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  • January 1989
  • Background Note

Managing Information Technology: System Development

By: James I. Cash Jr. and Thomas H. Davenport
Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system... View Details
Keywords: Design; Information Technology; System
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Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: System Development." Harvard Business School Background Note 189-132, January 1989.
  • May 2005
  • Class Lecture

Strategic Agility: Managing Continuous Change

By: John R. Wells
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Wells, John R. "Strategic Agility: Managing Continuous Change." Harvard Business School Class Lecture 705-501, May 2005.
  • 2005
  • Class Lecture

Managing Markets, Segments, and Customers

By: Das Narayandas
Keywords: Markets; Segmentation; Customers
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Narayandas, Das. "Managing Markets, Segments, and Customers." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 9-826-6C.)
  • June 1989 (Revised January 1992)
  • Case

Ingersoll-Rand (A): Managing Multiple Channels--1985

By: V. Kasturi Rangan and E. Raymond Corey
James Clabough, marketing vice president at Ingersoll-Rand, has to decide on the distribution policy for a new product. The decision has marketing as well as organizational ramifications. View Details
Keywords: Decisions; Leadership Style; Marketing Channels; Product Launch; Distribution
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Rangan, V. Kasturi, and E. Raymond Corey. "Ingersoll-Rand (A): Managing Multiple Channels--1985." Harvard Business School Case 589-121, June 1989. (Revised January 1992.)
  • October 1986 (Revised September 1987)
  • Background Note

General Management in Diversified Firms

By: Joseph L. Badaracco Jr.
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Badaracco, Joseph L., Jr. "General Management in Diversified Firms." Harvard Business School Background Note 387-064, October 1986. (Revised September 1987.)
  • August 1985 (Revised September 1986)
  • Background Note

Role of the General Manager

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Pearson, Andrall E. "Role of the General Manager." Harvard Business School Background Note 386-041, August 1985. (Revised September 1986.)
  • February 1999 (Revised February 2001)
  • Case

CAMPFIRE Program, The: Wildlife Management in Zimbabwe

By: Robert E. Kennedy and Karen Beth Kaufman
Examines an innovative, village-based management program in Zimbabwe. While the program has been quite successful, executive director Steven Kasere is concerned about the future. The program has become quite controversial in the environmental community, and the U.S.... View Details
Keywords: Programs; Financing and Loans; Environmental Sustainability; Conflict and Resolution; United States; Zimbabwe
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Kennedy, Robert E., and Karen Beth Kaufman. "CAMPFIRE Program, The: Wildlife Management in Zimbabwe." Harvard Business School Case 799-085, February 1999. (Revised February 2001.)
  • May 2010
  • Supplement

Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy, Spreadsheet for Instructors (Brief Case)

By: Christopher A. Bartlett and Benjamin H. Barlow
Keywords: Organizational Behavior; International Business; Subsidiaries; Project Management; Multinational Corporations; Implementing Strategy; Leadership; Business Subsidiaries; Behavior; Multinational Firms and Management; Corporate Strategy; Organizations; Labor Unions; Organizational Culture; Product Development
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Bartlett, Christopher A., and Benjamin H. Barlow. "Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy, Spreadsheet for Instructors (Brief Case)." Harvard Business School Spreadsheet Supplement 104-202, May 2010.
  • 2003
  • Chapter

Managing Across Borders: New Organizational Responses

By: Christopher A. Bartlett and Sumantra Ghoshal
Keywords: Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Organizational Change and Adaptation
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Bartlett, Christopher A., and Sumantra Ghoshal. "Managing Across Borders: New Organizational Responses." Chap. 7 in Smart Globalization: Designing Global Strategies, Creating Global Networks, edited by Anil K. Gupta and Eleanor D. Westney. San Francisco: Jossey-Bass, 2003.
  • October 2005 (Revised June 2007)
  • Case

Volkswagen of America: Managing IT Priorities

Describes the efforts of Volkswagen of America, the U.S. subsidiary of Volkswagen AG, to arrive at a process for setting IT funding priorities so that they align with business priorities and the company's overall strategy. The process is carefully thought out and... View Details
Keywords: Strategic Planning; Business Subsidiaries; Resource Allocation; Information Technology; Alignment; Auto Industry; United States
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Austin, Robert D., Warren Ritchie, and Greggory Garret. "Volkswagen of America: Managing IT Priorities." Harvard Business School Case 606-003, October 2005. (Revised June 2007.)
  • March 1990 (Revised July 1991)
  • Case

Digital Equipment Corp.: Complex Order Management

By: Janice H. Hammond
Describes the proposed creation of a low end 3000 configuration workstation using Digital's competitive advantage of offering a la carte configuration capability and ability to build different options for customers. Disadvantages of this 3000 configuration workstation... View Details
Keywords: Customer Focus and Relationships; Cost; Management Practices and Processes; Distribution; Competitive Advantage
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Hammond, Janice H. "Digital Equipment Corp.: Complex Order Management." Harvard Business School Case 690-081, March 1990. (Revised July 1991.)
  • May–June 1973
  • Article

Plight of the EDP Manager

By: R. L. Nolan
Keywords: Management
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Nolan, R. L. "Plight of the EDP Manager." Harvard Business Review 51, no. 3 (May–June 1973).
  • 1982
  • Book

Managing the Data Resource Function

By: R. L. Nolan
Keywords: Management
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Nolan, R. L. Managing the Data Resource Function. 2nd ed. St. Paul, MN: West Publishing Company, 1982.
  • September–October 2024
  • Article

How AI Can Power Brand Management

By: Julian De Freitas and Elie Ofek
Marketers have begun experimenting with AI to improve their brand-management efforts. But unlike other marketing tasks, brand management involves more than just repeatedly executing one specialized function. Long considered the exclusive domain of creative talent, it... View Details
Keywords: Creativity; AI and Machine Learning; Brands and Branding; Product Positioning; Customer Focus and Relationships
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De Freitas, Julian, and Elie Ofek. "How AI Can Power Brand Management." Harvard Business Review 102, no. 5 (September–October 2024): 108–114.
  • March 2006
  • Module Note

Managing Innovation in an Uncertain World

By: Alan D. MacCormack
Describes the second module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome these challenges. The course... View Details
Keywords: Innovation and Management; Problems and Challenges; Business Processes; Perspective; Opportunities; Risk and Uncertainty; Managerial Roles; Product Design; Business Startups; Organizational Design
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MacCormack, Alan D. "Managing Innovation in an Uncertain World." Harvard Business School Module Note 606-103, March 2006.
  • April 2005 (Revised May 2005)
  • Case

Exel PLC--Supply Chain Management at Haus Mart

By: Zeynep Ton and Steven C. Wheelwright
Exel plc is a global third-party logistics provider, serving clients such as Home Depot, Dell, Unilever, and Marks & Spencer. Describes the range of activities Exel performs for its clients and the capabilities the company has developed. Exel traditionally focused on... View Details
Keywords: Job Cuts and Outsourcing; Supply Chain Management; Logistics
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Ton, Zeynep, and Steven C. Wheelwright. "Exel PLC--Supply Chain Management at Haus Mart." Harvard Business School Case 605-080, April 2005. (Revised May 2005.)
  • March 1980 (Revised May 1980)
  • Case

Management Succession and Board Membership

By: Richard G. Hamermesh
Keywords: Management Succession; Governing and Advisory Boards
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Hamermesh, Richard G. "Management Succession and Board Membership." Harvard Business School Case 380-132, March 1980. (Revised May 1980.)
  • December 1989
  • Article

Management Turnover and Financial Distress

By: S. C. Gilson
Keywords: Management; Finance
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Gilson, S. C. "Management Turnover and Financial Distress." Journal of Financial Economics 25 (December 1989): 241–262.
  • spring 1994
  • Article

Industrial Marketing: Managing New Requirements

By: Frank V. Cespedes
Keywords: Marketing; Management
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Cespedes, Frank V. "Industrial Marketing: Managing New Requirements." MIT Sloan Management Review 35, no. 3 (spring 1994): 45–60.
  • October 2005
  • Article

The Office of Strategy Management

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Management
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Kaplan, Robert S., and David P. Norton. "The Office of Strategy Management." Harvard Business Review 83, no. 10 (October 2005).
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