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  • All HBS Web  (1,573)
    • News  (254)
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    • Multimedia  (25)
  • Faculty Publications  (553)
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  • December 2003 (Revised May 2004)
  • Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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Paine, Lynn S. "Sears Auto Centers (A) (Abridged)." Harvard Business School Case 304-063, December 2003. (Revised May 2004.)
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

their portfolio of brands. Results show firms shifting display promotions away from smaller revenue brands toward larger ones following periods of poor financial performance. This indicates the behavior is determined by parties above... View Details
Keywords: Martha Lagace
  • September 2002
  • Teaching Note

Strategic Planning at NFTE

By: Allen S. Grossman and Daniel F. Curran
Teaching Note for (9-302-002). View Details
Keywords: Nonprofit Organizations; Growth Management; Management Practices and Processes; Corporate Entrepreneurship; Strategic Planning; Change; Organizational Design; Behavior; Decision Choices and Conditions; Partners and Partnerships
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Grossman, Allen S., and Daniel F. Curran. "Strategic Planning at NFTE." Harvard Business School Teaching Note 303-053, September 2002.
  • 06 Aug 2014
  • What Do You Think?

What Is Warren Bennis’s Legacy?

an old custom of some kind. Fritz, always gracious, laughed it off and made it a centerpiece of fun during the rest of the party while Warren basked in the notoriety of his deed. Bennis wrote prolifically and well. Much of the writing dealt with shortcomings he found... View Details
Keywords: by James Heskett; Education
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from... View Details
Keywords: by Manda Salls; Web Services; Technology
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

hypertension." Why Diabetes Is A Good Case But first, diabetes. Beaulieu chose diabetes as a context in which to spark discussion on organizational and financial systems for several reasons, she said. It is a very prevalent disease:... View Details
Keywords: by Martha Lagace; Health
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

perform. That is, AI could inadvertently serve to exacerbate the patient-volume problem, rather than relieve physician workloads and improve the patient experience. Health care is at a turning point: We need policies and organizational... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

cooperative, and there are deep disagreements about what is wrong and how to fix it. Provides an opportunity to analyze yields and productivity, as well as the organizational and personal challenges inherent in line-staff interaction.... View Details
Keywords: Martha Lagace
  • 15 Jan 2013
  • First Look

First Look: January 15

may explain different ways of organizing across organizations. This study contributes to understanding social entrepreneurship as a field of practice and it describes avenues for theorizing about the different organizational approaches... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

took root, DIS regained leadership in its market. "The process got things on the table quickly," Ludwig says. 3. Be Open And Inclusive Fundamental business innovations almost always require changing the worldview and the View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

Network Resources: Alliances, Affiliations, and Other Relational Assets Author:Ranjay Gulati Publication:Oxford University Press, 2007 Abstract Today's firms are increasingly embedded in networks of alliances and other ties that influence their View Details
Keywords: Martha Lagace
  • 07 Nov 2016
  • Research & Ideas

Corporate Tax Strategies Mirror Personal Returns of Top Execs

were tax-minded based on their personal actions before the 8.8 percent increase took effect. Pérez Cavazos and Silva used the Execucomp database and SEC Form 4 filings to examine the positions and behavior of the top five executives of... View Details
Keywords: by Roberta Holland
  • 01 Sep 2009
  • First Look

First Look: September 1

18, no. 3 (fall 2009): 817-844 Abstract This paper examines how organizational structure affects behavior and outcomes, studying the performance of different types of venture capital organizations. We find a... View Details
Keywords: Martha Lagace
  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

into asset prices. Position and Emotion: The Significance of Georg Simmel's Structural Theories for Leadership and Organizational Behavior Authors: Rosabeth Moss Kanter and Rakesh Khurana Publication: In The... View Details
Keywords: Martha Lagace
  • 05 Aug 2014
  • First Look

First Look: August 5

Research on Multiple Identities: Toward an Intrapersonal Network Approach By: Ramarajan, Lakshmi Abstract—Psychologists, sociologists, and philosophers have long recognized that people have multiple identities-based on attributes such as View Details
Keywords: Sean Silverthorne
  • 11 Feb 2014
  • First Look

First Look: February 11

http://people.hbs.edu/mluca/Papers%20on%20RIS/Land%20Reform.pdf August 2013 Psychological Science Evil Genius? How Dishonesty Can Lead to Greater Creativity By: Gino, F., and S. Wiltermuth Abstract—We propose that dishonest and creative View Details
Keywords: Sean Silverthorne
  • 20 Nov 2012
  • First Look

First Look: November 20

clients may be served by separate organizational units that are under common control and/or ownership. Second, a family of hybrid conflict polices has evolved that feature elements of the split account system long practiced in Japan,... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2014
  • First Look

First Look: December 23

thwart its Level II opponents. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/14-091_6caacd58-20c1-4257-9be5-204972ad4b4c.pdf December 2014 International Encyclopedia of the Social & Behavioral Sciences Negotiations:... View Details
Keywords: Carmen Nobel
  • February 2018
  • Article

Bank CEO Materialism: Risk Controls, Culture and Tail Risk

By: Robert Bushman, Robert Davidson, Aiyesha Dey and Abbie Smith
We investigate how the prevalence of materialistic bank CEOs has evolved over time and how risk management policies, non-CEO executives’ behavior, and tail risk vary with CEO materialism. We document that the proportion of banks run by materialistic CEOs increased... View Details
Keywords: Management; Personal Characteristics; Behavior; Risk Management; Organizational Culture; Banks and Banking; Banking Industry
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Bushman, Robert, Robert Davidson, Aiyesha Dey, and Abbie Smith. "Bank CEO Materialism: Risk Controls, Culture and Tail Risk." Journal of Accounting & Economics 65, no. 1 (February 2018): 191–220.
  • 14 Apr 2015
  • First Look

First Look: April 14

Additionally, labor quality and the structure of demand and a long tradition of work in organizational behavior suggests that the successful adoption of productivity enhancing managerial practices requires... View Details
Keywords: Sean Silverthorne
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