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  • All HBS Web  (2,996)
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  • All HBS Web  (2,996)
    • People  (36)
    • News  (1,008)
    • Research  (1,038)
    • Events  (3)
    • Multimedia  (17)
  • Faculty Publications  (277)
← Page 41 of 2,996 Results →
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

line has an end and there is an identifiable person who occupies it,” says Buell. “They know they’re last and everyone around them knows it as well.” The anxiety we feel about being last can affect how consumers experience waiting for a... View Details
Keywords: by Michael Blanding; Retail; Service
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

customers, and with richer data, companies could learn even more. For example, companies that use cookies to collect browsing data could incorporate the type of device and search engine a person used to shop... View Details
Keywords: by Kristen Senz; Retail; Service
  • 2011
  • Book

Flying Without a Net: Turn Fear of Change into Fuel for Success

By: Thomas J. DeLong
Confronted by omnipresent threats of job loss and change, even the brightest among us are anxious. In response, we're hunkering down, blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable... View Details
Keywords: Leadership Style; Personal Development and Career; Problems and Challenges; Attitudes; Behavior
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DeLong, Thomas J. Flying Without a Net: Turn Fear of Change into Fuel for Success. Boston: Harvard Business Review Press, 2011.
  • 24 Jan 2023
  • Blog Post

Dispelling Myths About HBS Through My Summer Venture in Management Program Experience

importance of building a strong network and seizing opportunities to connect with and learn from others. Each one of my program peers – most of whom I aspire to be lifelong friends with – I believe, will go on to be leaders in their... View Details
  • 01 Dec 2023
  • News

Leadership Transition for External Relations

MESSAGE FROM ANGELA CRISPI AND DEAN SRIKANT DATAR To: HBS Faculty and Staff From: Angela Crispi and Srikant Datar Re: Leadership Transition – Janet Cahill, External Relations We write to let you know that Janet Cahill (AMP 189) has decided to step down from her... View Details
  • Profile

Davida Bynum

system in our classroom. Throughout the year, we learned about the science and technology of astronauts, robotic engineering, and mission control specialists which culminated into a final “mission” and week-long field trip at NASA’s Space... View Details
  • March 2025
  • Case

Stagwell: AI and the Future of Marketing

By: Suraj Srinivasan and Radhika Kak
In early 2025, Mark Penn, Founder, CEO and Chairman of Stagwell, a global marketing company with a network of over 70+ agencies that served over 4000 blue-chip customers across 40 countries, was looking at ways that marketers should navigate the disruption emanating... View Details
Keywords: Advertising; Innovation Strategy; Change Management; AI and Machine Learning; Digital Transformation; Technology Adoption; Marketing Strategy; Service Delivery; Creativity; Business Model; Advertising Industry; Technology Industry
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Srinivasan, Suraj, and Radhika Kak. "Stagwell: AI and the Future of Marketing." Harvard Business School Case 125-089, March 2025.
  • 28 Jul 2023
  • Blog Post

How I Landed My Manufacturing Internship at HBS

technical skills with the business skills I was acquiring at HBS. Towa Adegboyega (MBA 2024) Having learned about the Career and Professional Development Office (CPD) during the summer prior to the fall semester, I reached out Kristen... View Details
  • Profile

Tara Basu Trivedi

Why did you choose this path at this point in time? To get out of my comfort zone – to explore startup ideas, to meet people who don’t think like me, to learn about what goes into making a team and a product successful. I knew I’d never... View Details
  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

and seeing what sort of results and ads he’d get back. He wasn’t happy with what he saw . Some of the ads were completely unrelated to the search . In a normal company, the CEO, seeing a bad product, would call the person in charge of the... View Details
Keywords: by James Heskett
  • Web

Research Resources - Doctoral

operates the Behavioral Lab (BeLab) and subject pool. Research Computing Services (RCS) Research Computing Services (RCS) provides personalized research guidance for HBS doctoral students and faculty from a team of research analysts,... View Details
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

In randomized control trials all over the world, instead of giving access to a loan, a one-time cash grant was found to have transformative impacts on livelihoods and businesses six months, one year, five years, 10 years later. We learned... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • Web

Alumnae Circles - Alumni

It provides them with a strong support network and the opportunity to share, support, and inspire one another – personally and professionally – without competition or the need to impress. Members are asked to have an open mind and commit... View Details
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

HBS and recently wrote an article called Sales Managers Must Manage for Top Sales Magazine. “It’s all about the difference between learning to take care of yourself and learning to take care of others, from... View Details
Keywords: by Dina Gerdeman
  • 01 Mar 2011
  • First Look

First Look: March 1

look large and compelling. But it can have significant downsides. Leaders who prefer to zoom in tend to create policies and systems that depend too much on politics and favors. They can focus too closely on personal status and on turf... View Details
Keywords: Sean Silverthorne
  • 25 Apr 2007
  • Research & Ideas

Feeling Stuck? Getting Past Impasse

Most people at one time or another feel as if they are just spinning their wheels, unable to gain traction either in career or in life. This feeling of being stuck in one place, while troubling, is part of a necessary crisis leading to View Details
Keywords: by Martha Lagace
  • Web

Alumni Engagement | Social Enterprise | Harvard Business School

various stages of their personal and professional lives. We aspire to connect you with each other, share with you the latest faculty research and innovative ideas from the field, and bring you together to work on solutions for our world’s... View Details
  • April 2007
  • Case

Leadership Forum: Building Great Careers - Video

By: D. Quinn Mills and Carole Winkler
Leadership: Can I learn it, how do I do it, and how can I use it to advance my career? How is today's world different from the one our teachers entered years ago, and how does that affect me? The two videos on this DVD address these and other questions typically asked... View Details
Keywords: Personal Development and Career; Work-Life Balance; Leadership Development; Talent and Talent Management; Leadership Style; Knowledge Dissemination; Teaching; Executive Education; Decision Choices and Conditions; Management Style; Education Industry
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Mills, D. Quinn, and Carole Winkler. "Leadership Forum: Building Great Careers - Video." Harvard Business School Multimedia/Video Case 307-708, April 2007.
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

workplace interaction. Digging requires those belonging to power-dominant groups to open up and learn more about the perspectives of marginalized groups. On a personal level, that may mean considering how... View Details
Keywords: by Pamela Reynolds
  • Web

Finding Talent Opportunities

Hire Talent Finding Talent Opportunities Hire Talent Finding Talent Opportunities Post a Job Ready to recruit? Learn how to post internships and full-time jobs for students and alumni. Read More About Posting a Job Access Resumes Access... View Details
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