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- Faculty Publications (239)
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- All HBS Web (937)
- Faculty Publications (239)
- 16 Nov 2010
- First Look
First Look: November 16, 2010
management and waste to energy, as well as the characteristics of the waste management industry. The intent of the (A) case is to have students perform operational analysis on the organic waste to energy process to evaluate whether a... View Details
Keywords: Sean Silverthorne
- 13 Apr 2010
- First Look
First Look: April 13
horizon, implying that growth is less risky than value at long horizons. Investors with access to bills and bonds exhibit similar behavior when value and growth tilts are computed relative to the total equity allocation of the portfolio.... View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
much media fanfare. Then, if the actual performance failed to met expectations, people wrote them off and shifted their attention to the next innovation. Examples include multimedia kiosks, voice recognition, artificial intelligence,... View Details
- 01 Oct 2002
- News
Sam Hayes
in a responsible manner relative to the public and their own shareholders. In my view, these are the most widespread allegations of wrongdoing on Wall Street since World War II. People got sloppy. People got greedy. Now we've got to... View Details
Keywords: Garry Emmons
- 22 Apr 2014
- First Look
First Look: April 22
Shawn A., Martin Kanz, and Leora Klapper Abstract—This paper uses a series of experiments with commercial bank loan officers to test the effect of performance incentives on risk assessment and lending decisions. We first show that while... View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
relatively high return (for the industry) to employees and investors. This “trifecta,” which occurs as a result of outstanding service design and delivery, can be found in only a few very special organizations such as Apollo Hospitals in... View Details
- 08 Sep 2015
- First Look
September 8, 2015
complaint data for insurance agents, we find that agents working exclusively for large branded firms are more likely to be the subject of justified sales complaints, relative to smaller independent experts, despite doing substantially... View Details
Keywords: Carmen Nobel
- 13 Mar 2018
- First Look
March 13, 2018
West: Origins, Evolution and Resilience The United States in Contemporary Perspectives: Evolving Forms, Strategy, and Performance By: Collis, David J., Bharat Anand, and J. Yo-Jud Cheng Abstract—In spite of surging interest in the... View Details
Keywords: Sean Silverthorne
- 14 Feb 2017
- First Look
First Look at New Research: February 14
performance improvements during the incentive period but are relatively short lived, while implicit incentives facilitate a longer persistence of the organizational behavior modification. Innovation Policies... View Details
Keywords: Sean Silverthorne
- 23 Feb 2010
- First Look
First Look: Feb. 23
of capital, causing them to shrink and possibly exit the market. The strategy was used by Sun Microsystems in the 1980s and Dell Computer in the 1990s. Download the paper: http://www.hbs.edu/research/pdf/10-063.pdf The Determinants of Individual View Details
Keywords: Martha Lagace
- Web
Departments | Employment
agility, and working towards strategic objectives. Managers work together to set strategy, priorities, and policies, determine resource allocation, manage performance and coach individual staff on their career goals, and measure results.... View Details
- 08 Mar 2016
- First Look
March 8, 2016
choices. Evaluating a natural experiment in which different results were shown to users who performed similar searches, they find that Google's prominent placement of its Flight Search service increased the clicks on paid advertising... View Details
Keywords: Sean Silverthorne
- 14 Oct 2014
- First Look
First Look: October 14
Harvard Business Review Putting Sales at the Center of Strategy By: Cespedes, Frank Abstract—Research indicates that relatively few firms execute their strategies effectively, and, on average, companies deliver just 50% to 60% of the... View Details
Keywords: Sean Silverthorne
- 10 Mar 2021
- Blog Post
COVID Killed the Traditional Workplace
together some of the time to feel connected and to generate new ideas and solutions. The question going forward is not whether remote work will continue, but rather, when does remote work make sense? Conceptually, it’s simple. Working from home works best for View Details
Keywords: All Industries
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
products to perform a particular job, and that it behooves companies to focus on the job rather than the product. For Project Beacon, which would become OnStar, that job was to provide peace of mind. While Huber knew next to nothing about... View Details
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
foreign financial institutions. "We also looked at some financial measures of performance ... By far the strongest influence turned out to be the influence of family involvement and the particular form that family involvement took.... View Details
Keywords: by Martha Lagace
- 01 Mar 2019
- News
Building a Movement
founded, the notion of social enterprise was still relatively new to the lexicon, and HBS was clearly one of the pioneering actors in this broader movement to advance the study and the practice of social enterprise and in inspiring other... View Details
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
fatalities. Second, mass shootings account for a small portion of all gun deaths but have an outsized influence relative to other homicides. Third, when looking at bills that were actually enacted into law, the impact of mass shootings... View Details
Keywords: Dina Gerdeman
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
antagonists in a tug-of-war. They tend to focus on regulating workers’ behavior, often putting a damper on commitment, innovation, and performance without realizing it. But freedom and control aren’t zero sum, argues the author. By giving... View Details
Keywords: Dina Gerdeman
- 15 Nov 2016
- First Look
November 15, 2016
entail a countercyclical fiscal policy. A simple debt rule that limits the maximum amount of debt is analyzed and compared to a simple deficit rule that limits the maximum amount of deficit per period. Whereas the deficit rule does not View Details
Keywords: Sean Silverthorne