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- Faculty Publications (159)
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- All HBS Web (1,077)
- Faculty Publications (159)
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
Retail Chain By: Deller, Carolyn, Susanna Gallani, and Tatiana Sandino Abstract—We analyze the effects of a field experiment introducing a values-based 360-degree assessment system at an Indian retailer. The director intended to encourage store managers, View Details
Keywords: Dina Gerdeman
- 01 Sep 2012
- News
What’s the Big Idea?
psychologist,” she says. “None of this is exotic, but it does require consistent attention. Provide resources, help, and clear goals. Offer opportunities to build camaraderie, give basic respect and recognition—simply support people and... View Details
- 05 Aug 2008
- First Look
First Look: August 5, 2008
virtuous cycles of exploitation and exploration by deliberately perturbing their own processes. We provide illustrations from Toyota and formulate testable hypotheses about the mechanisms of perturbation. Download the paper:... View Details
Keywords: Martha Lagace
- 29 Oct 2013
- First Look
First Look: October 29
Getting to Yes by Roger Fisher, William Ury, and Bruce Patton and the hard-bargaining style of Herb Cohen's You Can Negotiate Anything. Now Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don't match... View Details
Keywords: Sean Silverthorne
- 05 Sep 2017
- News
Living the Quantitative Life
for example, I track how much I floss. And in many ways that's just as a way to encourage myself to floss more. I just often forget. For the fitness ones, I actually have a point system. And the points literally mean nothing. I share them with nobody. And in fact, even... View Details
- 01 Feb 2001
- News
Drilling Down
resources on earth? "The difficult margins we've had to deal with over the past fifteen years have made us put aside the cowboy hats and boots and adopt more of a green eyeshade approach to running the business," observes Bradley Fischer.... View Details
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
and incentives—whether organizations promoted and rewarded employees based on performance and tried to keep the best performers from quitting. To collect the data, the researchers hired teams of MBA students who could interview managers... View Details
Keywords: by Carmen Nobel
- 03 Dec 2020
- Blog Post
The HBS Show Must Go On
HBS Got Talent, HBS Improv and Beyond Dance. For me, the arts provide a well-needed mental break from the stress of the world, a reset in between networking events and case readings, and a chance to geek out over Broadway and make... View Details
- 21 Apr 2015
- First Look
First Look: April 21
for being a competitive aggressor, small brands are rewarded when they compete aggressively. Our findings illuminate how small brands can benefit from the presence of a large competitor and provide a process... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 03 Sep 2013
- First Look
First Look: September 3
their authentic selves, and the organization respected and leveraged their talents and provided a sense of connectedness. Eight best organizational practices for instilling such a culture emerged from their interviews: 1. Measure... View Details
Keywords: Sean Silverthorne
- 01 Sep 2011
- News
Water for Life
sustainability. Jaime Augusto Zobel de Ayala, chairman and CEO of the Ayala Corporation and vice chairman of Manila Water, is an architect of the water company’s successful triple-bottom-line approach to providing millions with a basic... View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
guidance on the design of optimal call patterns in route sales. Our analyses reveal that the long-term persistence effect of detailing is more pronounced for specialist physicians, whereas the contemporaneous marginal effect is higher for... View Details
Keywords: Sean Silverthorne
- 11 Jun 2012
- Research & Ideas
When Business Competition Harms Society
estimated at over $2,200/year by Edmunds.com, with gross margins on such repairs typically at 50 percent." Hence, testing facilities have ample incentive to exhibit leniency, meaning, they manipulate the testing equipment or find... View Details
- 15 Nov 2011
- First Look
First Look: November 15
with whom we can examine our beliefs and share our lives. For the past thirty-five years, Bill George and Doug Baker have found the answer in True North Groups—small groups that gather regularly to explore members' greatest challenges. These groups View Details
Keywords: Sean Silverthorne
- 09 Jul 2024
- Research & Ideas
Are Management Consulting Firms Failing to Manage Themselves?
of systemic issues that have gradually worsened since the 2007-2008 financial crisis. At the heart of the problem lies the consulting firms’ aggressive pursuit of growth as their primary objective, which has fundamentally reshaped their scale and has challenged their... View Details
- 19 Aug 2008
- First Look
First Look: August 19, 2008
factors investigated were found to be significant for at least one segment, only consumer price index, personal savings rate, and real gross domestic product were strongly significant. To explore further the dynamics of the segments and to View Details
Keywords: Sean Silverthorne
- 20 Jul 2010
- First Look
First Look: July 20
concerned about water reliability and the need for additional infrastructure to provide long-term water security to the region. If convinced that the water problem would be resolved, then Woolf should move quickly to purchase more land,... View Details
Keywords: Martha Lagace
- 19 Jun 2007
- First Look
First Look: June 19, 2007
and self-improvement. Additionally, we show that future lock-in can arise without changing the structure of a should-choice, but just changing people's temporal focus. Finally, we provide evidence that the should self operates at a higher... View Details
Keywords: Martha Lagace
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides basically anonymous, production line diagnosis and treatment... View Details
Keywords: by James Heskett
- 01 Oct 2001
- News
Helping Hands for HBS
Similarly, Keck assures them that, whatever its scope or extent, volunteership is invaluable: "Contributing in small ways —talking to someone who may be applying to the School, for example, or providing a student with a summer internship... View Details