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- All HBS Web
(2,098)
- People (22)
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- Research (865)
- Events (24)
- Multimedia (17)
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- 14 Oct 2014
- First Look
First Look: October 14
disconnect between strategic goals and field implementation in sales. This article focuses on four areas where companies can improve links between strategy and sales. The article also outlines how selling activities materially affect core... View Details
Keywords: Sean Silverthorne
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
would call near the frontier of human experience. Ordinarily I'd say near the frontier of business experience, but creative collaboration is very much relevant to business and the field of innovation." Austin is writing a book—the... View Details
- 30 Jan 2018
- First Look
January 30, 2018
Sandino Abstract—Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered... View Details
Keywords: Sean Silverthorne
- 10 Dec 2012
- Research & Ideas
Why We Blab Our Intimate Secrets on Facebook
targeted advertising for the same reason: they didn't want anyone tracking their behavior. On the other hand, millions of people routinely share the most intimate details of their lives via various social media sites. With a series of View Details
Keywords: by Carmen Nobel
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
strength. Through a 10-day field experiment involving over 500 high-powered computer programmers, the researchers sought to determine just how employees would respond to working in environments somewhat... View Details
Keywords: by Michael Blanding
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
prior experience with case-method teaching. As we engage in the task of supporting their development in the classroom, there is no doubt in my mind that the work Chris did is still vital and will be for many years to come." Early... View Details
- 03 Sep 2013
- First Look
First Look: September 3
studying the impact of Craigslist, a website providing classified-advertising services, on local U.S. newspapers. We exploit temporal and geographical variation in Craigslist's entry to show that newspapers with greater reliance on classified-ad revenue View Details
Keywords: Sean Silverthorne
- 26 Feb 2007
- Research & Ideas
The Power of the Noncompete Clause
Marx—who holds six patents—spent ten years as an inventor and executive in the field of speech recognition. In this e-mail interview, he discusses the impact of noncompetes for inventors and those who would tie their hands. Martha Lagace:... View Details
Keywords: by Martha Lagace
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a View Details
Keywords: Re: Multiple Faculty
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
You have the moving parts of human beings delivering services interacting with human beings as customers. Culture is the guiding force; it's the difference between the positive experience you have when you interact with someone at... View Details
- 03 Aug 2010
- First Look
First Look: August 3
new organizations? We describe the kinds of answers that an institutional perspective provides to these questions; illustrate some of our arguments by drawing on a recent field of entrepreneurial endeavor; hedge funds; and discuss the... View Details
Keywords: Martha Lagace
- 23 Mar 2010
- First Look
First Look: March 23
Publication: Management Science (forthcoming) Abstract We examine whether the likelihood of entrepreneurial activity is related to the prior career experiences of an individual's co-workers, using a unique matched employer-employee panel... View Details
Keywords: Martha Lagace
- 05 Apr 2016
- First Look
April 5, 2016
“lean-in." We use a laboratory experiment to examine the effect of leaning-in. Despite men and women achieving similar and positive returns when they are forced to negotiate, we find that women avoid negotiations more often than men.... View Details
Keywords: Sean Silverthlorne
- 02 Apr 2013
- First Look
First Look: April 2
Publications 2006 Nature Reviews Beyond Magic Bullets: True Innovation in Health Care By: Narayan, Vaibhav A., Marco Mohwinckel, Gary Pisano, Michael Yang, and Husseini Manji Abstract—The molecular medicine revolution-based on advances in View Details
Keywords: Sean Silverthorne
- 08 Apr 2008
- First Look
First Look: April 8, 2008
today innovating in a complex intellectual property environment in fields where there is a high amount of cumulativeness. The case highlights the leverage that good strategic thinking can bring to influencing the outcome. Purchase this... View Details
Keywords: Martha Lagace
- 27 Sep 2011
- First Look
First Look: September 27
scrutinizing the behavior of customers, suppliers, and competitors to identify new ways of doing things; (4) Experimenting: constructing interactive experiences and provoking unorthodox responses to see what insights emerge; and (5)... View Details
Keywords: Sean Silverthorne
- 12 Nov 2024
- HBS Case
Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers
leverage their backgrounds to build their businesses and generate funding. “Harley’s business is one that really no one else would have started because it’s his past experience that created this. Tech startups are so concentrated in a... View Details
- 03 Jun 2008
- First Look
First Look: June 3, 2008
$60 million foundation operates through a range of networks, among funders and grantees, to achieve broad impact. Funder networks and foundations that work through a network approach are relatively uncommon in the philanthropic sector. Eric Heitz, EF's president, seeks... View Details
Keywords: Martha Lagace
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
point out in our book, the provider group doesn't create any value. Value is not created by breadth of services but excellence in particular medical conditions. Zero-sum competition was a natural evolution given the historical roots of the field. In some ways, the... View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
performance in organizations. Using a field experiment at a Japanese bank, we investigate the effects of valence (positive versus negative), type (direct versus indirect), and timing of feedback (one-shot... View Details
Keywords: Sean Silverthorne