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  • All HBS Web  (2,070)
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  • All HBS Web  (2,070)
    • People  (4)
    • News  (780)
    • Research  (1,022)
    • Events  (6)
    • Multimedia  (35)
  • Faculty Publications  (502)
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  • Web

Research - Global

Wenjie Ma and Jingshu Zhang June 2025 Teaching Material The Miccosukee Tribe and the Battle to Save the Everglades (B): The Art of Coalition Building By: Rosabeth M. Kanter and Jacob A. Small Curtis Osceola, Chief of Staff to the Chairman... View Details
  • 02 Mar 2007
  • What Do You Think?

What Is the Government’s Role in US Health Care?

while their managements shift their health insurance strategies, perhaps to provide only supplemental private coverage. A portion of the $280 billion in annual savings suggested above could be used for this purpose. He proposes that the... View Details
Keywords: by Jim Heskett; Health
  • January 2008 (Revised March 2008)
  • Case

Glass Egg Digital Media

Glass Egg is an outsource games development firm in Vietnam. They are able to offer brand-name publishers-Microsoft EA, Atari-significant cost savings in the development of art assets for their video games. However, the firm's management find themselves at a point at... View Details
Keywords: Games, Gaming, and Gambling; Growth and Development Strategy; Marketing Strategy; Demand and Consumers; Product Development; Organizational Structure; Entertainment and Recreation Industry
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Godes, David B. "Glass Egg Digital Media." Harvard Business School Case 508-066, January 2008. (Revised March 2008.)
  • December 2013
  • Article

Measuring the Value of Process Improvement Initiatives in a Preoperative Assessment Center using Time-driven Activity-based Costing

By: Katy E. French, Heidi W. Albright, John C. Frenzel, James R. Incalcaterra, Augustin C. Rubio, Jessica F. Jones and Thomas W. Feeley
Background: The value and impact of process improvement initiatives are difficult to quantify. We describe the use of time-driven activity-based costing(TDABC)in a clinical setting to quantify the value of process improvements in terms of cost, time and personnel... View Details
Keywords: Quality Improvement; Value Agenda; Time-Driven Activity-Based Costing; Accounting; Health; Measurement and Metrics; Value; Health Industry; North and Central America
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French, Katy E., Heidi W. Albright, John C. Frenzel, James R. Incalcaterra, Augustin C. Rubio, Jessica F. Jones, and Thomas W. Feeley. "Measuring the Value of Process Improvement Initiatives in a Preoperative Assessment Center using Time-driven Activity-based Costing." Healthcare: The Journal of Delivery Science and Innovation 1, nos. 3-4 (December 2013): 136–142.
  • 2018
  • Book

Varieties of Green Business: Industries, Nations and Time

By: Geoffrey Jones
Published at a time of ever-increasing warnings that the pace of climate change and other environmental changes risk making the Earth unsustainable within our own lifetimes, this book looks at the past of green business to identify lessons for the future. It provides... View Details
Keywords: Green Business; Sustainability; Business History; Eco-tourism; Organic Wine; Organic Food; Waste Management; Sustainable Finance; Ethics; Finance; History; Entrepreneurship; Accommodations Industry; Agriculture and Agribusiness Industry; Banking Industry; Energy Industry; Food and Beverage Industry; Green Technology Industry; Tourism Industry; Europe; Asia; Latin America; North and Central America; New Zealand
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Jones, Geoffrey. Varieties of Green Business: Industries, Nations and Time. Northamption, MA: Edward Elgar Publishing, 2018.
  • February 2023 (Revised March 2025)
  • Case

Graphic Packaging: Project Cowboy (A)

By: Benjamin C. Esty and E. Scott Mayfield
In July 2019, Graphic Packaging CEO Michael Doss was proposing a $600 million investment in a new machine to produce coated recycled board (CRB), a type of paper packaging used for consumer products (cups, cereal boxes, beverage boxes, etc.) that utilized recycled... View Details
Keywords: Capital Budgeting; Growth Management; Demand and Consumers; Duopoly and Oligopoly; Competitive Strategy; Competitive Advantage; Expansion; Value Creation; Supply and Industry; Pulp and Paper Industry; Manufacturing Industry; United States; North America
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Esty, Benjamin C., and E. Scott Mayfield. "Graphic Packaging: Project Cowboy (A)." Harvard Business School Case 223-009, February 2023. (Revised March 2025.)

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • August 2021
    • Case

    Livongo: Scaling a Purpose-Driven Organization in Healthcare

    By: Ranjay Gulati, Aseem Shukla and Reva Nohria
    When seasoned entrepreneur Glen Tullman founded the chronic health care startup Livongo in 2014, it was personal. His son lived with diabetes, and Tullman knew firsthand how taxing it could be to manage such an unrelenting disease. Livongo set out to empower people... View Details
    Keywords: Healthcare Industry; Scaling; Telehealth; Health Care and Treatment; Small Business; Internet and the Web; Customer Focus and Relationships; Growth and Development Strategy; Opportunities; Mergers and Acquisitions; Health Industry
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    Gulati, Ranjay, Aseem Shukla, and Reva Nohria. "Livongo: Scaling a Purpose-Driven Organization in Healthcare." Harvard Business School Case 422-017, August 2021.
    • 2012
    • Book

    Indispensable: When Leaders Really Matter

    By: Gautam Mukunda
    Will your next leader be insignificant—or indispensable? The importance of leadership and the impact of individual leaders has long been the subject of debate. Are they made by history, or do they make it? In Indispensable, Harvard Business School professor Gautam... View Details
    Keywords: Leadership; Decision Making; Outcome or Result; Power and Influence
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    Mukunda, Gautam. Indispensable: When Leaders Really Matter. Harvard Business Review Press, 2012.
    • 16 Nov 2021
    • HBS Case

    How a Company Made Employees So Miserable, They Killed Themselves

    have deeply downsized their staffs. “There’s a lot that happened in the situation that should sound alarm bells for others,” Montgomery says. “The cases point to risks that can arise when firms facing severe competitive threats adopt a single-minded focus. Framing... View Details
    Keywords: by Michael Blanding
    • 08 Aug 2022
    • HBS Case

    Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

    complete with a plot that featured band member Jin as a time-traveling hero trying to save his bandmates, each with their own alter-egos. The story allowed BTS to create interlinking music and videos as well as a weekly webcomic, a novel,... View Details
    Keywords: by Shalene Gupta; Media & Broadcasting; Music
    • 21 Nov 2022
    • Research & Ideas

    Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

    total spending increases, which makes them more likely to incur overdraft fees and drain their savings accounts, the researchers write. Consumers earning $25,000 to $45,000 a year use BNPL more on average than other groups—and 20 percent... View Details
    Keywords: by Rachel Layne; Retail; Financial Services; Technology
    • 12 Apr 2017
    • Research & Ideas

    Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

    tendency to save the worst for last was another factor: When a queue included both easy and difficult cases, the radiologists were more likely to avoid the first-in-first-out policy, presumably so they could get the shorter cases out of... View Details
    Keywords: by Carmen Nobel; Health
    • 22 Mar 2024
    • Research & Ideas

    Open Source Software: The $9 Trillion Resource Companies Take for Granted

    vulnerable, a realization that is slowly making its way into upper management as firms consider hiring employees to spend at least part of their time dedicated to OSS. “Boards have to be thinking and understanding that by using open source, they're View Details
    Keywords: by Rachel Layne; Computer; Information Technology; Technology
    • February 2023
    • Supplement

    Graphic Packaging: Project Cowboy (A) Courseware

    By: Benjamin C. Esty and Scott Mayfield
    In July 2019, Graphic Packaging CEO Michael Doss was proposing a $600 million investment in a new machine to produce coated recycled board (CRB), a type of paper packaging used for consumer products (cups, cereal boxes, beverage boxes, etc.) that utilized recycled... View Details
    Keywords: Capital Budgeting; Growth Management; Demand and Consumers; Duopoly and Oligopoly; Competitive Strategy; Competitive Advantage; Expansion; Value Creation; Supply and Industry; Pulp and Paper Industry; Manufacturing Industry; United States; North America
    Citation
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    Esty, Benjamin C., and Scott Mayfield. "Graphic Packaging: Project Cowboy (A) Courseware." Harvard Business School Spreadsheet Supplement 223-709, February 2023.
    • 01 Jun 2024
    • News

    In My Humble Opinion: Career Change

    percent of men. As she enters her second year at LinkedIn, Tanaka hopes to keep building the platform’s stature within the Japanese business community. She believes the transparency and learning opportunities it offers have the power to transform the labor market: “I... View Details
    Keywords: Michelle Cassidy; recruitment; demographics; Japan
    • 01 Dec 2023
    • News

    Turning Point: Where Credit Is Due

    hopes and dreams. Parents spend their life savings so that their children can have the highest level of education possible, so this touched everyone’s heart. The biggest surprise for me was yet to come: I learned that all this time I had... View Details
    Keywords: Executive, Legislative, and Other General Government Support; Government
    • 05 May 2022
    • Research & Ideas

    Why Companies Raise Their Prices: Because They Can

    many took advantage of economies of scale and other more efficient production processes. Yet, firms increasingly held on to the savings they gained from these reduced costs, rather than passing them on to customers in the form of lower... View Details
    Keywords: by Rachel Layne
    • Web

    2023 Reunion Presentations - Alumni

    enormous burden on society. Delaying the onset of AD by just 5 years can save nearly a trillion dollars in the next decade in the US alone. Despite growing knowledge, treatments for AD have been largely ineffective because changes in the... View Details
    • Web

    Faculty & Research - Global

    that should allow other researchers to use remote sensing for yield estimation and program evaluation. June 2025 Case TK Group: Expanding the Global Factory? By: Letian Zhang , Wenjie Ma and Jingshu Zhang June 2025 Teaching Material The Miccosukee Tribe and the Battle... View Details
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