Filter Results:
(1,005)
Show Results For
- All HBS Web
(2,495)
- People (18)
- News (921)
- Research (1,005)
- Events (1)
- Multimedia (3)
- Faculty Publications (305)
Show Results For
- All HBS Web
(2,495)
- People (18)
- News (921)
- Research (1,005)
- Events (1)
- Multimedia (3)
- Faculty Publications (305)
Sort by
- 04 Aug 2009
- First Look
First Look: August 4
benefits are often indirect and not immediately felt. One benefit of increased labor is improved quality. The objective of this paper is to examine the effect of labor on profitability through its impact on quality. I examine both... View Details
Keywords: Martha Lagace
- 19 Apr 2016
- First Look
April 19, 2016
forthcoming Journal of Marketing Research Does 'Liking' Lead to Loving? The Impact of Joining a Brand’s Social Network on Marketing Outcomes By: John, Leslie K., Oliver Emrich, Sunil Gupta, and Michael I. Norton Abstract—Does “liking” a... View Details
Keywords: Sean Silverthorne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
Authors:Sharon Horsky, Steven C. Michael, and Alvin J. Silk Abstract The common perception appears to be that vertical integration of advertising services is more the exception than the rule in the U.S.... View Details
Keywords: Martha Lagace
- 10 Jan 2007
- HBS Case
The Challenge of Managing National Security
extent before, but its "product mix," unlike IBM's, changed in a single morning. Q: Turning to teaching, is there a case of yours that's a personal favorite? A: One of my favorites is the three-part Ryanair series. In Part A,... View Details
- 13 May 2014
- Op-Ed
The Alibaba Effect
transactions. A combination of Amazon and eBay, it holds an 80 percent share of the e-commerce market in the world's second largest economy. Its net income for 2013 was four times more than in 2012. Its products View Details
- 07 Mar 2017
- First Look
First Look at New Research, March 7
that researchers can potentially invoke to supplement other resources available to them. We propose a framework of antecedents for the use of professional social networks by academics. The framework captures researchers’ relevant personal... View Details
Keywords: Sean Silverthorne
- 13 Dec 2016
- First Look
December 13, 2016
Falabella stores, whether to develop personal banking services further, and whether to make substantial changes to the strategy or to exit the business. Purchase this case:... View Details
Keywords: Carmen Nobel
- 14 Aug 2012
- First Look
First Look: August 14
employees taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's strategy and... View Details
Keywords: Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
enabled retailers to do on a mass scale of millions of customers what shopkeepers did in their villages a century ago: offer a differentiated service to each shopper. Shopkeepers knew each one personally... View Details
- 21 Jan 2014
- First Look
First Look: January 21
providing an additional source of revenue, but reduces consumer demand for the service. We characterize equilibrium information provision, disclosure levels, and prices and show that competition with privacy... View Details
Keywords: Sean Silverthorne
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
computing, deep sensing, simulation, analytics and application services with the fabric of buildings and infrastructure. The hope is that a smarter building process results in... View Details
- 26 Jan 2016
- First Look
January 26, 2016
American Economic Review: Papers and Proceedings Beyond Beta-Delta: The Emerging Economics of Personal Plans By: Beshears, John, Katherine L. Milkman, and Joshua Schwartzstein... View Details
Keywords: Sean Silverthorne
- 05 Nov 2012
- Research & Ideas
What Wall Street Doesn’t Understand About International Trade
Cohen. The research team reasoned that firms would most likely export products and services to countries where they had strong informational ties—and that people with personal... View Details
Keywords: by Carmen Nobel
- 25 Aug 2008
- Research & Ideas
HBS Cases: Walking Away from a $3 Billion Deal
It's no secret that private equity firms have enjoyed massive profits in recent years. In Private Equity Finance, a course in the second-year MBA elective curriculum, students follow the life cycle of a deal in order to learn more about the complexities View Details
- 19 Apr 2011
- First Look
First Look: April 19
the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In What to Ask the View Details
Keywords: Sean Silverthorne
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
"leverage" that technology can provide, commenting that "who says that if I want to service my client I have to be at my desk in my office?" Tom Dolembo, who has "no choice but to be 24/7 View Details
- 16 Dec 2008
- First Look
First Look: December 16, 2008
growing user base. Cyworld was founded in 1999, and in 2003 it was acquired by SK Telecom, a leading mobile service provider in Korea. By 2007, Cyworld had 21 million users and... View Details
Keywords: Sean Silverthorne
- 16 Nov 2010
- First Look
First Look: November 16, 2010
had suggested—and if so, who should be charged how much and for what? Could YouTube charge users for downloading content, a model it was now beginning to test? Or would it be better for the online video giant to continue to pursue an... View Details
Keywords: Sean Silverthorne
- 08 Jul 2014
- First Look
First Look: July 8
way. Publisher's link: http://www.amacombooks.org/book.cfm?isbn=9780814434093 Forthcoming Journal of Public Economics No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery. By: Ashraf, Nava, Oriana Bandiera,... View Details
Keywords: Carmen Nobel
- 2000
- Chapter
Is a Career in Finance (and which one?) Right for You?
By: James Waldroop and Timothy Butler