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  • All HBS Web  (17,652)
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  • November 1995
  • Background Note

Reengineering a Business Process

By: Richard L. Nolan and Thomas H. Davenport
Describes the six steps included in most reengineering initiatives: selecting the processes for reengineering; identifying change enablers; developing a business vision of process objectives; understanding and measuring existing processes; designing and prototyping the... View Details
Keywords: Goals and Objectives; Management Practices and Processes; Change Management; Measurement and Metrics
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Nolan, Richard L., and Thomas H. Davenport. "Reengineering a Business Process." Harvard Business School Background Note 396-054, November 1995.
  • July 1993 (Revised April 1999)
  • Case

ABB's Relays Business: Building and Managing a Global Matrix

By: Christopher A. Bartlett
Describes the development and management of the relays business area (BA) in ABB's global matrix organization. Focuses on three levels of management--corporate, BA, and operating company. Highlights the roles and responsibilities of individuals at each level as ABB... View Details
Keywords: Multinational Firms and Management; Business or Company Management; Business Strategy; Organizational Structure; Managerial Roles; Management Practices and Processes; Employees; Organizational Culture; Success; Manufacturing Industry
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Bartlett, Christopher A. "ABB's Relays Business: Building and Managing a Global Matrix." Harvard Business School Case 394-016, July 1993. (Revised April 1999.)
  • November 1998 (Revised July 1999)
  • Case

Merrill Lynch's Acquisition of Mercury Asset Management

By: Andre F. Perold, Imran Ahmed and Randolph B Altschuler
In the Spring of 1998, Merrill Lynch faced an array of challenges and opportunities related to its global asset management business. The firm had recently completed its $5.3 billion cash acquisition of U.K.-based Mercury Asset Management, a transaction that made it one... View Details
Keywords: Acquisition; Asset Management; Currency; Financial Strategy; Global Strategy; Brands and Branding; Distribution; Production; Organizational Change and Adaptation; Retirement; Japan; Europe; United Kingdom
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Perold, Andre F., Imran Ahmed, and Randolph B Altschuler. "Merrill Lynch's Acquisition of Mercury Asset Management." Harvard Business School Case 299-005, November 1998. (Revised July 1999.)
  • Web

Business for Social Impact | Social Enterprise | Harvard Business School

Since its inception, the Social Enterprise Initiative has explored the role of business in creating social value. Early efforts in the late 1990s included hosting a research conference on business leadership... View Details
  • October 1992 (Revised August 1994)
  • Case

Allied-Signal: Managing the Hazardous Waste Liability Risk

By: Richard H.K. Vietor and Edward Prewitt
Allied-Signal, Inc., one of the world's oldest chemical companies and today a diversified conglomerate, is liable for clean-up costs of old hazardous waste sites. These costs are substantial: reserves grew to nearly $500 million in 1991. Attempting to avoid further... View Details
Keywords: Wastes and Waste Processing; Environmental Sustainability; Programs; Cost Management; Policy; Government Legislation; Factories, Labs, and Plants; Governance Compliance; Legal Liability; Chemical Industry; United States; Europe
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Vietor, Richard H.K., and Edward Prewitt. "Allied-Signal: Managing the Hazardous Waste Liability Risk." Harvard Business School Case 793-044, October 1992. (Revised August 1994.)
  • 2018
  • Article

What Can Managers Privately Disclose to Investors?

By: Eugene F. Soltes
Regulators have long been aware that differential access to information can undermine the efficiency and fairness of financial markets. In an effort to place investors on equal footing, the Securities and Exchange Commission in 2000 created Regulation Fair Disclosure... View Details
Keywords: Disclosure Regulation; Information; Communication; Business and Shareholder Relations; Governing Rules, Regulations, and Reforms
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Soltes, Eugene F. "What Can Managers Privately Disclose to Investors?" Yale Journal on Regulation Bulletin 36 (2018): 148–169.
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

Wal-Mart's and Microsoft's dominance in modern business has been attributed to any number of factors, ranging from the vision and drive of their founders to the companies' aggressive competitive practices. But the performance of these two... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 05 Dec 2024
  • HBS Seminar

Amanda Sharkey, Mendoza College of Business

  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

Companies all over the world have striven for transparency in the workplace, literally tearing down walls in an effort to let managers and employees observe each other. Take, for example, one of the 14 key principles of The Toyota Way,... View Details
Keywords: by Carmen Nobel; Manufacturing
  • Web

Podcast - Business & Environment

advice. Climate Rising Host: Professor Mike Toffel, Faculty Chair, Business & Environment Initiative Guests: Jay Koh, Co-Founder and Managing Director of the Lightsmith Group For transcripts and other... View Details
  • 02 Mar 2018
  • News

Trump Management Style, Year 2: See Year 1

  • 02 Jul 2020
  • News

Entrepreneurial Management from Harvard ManageMentor

  • 10 Jan 2008
  • Sharpening Your Skills

Sharpening Your Skills: Operations Management

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: Can "lean" productions methods improve service industries? How can a... View Details
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

With COVID-19 cases growing worldwide, business leaders are scrambling to deal with a wide variety of problems, from slumping sales and stalling supply chains to keeping employees healthy and making sure they can continue working. We asked professors of Harvard... View Details
Keywords: by Dina Gerdeman
  • December 2004 (Revised August 2005)
  • Case

Managing a Public Image: Sophie Chen

By: Robin J. Ely and Ingrid Vargas
Sophie Chen, an Asian-American MBA student at Harvard Business School, describes a professional situation in which she was unable to mentor a junior person effectively because she disapproved of the way her Asian-American mentee conformed to an ethnic stereotype.... View Details
Keywords: Leadership; Perception; Relationships; Diversity
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Ely, Robin J., and Ingrid Vargas. "Managing a Public Image: Sophie Chen." Harvard Business School Case 405-052, December 2004. (Revised August 2005.)
  • 07 Jun 2022
  • News

Navigating Sales Management with Frank Cespedes

  • Web

Product Management - Course Catalog

at a technology company tasked with improving and growing a product. Through case studies, individual exercises, assigned readings, and conversations with product leaders, students will examine different View Details
  • 01 Jun 2022
  • What Do You Think?

Is Stakeholder Management Facing New Headwinds?

influence on the decision. That’s all well and good—until factors like cultural issues and employee power begin to creep into the picture. For example, the state has had power but only now seems to be exhibiting higher levels of interest in View Details
Keywords: by James Heskett
  • Article

Predictions, Prophets, and Restarting Your Business

By: Frank V. Cespedes
The first task of crisis management is a reasonably accurate view of the current situation and how it might evolve. There are many predictions about so-called “new normal” as a result of the semi-enforced social distancing necessitated by the coronavirus. But most are... View Details
Keywords: Health Pandemics; Crisis Management; Strategic Planning
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Cespedes, Frank V. "Predictions, Prophets, and Restarting Your Business." Harvard Business School Working Knowledge (May 4, 2020).
  • 02 Dec 2005
  • News

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