Richard M.J. Abstract—More effective models of care View Details
Keywords: Sean Silverthorne
  • Web

Courses by Faculty - Course Catalog

Organizations & Markets Fall 2025 Q1Q2 3.0 Arthur Brooks Leadership and Happiness General Management Spring 2025 Q3 1.5 Ryan Buell Managing Service Operations Technology & Operations Management Fall 2025 Q1Q2 3.0 Monique Burns Thompson... View Details
  • October 2018 (Revised April 2019)
  • Teaching Note

Kids & Company: Entering the U.S.

By: Boris Groysberg and Matthew G. Preble
Teaching Note for HBS No. 418-011. View Details
Keywords: Child Care; Childcare; Day Care; Daycare; Strategy; Growth Management; Business Strategy; Competitive Advantage; Expansion; Leadership; Product Marketing; Brands and Branding; Service Delivery; Service Operations; Product Design; Product Development; Selection and Staffing; Customer Focus and Relationships; United States; Canada
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  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

between customized and standardized approaches to care and challenges students to examine their preconceived notions of the social role of a health care delivery organization. Dr. Heidi Behforouz, PACT's director, must decide whether a... View Details
Keywords: Martha Lagace
  • June 2022
  • Case

Worten Portugal: Becoming a Digital Marketplace

By: Antonio Moreno, Pedro Amorim and Tonia Labruyere
With Amazon's entry into Portugal, Miguel Mota Freitas, CEO of Portuguese electronics chain Worten, is reflecting on their strategy of building a competitive marketplace. View Details
Keywords: Digital Transformation; Digital Strategy; Digital Platforms; Brands and Branding; E-commerce; Logistics; Service Delivery; Supply Chain; Competitive Strategy; Diversification; Consumer Products Industry; Electronics Industry; Retail Industry; Portugal; Spain
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  • 01 Dec 1996
  • News

Laurel without Hardy? A Lesson for Business

less, attractive. Hardware and software are complements. So are hot dogs and mustard, cars and car loans, cable television and TV Guide, the Internet and high-capacity digital phone lines, catalogues and overnight delivery View Details
  • 27 Jul 2020
  • Blog Post

HBS Summer Fellows Respond to COVID-19

requests for essential deliveries of food and medicine in their local community. We are on a mission is to efficiently allocate resources to at-risk and underserved communities with the power of technology. Laurens De Poorter (MBA 2020),... View Details
  • 01 Mar 2018
  • News

Case Study: On the Record

(MBA 1977) Yes, Gold Rush Vinyl should take risks and eliminate supply bottlenecks to speed delivery times. “Rush Vinyl” is two-thirds of the name, and speed is vital. Ever-volatile college radio playlists now track song plays daily. This... View Details
Keywords: April White
  • April 2009 (Revised May 2010)
  • Case

Partners In Health: HIV Care in Rwanda

By: Michael E. Porter, Scott S. Lee, Joseph Rhatigan and Jim Yong Kim
In 2005, Partners in Health (PIH) was invited by the Rwandan Ministry of Health to assume responsibility for the management of public health care in two rural districts in Eastern Rwanda and create an HIV treatment program at these sites. PIH successfully implemented a... View Details
Keywords: Developing Countries and Economies; Health Care and Treatment; Health Testing and Trials; Medical Specialties; Service Delivery; Nonprofit Organizations; Expansion; Health Industry; Rwanda
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  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

none waits 5. Order selection and prioritization some waits 6. Scheduling none accepts delivery 7. Fulfillment none pays 8. Billing none negotiates Returns and claims some complains Postsales service none View Details
Keywords: by Sarah Jane Johnston
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

private treatment that they and their families can afford. In poor countries, consumers are best advised to keep their own medical records since nothing approaching an electronic record-keeping system is available. As a result, enormous innovation in the View Details
Keywords: by John A. Quelch; Health
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

September 2007, that strategy was due for a major test. TiVo was a maker of digital video recorder (DVR) products and a distributor of DVR technology. Rogers believed that macro-trends in the home entertainment industry—the convergence of standard television with the... View Details
Keywords: Martha Lagace
  • 01 Dec 2020
  • News

A New Approach to Contact Tracing

Leaders Program, which he helped to develop. A Supplement to Manual Tracing See more from the online-only December Alumni Bulletin Impact section’s exploration of how the digital revolution has improved health care delivery and discovery.... View Details
Keywords: Jennifer Gillespie; Government
  • Article

What Do Nongovernmental Organizations Do?

By: Eric D. Werker and Faisal Z. Ahmand
Nongovernmental organizations are one group of players who are active in the efforts of international development and increasing the welfare of poor people in poor countries. Nongovernmental organizations are largely staffed by altruistic employees and volunteers... View Details
Keywords: Non-Governmental Organizations; Growth and Development; Welfare or Wellbeing; Poverty; Service Delivery; Crime and Corruption; Social Entrepreneurship; Decision Making; Resource Allocation; Product Development; Framework
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  • 01 Sep 2020
  • News

Good Odds

pounds of food that had been prepared for customers in the catering, hotel, travel, and restaurant industries got stuck in the supply chain when the world seized up. That’s when Philip Behn (MBA 2005), CEO of Imperfect Foods, jumped into recovery mode. An online... View Details
Keywords: Jen McFarland Flint; food industry; Food Manufacturing; Manufacturing
  • 30 Oct 2019
  • News

Creating Agents of Change

decades of their lives, from the time they're 3 until they're 24, with the intent to help them break the cycle of poverty. We operate in some of the most poverty-stricken areas, serving about a quarter of a million children in 10 countries. We'll provide them with... View Details
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

either." CareGroup, as an "integrated delivery group," gives patients and physicians within the network an ability to conduct a myriad of activities online. These tasks can range from refilling prescriptions to accessing personal MRI... View Details
Keywords: by Martha Lagace; Health
  • 19 Apr 2004
  • Research & Ideas

Ground-Floor Opportunities for Retail in India

the customer." Jain said competition in India includes delivery services that bring items as inexpensive as a Diet Coke to a customer's door in five minutes. "How do you work against that?"... View Details
Keywords: by Julia Hanna; Consumer Products; Retail
  • 01 Dec 2020
  • News

AI Enhances Diagnostic Care

exposure by distinguishing the thicker parts of a person’s body from the thinner areas that need less radiation. This limits exposure and thus, provides a safer and better service to patients,” Tantawy explains. “Also, in whole-body... View Details
Keywords: Jennifer Gillespie