Organizational Behavior Modification - Publications - Faculty & Research

29 Aug 2022
Op-Ed

Income Inequality Is Rising. Are We Even Measuring It Correctly?

understand and address inequality around the world. Jon M. Jachimowicz is an assistant professor in the Organizational Behavior Unit at Harvard Business School. Kristin Blesch is a doctoral student at the... View Details

Keywords: by Jon M. Jachimowicz, Kristin Blesch, and Oliver P. Hauser

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Faculty - Race, Gender & Equity

at Harvard Business School. She is a respected authority on branding and brand management, customer... Julie Battilana Joseph C. Wilson Professor of Business Administration Julie Battilana is the Joseph C. Wilson Professor of Business Administration in the View Details

02 Apr 2021
Research & Ideas

Salary Negotiations: A Catch-22 for Women

organizational level to keep assertiveness from leading to this backlash." “Something needs to be done at the organizational level to keep assertiveness from leading to this backlash in the first place,” he... View Details

Keywords: by Kristen Senz

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Seminars & Conferences - Faculty & Research

Organizational Behavior Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students More Local Events Local Community Events Harvard Wyss institute- upcoming events Berkman Center... View Details

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Tsedal Neeley | About

Tsedal Neeley Senior Associate Dean for Faculty Development and Research Unit Organizational Behavior Contact Phone Bio Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration, Senior... View Details

25 Apr 2017
First Look

First Look at New Research, April 25

as a separate marketplace, because each has its own legal requirements, cultural traditions, and business methods, and most have their own currencies. The dramatic changes in strategic thinking and organizational relationships have made... View Details

Keywords: Sean Silverthorne

01 Jun 1999
News

Allison Hughes

Roberto Mignone (MBA '96). She also received first-year honors, was chosen by HBS professor Linda Hill to lead the exam review on Leadership and Organizational Behavior for the September cohort, and was... View Details

Keywords: Charlie Hogg

21 Feb 2023
Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

notice and take action, according to the research, published September in Organizational Behavior and Human Decision Processes. The study could provide an incentive of its own for businesses looking to... View Details

Keywords: by Scott Van Voorhis

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RGE Report - Race, Gender & Equity

for board leaders. [...] Read more 14 May 2025 Rewiring the Workplace: Behavioral Economics and the Future of Inclusive Organizations Addressing systemic inequality is a complex, multifaceted, and often behemoth task that we attempt to... View Details

25 Nov 2019
Research & Ideas

When Your Passion Works Against You

Passion: When and How Expressing Passion Elicits Status Conferral and Support from Others, was published in July 2019 in the journal Organizational Behavior and Human Decision Processes. “Passion, like a... View Details

Keywords: by Dina Gerdeman

March 2016 (Revised May 2018)
Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth

On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details

Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul

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14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

(@lramarajan98) is the Anna Spangler Nelson and Thomas C. Nelson Associate Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Prithwiraj Choudhury: Do you... View Details

Keywords: by Kristen Senz

11 Jan 2022
Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal Trust, was recently published in... View Details

Keywords: by Pamela Reynolds

2019
Book

Operations in an Omnichannel World

By: Santiago Gallino and Antonio Moreno

The world of retailing has changed dramatically in the past decade. Sales originating at online channels have been steadily increasing, and even for sales transacted at brick-and-mortar channels, a much larger fraction of sales is affected by online channels in... View Details

Keywords: Omnichannel; Omnichannel Retail; Retail; Operations; Management; Supply Chain Management; Business Model; Organizational Change and Adaptation

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18 Sep 2018
First Look

New Research and Ideas, September 18, 2018

under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details

Keywords: Dina Gerdeman

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Technology & Operations Management Awards & Honors - Faculty & Research

Edmondson : Winner of the Best Paper with Practical Implications Award from the Organizational Behavior Division of the Academy of Management for her paper with Melissa Valentine, "Team Scaffolds: How... View Details

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Faculty - Private Capital Project

Cambridge University. He served on the staff of the President’s Council of Economics Advisers in 1990-91. Laura Huang Associate Professor of Business Administration Laura Huang is an associate professor of business administration in the View Details

19 Jan 2024
News

The Values and Virtues of a Quick Fix

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details

20 Jan 2023
Blog Post

The Importance of Mentorship: A Conversation With Professor Ting Zhang

Ting Zhang is an Assistant Professor of Business Administration and Hellman Faculty Fellow in the Organizational Behavior Unit at Harvard Business School, where she teaches the Leadership and View Details

12 Oct 2011
First Look

First Look: October 12

2011) Abstract Organizational culture-the shared assumptions, values, and behaviors that determine "how we do things around here"-can be measured and shaped. In organizations with large numbers of... View Details