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  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

added, "Holacracy strikes me as a positive way to manage professionals, especially in flat organizations where job advancement is limited." Brooks Tanner commented, "Regardless of its level of success at Zappos, this View Details
Keywords: by James Heskett; Retail
  • Web

Questions for Evaluating Company Culture and Community - Alumni

itself. We thank the members of the African-American Student Union who were the most prominent contributors to this effort. Does your organization make demographic data publically available for all employees and by seniority? If your... View Details
  • 16 Nov 2015
  • News

Connecting with Indigenous Traditions

“Indigenous peoples’ relationship with fire was instrumental in their life,” Sprinkles explains. “It meant protection, a way to cook their food, and formed the orientation for their social organization. “People who attend the fires come... View Details
Keywords: Jill Radsken; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
  • 25 Mar 2016
  • News

Putting Faith in a Good Education

focus and confidence to start Edify. Funded largely on donations, the organization provides the funds to help build simple cement-block classrooms with a $10,000 loan and serve students such as 14-year-old Delphine, who lives in Ghana,... View Details
Keywords: Jill Radsken; Educational Support Services; Educational Services
  • June 2001
  • Case

Cerner Corporation (A)

By: D. Quinn Mills and Matt Salloway
The CEO thinks people are not working long enough hours. He sends a memo. This series describes the backlash. View Details
Keywords: Crisis Management; Management Style; Leadership Style; Nonverbal Communication; Employees; Organizational Culture; Health Industry
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  • 01 Apr 2002
  • News

"Rising to the Challenge" Program Addresses Post-9/11 Issues

participate in a panel discussion with seven leaders in the field of humanitarian relief and development was handed a packet of oral-rehydration salts. The January 15 panel, one of a series of presentations in the School's "Rising to the Challenge" program View Details
Keywords: War on Terror; Ronald Levy; Health, Social Assistance
  • 01 Aug 2012
  • What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

barrier is not new. It has been a concern for years because it often necessitates a change in leadership and form of organization, something many founders and their organizations are unwilling to undertake.... View Details
Keywords: by James Heskett; Manufacturing; Financial Services
  • Web

Isabella Mandis | MBA

SaaS, and data science. Formative experience at the intersection of technology and business: Motivated to foster diversity in the venture capital industry, I founded Girls Into VC—the first organization... View Details
  • 23 Feb 2004
  • Research & Ideas

It’s Back to Business-Basics for Nonprofits

nonprofits to focus on their organizations and strategies, not just the social value their organization creates. Even more importantly, nonprofits are beginning to look at ways to produce measurable proof... View Details
Keywords: by Manda Salls
  • November 1990 (Revised June 2004)
  • Case

McDonald's and the Environment

McDonald's decides to withdraw its polystyrene plastic packaging for sandwiches and hamburgers after years of defending itself against environmental critics. The decision occurs in the midst of a six-month Joint Task Force study, with the nonprofit Environmental... View Details
Keywords: Announcements; Change Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Retail Industry; Food and Beverage Industry; United States
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  • January 2004 (Revised August 2004)
  • Case

Major Steckleson at the National Training Center (A)

By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
Major Steckleson is facing his toughest challenge yet. As an experienced observer-controller at the U.S. Army's National Training Center, Steckleson is responsible for helping leaders of the 3rd Armored Cavalry Squadron learn from a deadly mistake in simulated combat... View Details
Keywords: Organizations; Learning; Training; Spoken Communication; Groups and Teams; United States
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  • 02 Feb 2017
  • News

Enabling Everyone in a Community to Contribute

how a life can be changed if you’re committed to doing it and seeing the person behind the form that we all present. “I’d say the endgame for what I do as CEO of the organization is to show the world that... View Details
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

relationships to sustain them. Transitions also are times when small differences in a new leader's actions can have disproportionate impacts on results. Everyone is straining to take the leader's measure and people are forming opinions... View Details
Keywords: by Martha Lagace
  • 01 Sep 2012
  • News

Results and Recognition

institutions that were formative in shaping who we are,” says Joe, and, second, “we want to support organizations that make a difference in the lives of others.” Given that HBS meets both criteria, the... View Details
Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations

    Theodore N. Vail

    Securing over $100 million in financing, Vail first set up a more unified operating structure for AT&T, the Bell companies and the so-called “Bell-Connected” independent firms, and then went on to form an affiliation with competitor... View Details
    Keywords: Communications
    • 30 Apr 2001
    • Research & Ideas

    Entering the Age of Alliances

    researched for this book reveal considerable diversity in the types of businesses and social sector organizations involved and in their forms of collaboration. Each of the alliances that we visit in the... View Details
    Keywords: by James Austin
    • 02 Jan 2013
    • What Do You Think?

    Should We Rethink the Promise of Teams?

    successful and unsuccessful experiences with teams. Improper uses of teams were cited. Phil Clark said that "Often teams are formed to 'look good' but truly are not teams Ownership of the outcome is directly related to the success of a... View Details
    Keywords: by James Heskett
    • 10 Oct 2005
    • Research & Ideas

    Homers: Secrets on the Factory Floor

    complicity between workers and management. Perhaps most surprising of all, Anteby argues, is that the practice may help some organizations be more effective. Homer making keeps teams together and skills sharp during idle times in the... View Details
    Keywords: by Sean Silverthorne; Manufacturing
    • 23 Jun 2003
    • Research & Ideas

    Psychology, Pathology, and the CEO

    horizontally. In his first months at the company, Haythornthwaite formed nine strategy teams comprising people from across the divisions, with each team focused on one of nine customer segments. When the company launched this initiative,... View Details
    Keywords: by Rosabeth Moss Kanter
    • 01 Feb 2000
    • News

    Short Takes

    New Alliances: Forming For-Profit and Nonprofit Partnerships Where once "corporate giving" meant writing an annual check to a favorite charity, more recently for-profit firms and nonprofit recipients have begun to join forces to better... View Details
    Keywords: Nancy O. Perry