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- Faculty Publications (249)
Show Results For
- All HBS Web (1,088)
- Faculty Publications (249)
- 23 Dec 2014
- First Look
First Look: December 23
following Boston Children's and Children's Hospital of Philadelphia (CHOP). Texas Children's had some of the highest volumes in the nation, seeing more than 20,000 congenital heart disease patients and performing over 800 cardiac... View Details
Keywords: Carmen Nobel
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
Management Journal Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions By: Ramarajan, Lakshmi, Nancy Rothbard, and Steffanie Wilk Abstract—Across... View Details
Keywords: Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And... View Details
Keywords: Sean Silverthorne
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
actually built by these firms? Many would argue that answers to these questions are irrelevant. As long as services are performed and products manufactured, they say, such organizational configurations are beneficial. They allow companies... View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
the public record—articles, speeches, and views from those with direct knowledge—that the CEO was concerned with developing a people-centric, high commitment culture. In effect, we searched for CEOs who were leading high commitment, high View Details
Keywords: by Martha Lagace
- 03 May 2004
- What Do You Think?
How Much Is Enough?
to an even higher expectation on the part of those obsessed with "scorekeeping," regardless of their performance. In their new book, Just Enough, Laura Nash and Howard Stevenson of Harvard Business School suggest a definition of... View Details
Keywords: by James Heskett
- 14 Mar 2017
- First Look
First Look at New Research, March 14
interest rates is driven by four state variables: the real interest rate, temporary and permanent components of expected inflation, the "nominal-real covariance" of inflation, and the real interest rate with the real economy. The last of... View Details
Keywords: Sean Silverthorne
- 28 Jun 2016
- First Look
June 28, 2016
businesses that scale undergo a graduation process in which they meet the varying expectations of multiple organizational resource providers. At the unit level, they convince established core units that the potential value from combining... View Details
Keywords: Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
tools can be applied. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50595 in press Proceedings of the National Academy of Sciences of the United States of America Cognitive Fatigue Influences Students' Performance on... View Details
Keywords: Sean Silverthorne
- 22 Apr 2015
- Op-Ed
Reforming Greece: Myths and Truths
require that the counterparts in the transaction expect each other to perform their responsibility even in the absence of legal enforcement. In summary, the recessionary measures that were taken in Greece... View Details
Keywords: by George Serafeim
- 01 Jun 2005
- News
Do You Speak Business?
At Dell Beijing, Andy Klump (MBA ’03) was excelling at his job — selling computer hardware and services solutions to multinationals — when the company’s 360-degree performance-review process underwent a change. As part of the new approach, Klump was View Details
Keywords: Garry Emmons
- 10 Apr 2007
- First Look
First Look: April 10, 2007
extraordinary performance and achieve its goal of growing to 20,000 financial advisors by 2017. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707497 Introduction to the RC Strategy Course Harvard... View Details
Keywords: Martha Lagace
- 04 Dec 2007
- First Look
First Look: December 4, 2007
and Consumer Expectations Authors:Feng Zhu and Marco Iansiti Abstract This paper seeks to answer three questions. First, which drives the success of a platform, installed base, platform quality or consumer expectations? Second, when does... View Details
Keywords: Martha Lagace
- 06 Mar 2012
- First Look
First Look: March 6
Racial Asymmetries, and Team Learning Environment: Effects on Performance Authors:Robin J. Ely, Irene Padavic, and David A. Thomas Publication:Organization Studies (forthcoming) Abstract This paper argues that learning in cross-race... View Details
Keywords: Sean Silverthorne
- 25 Apr 2018
- Blog Post
Policy, Practice, Leadership & Impact: Making a Difference with the HBS/HKS Joint Degree
social returns – ensuring strong financial performance that maintains their AAA-rating and a low cost of capital, but also fulfilling the World Bank Group’s mandate of poverty elimination. The IFC will truly put my joint degree education... View Details
Keywords: Nonprofit / Government
- 01 Apr 1998
- News
World Class Learning
reject." To avoid generating only "a grossly ethnocentric set of values," continues Salter, explorations of performance hypotheses require a diverse student body. "We also need to be alert to the fact that different cultures place... View Details
Keywords: Eileen K. McCluskey
- 14 Nov 2005
- Research & Ideas
How Can Start Ups Grow?
so, it can improve performance and grow faster than an organization that does not conform to industry norms. As one founder I interviewed put it, "Customers are used to doing things in a certain way [with established organizations],... View Details
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
experience. He shows how this is already happening. Eleven Days by Lea Carpenter (MBA 2003) (Knopf) Klout Matters: How to Engage Customers, Boost Your Digital Influence—and Raise Your Klout Score for Success by Gina Carr (MBA 1990) and Terry Brock (McGraw-Hill) View Details
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
this point before. But we want to review the key differences briefly from the perspective of the CEO because the implications are crucial: for how the job of the senior leader is defined, and for what successful performance in the job... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 04 Sep 2019
- News
Clicks and Mortar
selfies, where you can take a picture of yourself in Glossier pink and share that on social media. They might serve a small number people during a pop-up experience, but if those people send that message out on social media, the effect is an exponential multiplier.... View Details