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- Faculty Publications (287)
- 29 Mar 2016
- First Look
March 29, 2016
customers are most likely to defect? Our empirical analysis of 82,235 customers exploits the varying competitive dynamics in 644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect... View Details
Keywords: Sean Silverthorne
- 22 Sep 2009
- First Look
First Look: September 22
Working PapersMixed Source Authors:Ramon Casadesus-Masanell and Gastón Llanes Abstract We study competitive interaction between profit-maximizing firms that sell software and complementary goods or services. In addition to tactical View Details
Keywords: Martha Lagace
- 14 Oct 2008
- Research & Ideas
Should You Bring Advertising Expertise In-House?
U.S. advertisers large and small operated some form of in-house advertising unit in the 1990s, a trend apparently on the increase. In this decade, Procter & Gamble, Google, and Condé Nast Media Group all introduced internal... View Details
- 08 Jul 2014
- First Look
First Look: July 8
isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate from the incumbent following increased service quality (price) competition only when the... View Details
Keywords: Carmen Nobel
- 01 Oct 1999
- News
Finance Conference Explores Research Methodologies
strong contingent from HBS provided examples of the intensive use of field-based methods of inquiry. In a session on corporate restructuring, HBS professor Stuart C. Gilson discussed how financial analysts and the financial media... View Details
- 07 Oct 2008
- First Look
First Look: October 7, 2008
http://www.hbs.edu/research/pdf/09-043.pdf Media versus Special Interests Authors:Alexander Dyck, David Moss, and Luigi Zingales Abstract We argue that profit-maximizing media helps overcome the problem of... View Details
Keywords: Martha Lagace
- 01 Dec 2011
- News
Ticktock
Sleepyheads, Beware: An alarm clock that doesn’t mess around. Photo courtesy Nanda Home Related Links Watch Nanda explain Clocky See Tocky, the newest product Purchase the original Clocky case Purchase the "Life After Clocky" case In the spring of 2005, View Details
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
that a sizable decline in mortgage payments (up to 50%) induces a significant increase in car purchases (up to 35%). This effect is attenuated by voluntary deleveraging. Borrowers with lower incomes and housing wealth have significantly View Details
Keywords: Sean Silverthorne
- 31 Mar 2014
- Research & Ideas
Encouraging Niche Content in an Ad-Driven World
that could also make niche content more profitable, according to researchers Feng Zhu and Monic Sun. "Many media scholars think this revenue model is detrimental to society because it provides incentive for the content provider to... View Details
- 25 Aug 2015
- News
Sunset in the East?
coauthor of Can China Lead? Reaching the Limits of Power and Growth, to answer alumni questions about what this trend might portend. With property price slides precipitating previous financial crises in Japan and the United States, what... View Details
- 01 Jun 2017
- News
Case Study: Something New
affordable prices, a unique offering in the otherwise crowded wedding industry. But custom design creates ongoing operational challenges. As it grows, should Anomalie leverage its supply-chain advantages to create a line of off-the-rack styles, with the potential for... View Details
Keywords: April White
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
Quasi-Experiment By: Israeli, Ayelet Abstract—This paper investigates a manufacturer’s ability to influence compliance rates among its authorized online retailers by exploiting changes in the Minimum Advertised Price (MAP) policy and in... View Details
- 04 May 2009
- Research & Ideas
What’s Next for the Big Financial Brands
valuable brands list. The rival 2008 Interbrand ranking of the top 100 global brands included 13 financial services brands. Citi appeared on both lists. Today, with its brand reputation seriously damaged, Citi's stock price is in the... View Details
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
Summing Up The exportation of jobs "will create bigger markets and opportunities to sell goods and services from the developed economies," says reader Suman Das. "This is indeed very troubling, as the classic answer of 'retrain those who lost jobs for... View Details
Keywords: by James Heskett
- 03 Nov 2015
- First Look
November 3, 2015
long-term nonfinancial performance. We use a novel dataset compiled by the Carbon Disclosure Project (CDP) and find that firms setting more difficult targets complete a higher percentage of such targets. We also find that this effect is... View Details
Keywords: Sean Silverthorne
- 28 Oct 2014
- First Look
First Look: October 28
deals on their smartphones. This case examines how brick-and-mortar stores battle showrooming through changes in product assortment, the development of apps, loyalty programs, and changes in pricing policy. The case asks whether Best Buy... View Details
Keywords: Carmen Nobel
- 01 Sep 2014
- News
Ask the Expert: Byte-Testing Bitcoin
at around $450 for months). I don’t expect volatility to go away anytime soon, as it is still highly speculative, highly concentrated and doesn’t have enough liquidity yet. Most people think gold and silver have always been extremely stable; but looking back between... View Details
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
Geradin Abstract—Many of the largest and most successful businesses today rely on providing services at no charge to at least a portion of their users. For consumers, it is easy to celebrate free service. At least in the short term, free services are often high... View Details
Keywords: Dina Gerdeman
- 02 Feb 2010
- First Look
First Look: Feb. 2
confirm our results that states with commodities that had higher price increases had lower risk premia. Download the paper: http://www.hbs.edu/research/pdf/10-027.pdf Elections and Discretionary Accruals:... View Details
Keywords: Martha Lagace
- 13 May 2014
- First Look
First Look: May 13
during the interview process. Research shows that companies with more women on their boards have higher return on sales, higher return on invested capital, and higher return on... View Details
Keywords: Sean Silverthorne