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Show Results For
- All HBS Web
(977)
- People (1)
- News (213)
- Research (644)
- Events (6)
- Multimedia (1)
- Faculty Publications (270)
- 03 Sep 2013
- First Look
First Look: September 3
Government Efficiency, and Profitability Around the World By: Healy, Paul M., George Serafeim, Suraj Srinivasan, and Gwen Yu Abstract—We examine how cross-country differences in product, capital, and labor market competition, and government View Details
Keywords: Sean Silverthorne
- 01 Oct 1998
- News
A Community Investment
businesspeople must see each other as allies in the process of pursuing the common good. Have you observed ways in which social enterprise activity has positively affected company operations and employee morale? Behnke: Employees take... View Details
- 01 Dec 2015
- News
Leading Boston and Beyond
innovative IT department focused on using technology to increase citizen engagement and the efficiency of city services. Their flagship project, the Citizens Connect app (recently rebranded as BOS:311), sends residents’ issues into the... View Details
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
often inadequate for scaling. SG&A (selling, general, and administrative) costs then rise faster than revenues, and resource-constrained ventures are forced to raise a dilutive round of capital, operate in small niches, or go out of... View Details
Keywords: by Sean Silverthorne
- 09 Sep 2008
- First Look
First Look: September 9, 2008
responses by firms that receive poor ratings, especially those that face lower cost opportunities to improve and that operate in highly regulated industries. Our empirical analysis examines how nearly 600 firms in the United States... View Details
Keywords: Sean Silverthorne
- 13 Dec 2016
- First Look
December 13, 2016
impact on discriminatory behavior. Smart choices and transparent experimentation can create markets that are both more efficient and more inclusive. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51982 Selection and... View Details
Keywords: Carmen Nobel
- 01 Jun 2008
- News
Kash Rangan
what benefits did they get? And then the even bigger question beyond cost efficiency and effectiveness is, what impact did the organization have? Granted it is very complex to get all the way to that level, but even signposts along the... View Details
- 27 May 2009
- First Look
First Look: May 27, 2009
zip-code level, this suggests that unforced sales take place at approximately efficient prices, while forced-sales prices reflect time-varying illiquidity in neighborhood housing markets. At a more local level, however, we find that... View Details
Keywords: Martha Lagace
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
they seek advice from others. However, increasingly companies that operate in high-anxiety settings (like financial services, health care, and education) are deploying self-service technologies (SSTs), through which anxious customers... View Details
Keywords: Sean Silverthorne
- 02 Aug 2016
- First Look
August 2, 2016
instead for consumer attention. We model and characterize how households allocate their scarce attention in arguably the largest market for attention: the Internet. Our characterization of household attention allocation operates along... View Details
Keywords: Sean Silverthorne
- 28 Oct 2008
- First Look
First Look: October 28, 2008
instruments (including price-setting) to implement desired outcomes. Non-price instruments were very much at the core of MSP strategies. Download the paper: http://www.hbs.edu/research/pdf/09-061.pdf Platform Competition, Compatibility, and Social View Details
Keywords: Martha Lagace
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Customer Compatibility and Service Performance By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of individual customers and the capabilities of the View Details
Keywords: Sean Silverthorne
- 01 Jun 2010
- News
MBAs on a Mission
manage its operations for another three years. At that point, Murphy says, “I wasn’t sure if I wanted to keep being the guy on the ground in the developing world or get the credentials to become more involved in the big picture.” His... View Details
- 01 Jun 2017
- News
Alumni and Faculty Books for June 2017
must disrupt the way we think about social change. The author suggests how this can be done by sharing stories and case studies focused on innovative approaches to large-scale social change. Operating Model Canvas: Aligning View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
Internet more efficient at what those stores sell, what they sell may no longer needed by the customer! Those are the easier ones to see in decline. But there are some businesses that at first glance look to be OK but on close inspection... View Details
- 01 May 2007
- First Look
First Look: May 1, 2007
sharers but do not contribute files. Assuming that upload bandwidth is scarcer than download bandwidth and efficient allocation, we compute the expected bandwidth obtained by each peer. We show that (i) while the exact formula is complex,... View Details
Keywords: Sean Silverthorne
- 16 Jul 2013
- First Look
First Look: July 16
dynamic consumer segmentation, which operates independent of the homogenization effect, and can in fact be stronger when the homogenization effect is weaker. We also find that bundles are treated as separate products (distinct from... View Details
Keywords: Anna Secino
- 09 Dec 2014
- First Look
First Look: December 9
performance of hybrid organizations that pursue a social mission, and sustain their operations through commercial activities, by studying work integration social enterprises (WISEs). We argue that social imprinting and economic... View Details
Keywords: Sean Silverthorne
- 22 Jul 2014
- First Look
First Look: July 22
based on the costs of using efficient processes and contingent on achieving superior outcomes. The end result will be a more effective and more productive health care sector. The paper concludes with suggestions for accounting research... View Details
Keywords: Sean Silverthorne
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
in regions that have been hard hit by the pandemic. Fifty hospitals have added tele-ICU clinical and operational capacity to address the patient surge. “We have had COVID-19–catalyzed discussions with dozens of hospitals, hospital... View Details