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Show Results For
- All HBS Web
(1,136)
- People (2)
- News (143)
- Research (892)
- Events (4)
- Multimedia (15)
- Faculty Publications (537)
- 24 Sep 2014
- Op-Ed
Take a Trim Tab Approach to Climate Change
society, business leaders face a crucial opportunity today to change that perception (and that reality). Meanwhile, behind the scenes, many thoughtful leaders throw up their arms, thinking, understandably, that my company is just a drop... View Details
- 01 Dec 2003
- News
HIV/AIDS and Business
of the workshops is to develop training programs in the prevention of HIV/AIDS that can be scaled to the needs of the organization and deliver key curricular materials and models over the Internet. The challenge is to overcome the View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
"institutions have to fully understand and be able to implement superior customer service. "Each service interaction forms the basis of a consumer's perceptions of the overall quality of an organization," the authors continue. "How well a... View Details
- Profile
Juan Camargo
Camargo. "The younger audience doesn't have a notion of what an electric car should be, and they are open to new technologies." And even if the youth market isn't ready for high-end wheels, changing the perception of the... View Details
- 07 Nov 2006
- First Look
First Look: November 7, 2006
industrial lobbies in Germany (and the world), engaged in social politics, and harnessed the local artistic community to beautify their products and transform their advertising to combat the (then) widespread perception of the 'cheap and... View Details
Keywords: Sean Silverthorne
- April 2021 (Revised April 2021)
- Case
Project Restart: Deciding the Future of English Football
By: Nour Kteily and Deepak Malhotra
In March 2020, the English Premier League football (soccer) season was suspended partway through due to the COVID-19 pandemic. Two months later the season remained in limbo, with a looming deadline to decide whether to attempt to complete the season or curtail it—and... View Details
Keywords: COVID-19 Pandemic; Sports; Health Pandemics; Decision Making; Fairness; Values and Beliefs; Business and Stakeholder Relations; Motivation and Incentives; Outcome or Result; Perception; Negotiation; Sports Industry; United Kingdom
Kteily, Nour, and Deepak Malhotra. "Project Restart: Deciding the Future of English Football." Harvard Business School Case 921-050, April 2021. (Revised April 2021.)
- 2025
- Working Paper
Lessons from an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships
By: Julian De Freitas, Noah Castelo, Ahmet Kaan Uğuralp and Zeliha Oğuz-Uğuralp
As consumers increasingly interact with AI applications specialized for social relationships, what
is the nature and depth of these relationships among actual users, and can company actions
influence these dynamics? We find that active users of the US-based AI... View Details
De Freitas, Julian, Noah Castelo, Ahmet Kaan Uğuralp, and Zeliha Oğuz-Uğuralp. "Lessons from an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships." Harvard Business School Working Paper, No. 25-018, October 2024. (Revised May 2025.)
- 03 Nov 2020
- News
One Paramount Priority
us—but that our perceptions of the other side are tearing us apart, she writes in an election-day opinion column in the Boston Globe. An entrepreneur, author, and founder and chair of the consumer collaboration agency C Space, Hessan... View Details
Keywords: Government
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
these examples that can be applied to all fields. The NFL continues to be a source of insights for managers and organizations in all fields. Recently, for example, there is a perception among observers that the NFL is going younger with... View Details
- Web
Leading Race Work in Business Schools - Race, Gender & Equity
LGBTQ community opportunities in the cable, media, and entertainment industries. His research suggests that managers' perceptions of their subordinates are affected by the composition of the work group of which they are a part and by... View Details
- 31 Jan 2017
- Blog Post
My Misperceptions about HBS
here. I'll never forget the moment that my perceptions of HBS turned around: my interview day. I expected most of the people I met to be quite pretentious and arrogant—to be sizing up each others' chances of getting accepted. However, I... View Details
- 24 May 2017
- Working Paper Summaries
Reinventing the American Wine Industry: Marketing Strategies and the Construction of Wine Culture
- January 1982
- Article
A Negativity Bias in Interpersonal Evaluation
By: T. M. Amabile and A. H. Glazebrook
Two studies were conducted to demonstrate a bias toward negativity in evaluations of persons or their work in particular social circumstances. In Study 1, subjects evaluated materials written by peers. Those working under conditions that placed them in low status... View Details
Keywords: Social Psychology; Status and Position; Prejudice and Bias; Performance Evaluation; Situation or Environment; Perception; Attitudes
Amabile, T. M., and A. H. Glazebrook. "A Negativity Bias in Interpersonal Evaluation." Journal of Experimental Social Psychology 18 (January 1982): 1–22.
- July 2019
- Article
The Gravitational Pull of Expressing Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others
By: Jon M. Jachimowicz, Christopher To, Shira Agasi, Stéphane Côté and Adam D. Galinsky
Prior research attributes the positive effects of passion on professional success to intrapersonal characteristics. We propose that interpersonal processes are also critical because observers confer status on and support those who express passion. These interpersonal... View Details
Keywords: Passion; Admiration; Support; Emotions; Communication; Perception; Status and Position; Success; Situation or Environment; Competition
Jachimowicz, Jon M., Christopher To, Shira Agasi, Stéphane Côté, and Adam D. Galinsky. "The Gravitational Pull of Expressing Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others." Organizational Behavior and Human Decision Processes 153 (July 2019): 41–62.
- Web
Business of Ideas - Course Catalog
recent memory, future business leaders must understand how ideas shape individual and public perceptions of the world. This course will introduce students to the creation, monetization, and distribution of ideas, how individuals consume... View Details
- 01 Dec 2020
- News
Up Your Time Affluence
led to time savings and happiness. and reframe it If you’re bothered by work tasks that seem repetitive and meaningless, reframe them in the context of helping your colleagues and your organization achieve higher-level goals. And shift your View Details
- 19 Jun 2013
- Research & Ideas
Analyzing Institutions to Solve Big Problems
Weeding Out the Competition: How Alternatives Are Eliminated during Institutionalization looks at factors that make us take information for granted, even when the information isn't accurate. For example, the common perception is that the... View Details
Keywords: by Carmen Nobel & Anna Secino
- 19 Jun 2007
- First Look
First Look: June 19, 2007
and that this difference in construal partly underlies future lock-in. Download the paper: http://www.hbs.edu/research/pdf/07-038.pdf A Perceptions Framework for Categorizing Inventory Policies in Single-stage Inventory Systems... View Details
Keywords: Martha Lagace
- 15 Jun 2021
- News
Action Plan: Come as You Are
ROM’s 13 million objects, from a bust of Cleopatra VII to Chinese Yuan dynasty murals to Benjamin West’s The Death of General Wolfe. Art, he says, can nudge viewers toward perceptions that are invaluable to critical thinking. For example,... View Details