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Publications

Publications

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  • All HBS Web  (2,347)
    • People  (2)
    • News  (365)
    • Research  (1,746)
    • Events  (20)
    • Multimedia  (4)
  • Faculty Publications  (689)

Show Results For

  • All HBS Web  (2,347)
    • People  (2)
    • News  (365)
    • Research  (1,746)
    • Events  (20)
    • Multimedia  (4)
  • Faculty Publications  (689)
← Page 41 of 2,347 Results →
  • Program

Strategy for Health Care Delivery—Virtual

strategic and organizational challenges inherent in evolving your health care delivery approach. Details Align your organization around a value-based strategy Build a firm foundation for exploring and implementing strategy transformation... View Details
Keywords: Health Care; Health Care
  • 22 Apr 2010
  • Working Paper Summaries

Audit Quality and Auditor Reputation: Evidence from Japan

Keywords: by Douglas J. Skinner & Suraj Srinivasan
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

Financing Constraints, and Entrepreneurship Authors:William R. Kerr and Ramana Nanda Abstract We study how US branch-banking deregulations affected the entry and exit of firms in the non-financial sector using establishment-level data... View Details
Keywords: Martha Lagace
  • Web

Business, Government & the International Economy - Faculty & Research

assemble a large country-level panel dataset from 1960 to 2015, and exploit improvements in air, relative to sea, transportation to derive a time-varying instrument for economic integration. We find that economic integration with... View Details
  • 01 Nov 2021
  • What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

its value. But only 16 percent felt that “their firm’s culture is exactly what it should be.” In other words, they’re telling us that it’s an important way to improve firm value, but 76 percent of them haven’t done as much as they could... View Details
Keywords: by James Heskett
  • June 2024
  • Case

Building Innovation at VINCI

By: Dennis Campbell, Aluna Wang and Carlota Moniz
This case study explores how the VINCI Group, a French multinational operating in concessions, energy, and construction, bolstered awareness and adoption rates of new technologies within the organization. Through its separate innovation hub, Leonard, VINCI aimed to... View Details
Keywords: Business Model; Business Organization; Decisions; Business Earnings; Business Strategy; Competition; Energy; Corporate Entrepreneurship; Values and Beliefs; Global Range; Global Strategy; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Globalized Markets and Industries; Corporate Accountability; Collaborative Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Sharing; Organizational Culture; Technology Adoption; Innovation Leadership; Organizational Structure; Construction Industry; Energy Industry; Technology Industry; France; Europe
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Campbell, Dennis, Aluna Wang, and Carlota Moniz. "Building Innovation at VINCI." Harvard Business School Case 124-092, June 2024.
  • Web

Asia Pacific - Global

dinner discussion, Mr. Kalliarekos traced the origins and evolution of private equity in the US, explored the unique opportunities for PE firms across Asia, and discussed the critical importance of global managerial and operational... View Details
  • 10 Jan 2012
  • First Look

First Look: January 10

approaches to address the increasing demand from society for a deeper understanding of what causes even good people to cross ethical boundaries. Download the paper: http://www.hbs.edu/research/pdf/12-054.pdf Management Practices Across View Details
Keywords: Sean Silverthorne
  • March 1993 (Revised April 1995)
  • Case

Singapore

By: Forest L. Reinhardt and Edward Prewitt
Since winning independence in 1965, Singapore achieved some of the world's highest rates of economic growth. A large part of GDP and employment came from direct investment by multinational companies in low-cost assembly work, but in the 1990s Singapore's rising wage... View Details
Keywords: Transition; Decision Choices and Conditions; Development Economics; Economic Growth; Foreign Direct Investment; Multinational Firms and Management; Employment; Wages; Singapore
Citation
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Reinhardt, Forest L., and Edward Prewitt. "Singapore." Harvard Business School Case 793-096, March 1993. (Revised April 1995.)
  • Web

Behavioral Finance & Financial Stability

research here . More Info Large banks and small firm lending By: Victoria Ivashina & Vitaly Bord OCT 2021 The contraction in bank credit supply was a core propagation mechanism of the Great Financial Crisis... View Details
  • 11 Apr 2024
  • In Practice

Why Progress on Immigration Might Soften Labor Pains

heterogeneous: Large firms may be better able to either automate or offshore (or both). Small firms, instead, might be forced to shut down their production. It is thus possible that tighter immigration... View Details
Keywords: by Rachel Layne
  • 14 Mar 2011
  • Research & Ideas

Keeping Credit Flowing to Consumers in Need

families lost their homes, personal bankruptcies soared, and it seemed that every weekend one financial firm after another failed. There was substantial doubt about the ability of the financial system to return to any kind of... View Details
Keywords: by Sean Silverthorne; Financial Services; Construction; Real Estate
  • Web

Podcast - Business & Environment

Climate Rising In this episode in our adaptation series, Peter Hall, Managing Director at Resonance Impact Advisory, draws upon his experience in global engineering and professional services firms to share how consulting and advisory... View Details
  • 16 Apr 2001
  • Research & Ideas

Angels Face the Innovator’s Dilemma

Great Firms to Fail, Christensen said he believes exciting opportunities await those who come up with ideas for other forms of high-tech start-up financing. When mainstream venture companies become huge financial institutions, he... View Details
Keywords: by Martha Lagace; Financial Services
  • July 1996 (Revised July 2025)
  • Case

Innovative Opportunities to Manage Health Care Delivery: THG/Healthy Shop

By: Regina E. Herzlinger and D. Scott Lurding
The purpose of this case is: To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).

To discuss fundamental managerial decisions about their... View Details
Keywords: Managed Care; Capitation; Strategy
Citation
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Herzlinger, Regina E., and D. Scott Lurding. "Innovative Opportunities to Manage Health Care Delivery: THG/Healthy Shop." Harvard Business School Case 197-011, July 1996. (Revised July 2025.)
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

March–April 2017 Harvard Business Review Hiring an Entrepreneurial Leader: What to Look For By: Butler, Timothy Abstract—Aspiring to be innovative and agile, companies of all shapes and sizes want to recruit entrepreneurial managers. But most View Details
Keywords: Sean Silverthorne
  • 2023
  • Working Paper

Personalized Game Design for Improved User Retention and Monetization in Freemium Games

By: Eva Ascarza, Oded Netzer and Julian Runge
One of the most crucial aspects and significant levers that gaming companies possess in designing digital games is setting the level of difficulty, which essentially regulates the user’s ability to progress within the game. This aspect is particularly significant in... View Details
Keywords: Freemium; Retention/churn; Field Experiment; Field Experiments; Gaming; Gaming Industry; Mobile App; Mobile App Industry; Monetization; Monetization Strategy; Games, Gaming, and Gambling; Mobile and Wireless Technology; Customers; Retention; Product Design; Strategy
Citation
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Ascarza, Eva, Oded Netzer, and Julian Runge. "Personalized Game Design for Improved User Retention and Monetization in Freemium Games." Harvard Business School Working Paper, No. 21-062, November 2020. (Revised December 2023.)
  • 2016
  • Book

Revolutionizing Innovation: Users, Communities, and Open Innovation

By: Dietmar Harhoff and Karim R. Lakhani
The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process, which emphasize users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation... View Details
Keywords: Innovation and Management; Transformation; Collaborative Innovation and Invention
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Harhoff, Dietmar and Karim R. Lakhani, eds. Revolutionizing Innovation: Users, Communities, and Open Innovation. Cambridge, MA: MIT Press, 2016.
  • October 2016
  • Case

Turkasset: Bringing Customer-Centricity to Debt Collection

By: Dennis Campbell and Gamze Yucaoglu
In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
Citation
Educators
Related
Campbell, Dennis, and Gamze Yucaoglu. "Turkasset: Bringing Customer-Centricity to Debt Collection." Harvard Business School Case 117-023, October 2016.
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

http://www.hbs.edu/research/pdf/06-024.pdf   Cases & Course MaterialsNone   PublicationsChallenges in Managing Large Projects Editors:J. Ronald Fox and Donn B. Miller Publication:Defense Acquisition University Press, 2006 Abstract... View Details
Keywords: Sean Silverthorne
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