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  • Web

Finance - Faculty & Research

financial institutions, markets, and instruments contribute to this process. Our approach to research is distinguished by its unique combination of theory, empirical analysis, mathematical modeling, and field observations at companies.... View Details
  • 25 Sep 2012
  • Working Paper Summaries

Colocation and Scientific Collaboration: Evidence from a Field Experiment

Keywords: by Kevin Boudreau, Ina Ganguli, Patrick Gaule, Eva Guinan & Karim Lakhani; Health
  • 15 Jul 2010
  • Working Paper Summaries

Trade Policy and Firm Boundaries

Keywords: by Laura Alfaro, Paola Conconi, Harald Fadinger & Andrew F. Newman
  • January 2020
  • Article

One of a Kind: The Strong and Complex Preference for Unique Treatment from Romantic Partners

By: Lalin Anik and Ryan Hauser
Individuals prefer romantic partners who universally treat others well (i.e., partners who exhibit trait-level generosity) and also prefer partners who treat them uniquely. Previous work supports both preferences, yet the literature has largely ignored what happens... View Details
Keywords: Relationships; Behavior; Satisfaction
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  • June 2020
  • Article

How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections

By: Maria Ibanez and Michael W. Toffel
Accuracy and consistency are critical for inspections to be an effective, fair, and useful tool for assessing risks, quality, and suppliers—and for making decisions based on those assessments. We examine how inspector schedules could introduce bias that erodes... View Details
Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Governing Rules, Regulations, and Reforms
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  • July 2014
  • Article

Diasporas and Outsourcing: Evidence from oDesk and India

By: Ejaz Ghani, William R. Kerr and Christopher Stanton
This study examines the role of the Indian diaspora in the outsourcing of work to India. Our data are taken from oDesk, the world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name... View Details
Keywords: Diaspora; Outsourcing; oDesk; Networks; Job Cuts and Outsourcing; Diasporas; Internet and the Web; Ethnicity; Service Industry; South Asia; India
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  • 2007
  • Book

America the Principled: 6 Opportunities for Becoming a Can-Do Nation Once Again

By: Rosabeth M. Kanter
This book draws on the author's multiple research projects and field observations to analyze problems facing the United States in recent years and to create an agenda for renewing American strengths through returning to core American principles—but in new ways suitable... View Details
Keywords: Values and Beliefs; Policy; Leadership; Civil Society or Community; Cooperation; United States
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  • Web

Preparing to Teach - Christensen Center for Teaching & Learning

Preparation Guidelines for Effective Observation of Case Instructors In-Class Assessment of Discussion-Based Teaching Questions for Class Discussions Teaching Quantitative Material Strategies and Tactics for Sensitive Topics View Details
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

Click to watch. David Fubini has never been a CEO of a major corporation, but during his 34-year career as a senior director at consulting firm McKinsey, he had ample opportunity to work closely with and observe CEOs and leaders of all... View Details
Keywords: by Michael Blanding
  • 10 Nov 2022
  • Research & Ideas

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

performers are more likely to choose female employers because they expected women to pay more equally. “We didn’t find any robust difference in behavior,” says Exley. “But, what we do observe is a robust difference in beliefs about how... View Details
Keywords: by Shalene Gupta
  • 18 Oct 2023
  • News

Spreading the Words

Shafiq Khan (MBA 1982) loves to solve problems. It’s what attracted him to the case study method at HBS and, after graduation, to consulting at Booz, Allen & Hamilton. Then, at United Airlines, Khan encountered another challenge: The company was spending one-sixth of... View Details
Keywords: April White
  • 01 Jan 2007
  • News

Jaime Augusto Zobel de Ayala, MBA 1987

presidency in 1995, Zobel, still in his mid-30s, became president and CEO. In 2006 he was appointed chairman, retaining the role of CEO while his brother Fernando became president and COO. "My father placed a lot of trust in us," observes... View Details
  • 01 Mar 2024
  • News

In Harmony

Barney. “It’s basically my career, crystallized,” he observes wryly. The trophies, and the magazine covers nearby, tell a very different story from Kim’s earlier, modest self-assessment. With offices in Beijing, Hong Kong, Shanghai, and... View Details
Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
  • Research Summary

The Role of Institutions in Overcoming Imperfect Monitoring in Relational Contracting (with Carmit Segal)

In a world in which firms can be hit by transitory adverse shocks it may be too costly for any single worker to verify the true state of the world. In this case, it may not be possible for firms to lower wages in response to adverse shocks and still have the workers... View Details
  • 2025
  • Working Paper

Bank Capital and the Growth of Private Credit

By: Sergey Chernenko, Robert Ialenti and David Scharfstein
We show that business development companies (BDCs), a significant source of private credit, are very well capitalized according to bank capital frameworks. These types of private credit funds have median risk-based capital ratios of about 36%, which is 26 percentage... View Details
Keywords: Financing and Loans; Capital; Credit; Financial Institutions
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  • Summer 2014
  • Article

Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals

By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
Keywords: Supply Chain; Health Care and Treatment; Failure; Business Processes; Health Industry
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  • 14 Feb 2018
  • HBS Seminar

Ruomeng Cui, Emory University

    Design-Based Confidence Sequences: A General Approach to Risk Mitigation in Online Experimentation.

    Randomized experiments have become the standard method for companies to evaluate the performance of new products or services. In addition to augmenting managers' decision-making, experimentation mitigates risk by limiting the proportion of customers exposed to... View Details

      Eliminating unintended bias in personalized policies using Bias Eliminating Adapted Trees (BEAT) - PNAS

      An inherent risk of algorithmic personalization is disproportionate targeting of individuals from certain groups (or demographic characteristics such as gender or race), even when the decision maker does not intend to discriminate based on those... View Details

      • Web

      Human Behavior & Decision-Making - Faculty & Research

      ambiguous, subjects expect punishers to be perceived positively by co-partisans, and punish at higher rates when punishing is observable to a co-partisan audience. Moreover, reputation can drive punishment in ambiguous situations even... View Details