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  • All HBS Web  (2,656)
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  • 10 Sep 2012
  • HBS Case

HBS Cases: Branding Yoga

Women's Health and the Huffington Post. In 2008, after opening her own studio, Strala Yoga, the popular doctor and self-help author Deepak Chopra hired Stiles as his personal yoga instructor, a huge endorsement. Stiles created controversy... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 13 Sep 2021
  • Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

than in recent years, indicating that a shift is potentially already underway. “The added uncertainties and costs of tough tech development and commercial exploration require a different approach to testing the startup’s hypothesis, raising capital and building teams,”... View Details
Keywords: by Avery Forman
  • 03 May 2022
  • Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
  • 20 Jul 2021
  • Research & Ideas

Bankruptcy Spells Death for Too Many Businesses

says. Managers push for liquidation One reason for the trend? Senior creditors typically hire external managers to guide a company through Chapter 11. But instead of reorganizing, the manager often persuades the judge to approve a speedy... View Details
Keywords: by Rachel Layne
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

is at the heart of the shopping experience. Tranthi adds that she approves the hire of every sales associate at each of Thomas Pink's ten U.S. stores. "It is the most critical position in the company," she says. "They... View Details
Keywords: by Julia Hanna; Consumer Products
  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

and beliefs." Respondents raised several interesting questions. In referring to author Barbara Kellerman's typology of followers (isolates, bystanders, participants, activists, and diehards), Kim Allen questioned whether we hire for... View Details
Keywords: by Jim Heskett
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

made a series of upward and lateral moves that entailed a number of tough assignments across many functional areas. Beginning as the director of regional operations in New England, this manager had profit and loss responsibility for fifty underperforming stores. View Details
Keywords: by Linda Hill
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

perhaps more so than in any other industry, as the right answer to improve performance. Owners look to their team managers (coaches) to be game changers and bring back success to the organization, especially when the manager is hired in a... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

example, homeowners traditionally hire housekeepers, gardeners, and others to help with common household chores. TaskRabbit, the digital equivalent, lets you hire people, but do so over the web. Likewise,... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

outstanding service organizations, we have found that they invariably hire for attitude and train for skills. Are street smarts attitudes or skills? If street smarts are attitudes, should MBA program admissions offices look for them in... View Details
Keywords: by James Heskett
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

the time the employee was fired, the company's accounts were a mess; records had been kept poorly. Since then, the firm had hired a new accountant and updated all of the records. These records now clearly revealed that the employee's... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 17 Nov 2020
  • Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
Keywords: by Joseph B. Fuller
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

receive money conveniently. In order to use the service, the customer hands his money to the agent, plus a transfer fee (about 40 cents). Through a computerized process secured by multiple passwords and PINs, the agent transfers the payment to the customer's phone.... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 29 Sep 2021
  • Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

expose them to a lot of heat or cold. There's all these different environments,” Peterson says. “They want to figure out what breaks before it causes a delay down the road.” Recruit people who think differently. Entrepreneurs should hire... View Details
Keywords: by Rachel Layne
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

people who will be hired into other organizations based on their skills, successes, and advocacy of experimentation. How will their attitudes play in organizations where intuition is still honored and the poets can still speak louder than... View Details
Keywords: by James Heskett; Technology
  • 09 Dec 2002
  • Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

Loewenstein, and Moore Attachment. Auditors have strong business reasons to remain in clients' good graces and are thus highly motivated to approve their clients' accounts. Under the current system, auditors are hired and fired by the... View Details
Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

to let go of commanding by fear and trust they’ve hired competent people who aren’t slacking off. One caveat: While most workers thrive with a hands-off approach, Choudhury’s research suggests that junior workers who are new to a company... View Details
Keywords: by Dina Gerdeman
  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

services and consulting firms are increasingly substituting non-MBAs for MBAs. The numbers are small but growing. Before the crisis, a managing director at one large investment bank noted that his firm still hired 300 to 400 MBAs per year... View Details
Keywords: by Martha Lagace; Education
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

however, wider organizational changes are probably needed. “One way to make a difference is by increasing the amount of administrative support doctors receive, so they are relieved of those burdens,” Goh says. “It may seem costly to hire... View Details
Keywords: by Michael Blanding; Health
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

future hiring and M&A activity. When the Great Recession hit in late 2008, Honeywell, like all diversified manufacturers, experienced a drop off in new orders. Yet after six years of improving operating efficiency, there was little... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
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