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(841)
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Show Results For
- All HBS Web
(841)
- News (79)
- Research (640)
- Events (14)
- Multimedia (4)
- Faculty Publications (635)
- April 2012
- Article
Bouncing Out of the Banking System: An Empirical Analysis of Involuntary Bank Account Closures
By: Dennis Campbell, F. Asis Martinez-Jerez and Peter Tufano
Using a new database, we document the factors that relate to the extent of involuntary consumer bank account closure resulting from excessive overdraft activity. Consumers who have accounts involuntarily closed for overdraft activity may have limited or no access to... View Details
Keywords: Mathematical Methods; Customers; Social Issues; Outcome or Result; Budgets and Budgeting; Forecasting and Prediction; Competition; Banks and Banking; Policy; Personal Characteristics; Credit; Employment; United States
Campbell, Dennis, F. Asis Martinez-Jerez, and Peter Tufano. "Bouncing Out of the Banking System: An Empirical Analysis of Involuntary Bank Account Closures." Journal of Banking & Finance 36, no. 4 (April 2012): 1224–1235.
- July 2010
- Supplement
Marketing Analysis Toolkit: Pricing and Profitability Analysis (CW)
By: Thomas J. Steenburgh and Jill Avery
Pricing is one of the most difficult decisions marketers make and the one with the most direct and immediate impact on the firm's financial position. This toolkit will introduce the fundamental terminology and calculations associated with pricing and profitability... View Details
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
The marketing analysis toolkits are a suite of analytical tools that managers can use to inform decision-making in marketing. Each toolkit includes a technical note that outlines the analysis technique, provides examples of how it is used in marketing, and shows View Details
Keywords: by Sarah Jane Gilbert
- 2010
- Working Paper
The Unbundling of Advertising Agency Services: An Economic Analysis
By: Mohammad Arzaghi, Ernst R. Berndt, James C. Davis and Alvin J. Silk
We address a longstanding puzzle surrounding the unbundling of services occurring over several decades in the U.S. advertising agency industry: What accounts for the shift from bundling to unbundling of services and the slow pace of change? Using Evans and Salinger's... View Details
Keywords: Advertising; Change; Forecasting and Prediction; Cost; Price; Analytics and Data Science; Surveys; Marketing Strategy; Media; Service Operations; Agency Theory; Mathematical Methods; Advertising Industry; United States
Arzaghi, Mohammad, Ernst R. Berndt, James C. Davis, and Alvin J. Silk. "The Unbundling of Advertising Agency Services: An Economic Analysis." Harvard Business School Working Paper, No. 11-039, September 2010.
- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
engineering, technology and mathematics (STEM), and they have equivalent contributions in outcomes like granted patents and entrepreneurial firm starts. These contributions are increasing, up from 10%-15% just a couple of decades ago. And... View Details
Keywords: by Staff
- March 2012
- Article
The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras
By: Mary J. Benner and Mary Tripsas
New industries sparked by technological change are characterized by high technological, market, and competitive uncertainty. In this paper we explore how a firm's conceptualization of products in this context, reflected in its introduction of product features, is... View Details
Keywords: Technology; Transformation; Risk and Uncertainty; Competitive Strategy; Product; Values and Beliefs; Mathematical Methods; Power and Influence; Behavior; Experience and Expertise; Design; Market Entry and Exit; Employment Industry; Computer Industry
Benner, Mary J., and Mary Tripsas. "The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras." Strategic Management Journal 33, no. 3 (March 2012): 277–302.
- 08 Sep 2009
- Research & Ideas
The Height Tax, and Other New Ways to Think about Taxation
poor if not balanced with other changes to the system. Will the trend toward these taxes continue, or will dissatisfaction with income inequality force a reversal? On the research side, let me note three developments: First, powerful View Details
Keywords: by Martha Lagace
- 01 Sep 2006
- News
Light Years Ahead
my application aside and asked whether I’d like to get a doctorate instead,” recalls Light. After discussions during a visit to the campus, Light agreed to enter a new doctoral program in decision and control theory, a joint program between HBS and Harvard’s economics... View Details
- 05 Dec 2017
- Research & Ideas
What We've Learned from 101 Entrepreneurs in Emerging Markets
not just relying on the printed word—why can we not do research by referring to video, sound, and the like? There is so much mathematics devoted today to extraction of quantitative data from all sorts of data sources that a move in this... View Details
Keywords: by Sean Silverthorne
- 18 Oct 2006
- Research & Ideas
New at the Helm: A Talk with HBS Dean Light
application aside and asked whether I'd like to get a doctorate instead," recalls Light. After discussions during a visit to the campus, Light agreed to enter a new doctoral program in decision and control theory, a joint program between HBS and Harvard's... View Details
- 2012
- Working Paper
Issuer Quality and Corporate Bond Returns
By: Robin Greenwood and Samuel G. Hanson
We show that the credit quality of corporate debt issuers deteriorates during credit booms, and that this deterioration forecasts low excess returns to corporate bondholders. The key insight is that changes in the pricing of credit risk disproportionately affect the... View Details
Keywords: Price; Credit; Risk and Uncertainty; Investment Return; Forecasting and Prediction; Bonds; Market Design; Cost of Capital; Mathematical Methods; System Shocks
Greenwood, Robin, and Samuel G. Hanson. "Issuer Quality and Corporate Bond Returns." Harvard Business School Working Paper, No. 11-065, January 2011. (Revised September 2012, Internet Appendix Here.)
- September 2010 (Revised January 2012)
- Case
Emergia: Driving Profitability on Help Desk Contracts
Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
Martinez Jerez, F. Asis, and Lisa Brem. "Emergia: Driving Profitability on Help Desk Contracts." Harvard Business School Case 111-048, September 2010. (Revised January 2012.)
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
attention trying to figure out ways to fight this battle. Q: Could you summarize your results? A: First of all, let us make a caveat regarding our approach. Our methodology is formal economic modelling. What this means is that we construct a stylized View Details
- 09 Jul 2012
- Research & Ideas
The Unconscious Executive
application of very strict, mathematical rules, we hypothesize that conscious thought is beneficial. But when it comes to integrating a large amount of information, we think unconscious thought, which gives rougher estimates, is more... View Details
Keywords: by Martha Lagace
- 29 Nov 2004
- Research & Ideas
Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors
letter actually getting to his friend—there were six referrals. This idea has passed into popular culture and urban folklore as the six degrees of separation. That's where it lay until a decade ago when a few researchers out of the Santa Fe Institute formalized the... View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
increasing or decreasing, depending on the magnitude of a manager's career incentives. Altruistic Utility Functions for Joint Decisions Authors:David E. Bell and Ralph L. Keeney Publication:In The Mathematics of Preference, Choice and... View Details
Keywords: Martha Lagace
- July 2010
- Supplement
Marketing Analysis Toolkit: Customer Lifetime Value Analysis (CW)
By: Thomas J. Steenburgh and Jill Avery
Customers are increasingly being viewed as assets that bring value to the firm. Customer lifetime value is a metric which allows managers to understand the overall value of their customer base and relate it to three customer strategies firms employ: asset acquisition -... View Details
- 08 Mar 2013
- News
The Accidental Innovator
books: Foundation, by Isaac Asimov; Ender’s Game, by Orson Scott Card; and A Connecticut Yankee in King Arthur’s Court, by Mark Twain. In Foundation, actually a series of books, fast-forward into the future where a “psychohistorian,” who uses View Details
- 19 Mar 2015
- News
Walter Salmon Remembered
1967) You might say Walt saved my career. Much in ego-building demand, I accelerated out of the Harvard Economics PhD program, where I had loaded my brain with monetary policy, Keynes versus Friedman, mathematical macro-modeling and lots... View Details
- January 2000
- Supplement
Basic Statistics from the World Bank's World Development Report 1998/1999
By: Julio J. Rotemberg
Supplements National Income Accounting and The Origins of National Income Accounting. View Details