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  • All HBS Web  (1,849)
    • People  (7)
    • News  (602)
    • Research  (912)
    • Multimedia  (7)
  • Faculty Publications  (348)
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  • 30 Apr 2001
  • Research & Ideas

New Paths to Success in Asia

"In the United States, we embrace new technology with a huge amount of enthusiasm," he observes. "We develop a lexicon, rush to invest large sums of money and energy, and a phenomenon is born! Then, after a year of... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

Harker, "it sometimes proves difficult to justify additional investment into an entity that is typically thought of as a cost center." An organization that cares about its customers also cares about its employees, and... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 25 Oct 2016
  • First Look

October 25, 2016

a company’s population health footprint. Examples, statistics, and visuals showcase emerging corporate involvement in public health and underscore the business opportunities available to companies that invest in health. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

separate track for social enterprise ventures, and in 2009 the contest opened to first-year students with the understanding that it shouldn't detract from coursework preparations. “If you look at the quality of ideas that have converted into View Details
Keywords: by Julia Hanna; Education
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

because they have never led anything. "He can't possibly mean our students," says Light. "Just go talk to them. They know what leadership is. In our classrooms we have plenty of students who have had real positions of... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

factors influence individual creativity, as well as the contextual factors that impact creativity such as teams and leadership. The book takes research findings out of the lab and provides examples of these findings put to use in real... View Details
Keywords: Dina Gerdeman
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

industry. But research at HBS and other places1 shows that within-industry differences in profitability and returns are typically much greater than across industries. Buffett knows this, investing in "bad" industries like... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

the various actors in the system are not designed around value, nor is competition reinforcing improvements in value. For example, let's take the prescription drug benefit, the big reform of today that everyone is talking about. This is not a View Details
Keywords: by Roger Thompson; Health
  • 11 Aug 2016
  • Cold Call Podcast

Why College Rankings Keep Deans Awake at Night

probably in some sense the most objective in that regard. The one thing that none of them rank well, which is something that parents care about enormously, is teaching. Teaching and education, inspiration, mentorship—not a single one of them has a View Details
Keywords: Re: William C. Kirby; Education
  • 29 Oct 2013
  • First Look

First Look: October 29

Getting to Yes by Roger Fisher, William Ury, and Bruce Patton and the hard-bargaining style of Herb Cohen's You Can Negotiate Anything. Now Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don't match View Details
Keywords: Sean Silverthorne
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

2017 Harvard Business Review The Real Reason Uber Is Giving Up in China By: Kirby, William C. Abstract—The article examines the role of the Chinese government in transport firm Uber's decision to sell its China operation to a rival... View Details
Keywords: Carmen Nobel
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

proliferation of accelerators, and continuation of VC investments have made it increasingly possible to start a business, and in some sectors entrepreneurs were able to attract funds without a real... View Details
Keywords: by Sean Silverthorne
  • 08 Mar 2016
  • Research & Ideas

Solving an Economic Mystery Surrounding Argentina and Chile

twentieth century, neither country would see such glory again. “Before 1914, [Argentina] was one of the most dynamic nations in the first global economy, attracting a record amount of foreign investment and massive inflows of immigrants,”... View Details
Keywords: by Sean Silverthorne
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

theory recommends substantial "tagging" or tailoring of taxes to personal characteristics (such as height) that are, on average, linked to wages. In the real world, this is seen as a terrible idea, except for some select traits, such as... View Details
Keywords: by Martha Lagace; Legal Services
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

"platform") around the rapidly expanding online video industry. Simultaneously, CEO Jeremy Allaire was completing a major funding round that would enable the company to make strategic investments in some or all of several... View Details
Keywords: Martha Lagace
  • 15 Mar 2016
  • First Look

March 15, 2016

approaches. And it is well understood that creating a new business and optimizing an already existing one are two fundamentally different management challenges. The real problem for leaders is doing both, simultaneously. How do you meet... View Details
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

about life-and-death due to a raging pandemic. Still, identity issues cut so deep that it can feel that way. Data suggests that this is not just in people’s heads. Real harm is being done, even if it is unintentional. Come together as a... View Details
Keywords: by Rachel Layne
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

Depot has studied deeply how to best deploy their assets in order to satisfy the customer in a way that allows for an excellent return on invested capital. They have also paid very close attention to what is likely their most profitable... View Details
Keywords: by Sean Silverthorne; Retail
  • 09 Aug 2013
  • Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

Is there a method to their madness, investing in what has been widely characterized as a dying business? Of course there are plausible explanations for their purchases that have nothing to do with economics. Their motives might include... View Details
Keywords: by Jim Aisner; Journalism & News; Publishing
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

purpose. They can also bring commercial benefits to sponsors of soft drinks, telecoms, athletic gear, and other products. But there are no gold, silver, or even bronze medals for the Olympics' host city and country. In fact, for them it's almost always a financial... View Details
Keywords: Re: Multiple Faculty; Sports
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