Health Services - Publications - Faculty & Research

04 Apr 2024
News

The Making of a Medical Milestone

trial in ALS as well. We recently spoke with Dr. Gros, Eledon’s founder and CEO, about tegoprubart’s potential to revolutionize transplant medicine, why he left medicine to become a serial health care entrepreneur, and what drives his... View Details

Keywords: Margie Kelley

31 Mar 2009
First Look

First Look: March 31, 2009

PublicationsInnovator's Prescription: A Disruptive Solution for Health Care Authors:Clayton M. Christensen, Jerome H. Grossman M.D., and Jason Hwang M.D. Publication:McGraw-Hill, 2009 Abstract A groundbreaking prescription for View Details

Keywords: Martha Lagace

22 Aug 2012
Working Paper Summaries

Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program

Keywords: by Anita L. Tucker & Sara J. Singer.; Health

01 Mar 2024
News

On the Radar

cutting-edge technologies to also build the most advanced security capabilities for biology.” The coronavirus presented a “crucible moment,” he acknowledges. Concentric launched in 2020 with a COVID-19 testing service for schools and... View Details

Keywords: Janine White; Justice, Public Order, and Safety Activities; Government

30 Jan 2018
First Look

January 30, 2018

Sandino Abstract—Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of... View Details

Keywords: Sean Silverthorne

2018
Working Paper

Sustainability and Green Business in Latin America During Globalization Waves

By: Geoffrey Jones

This working paper examines the impact of modern business enterprise on the natural environment of Latin America during the globalization waves between the 19th century and the present day. It argues that although global capitalism created much wealth for the region,... View Details

Keywords: Globalization; Natural Environment; Outcome or Result; Business History; Pollutants; Environmental Sustainability; Green Technology Industry; Beauty and Cosmetics Industry; Tourism Industry; Latin America

Citation

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Web

2022 Reunion Presentations - Alumni

sciences have given her a multidimensional, multidisciplinary perspective on longevity opportunities. Susan received her Doctor of Science in Health Services from the Harvard University School of Public... View Details

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

Summing Up: What Next, If Manufacturing Proves Not To Be A Creator Of Those Good "factory Jobs" Of The Past? Manufacturing is essential to the health of an economy. It both fuels and results from innovation. It is natural in the course of... View Details

Keywords: by James Heskett; Manufacturing

Web

Research - Behavioral Finance & Financial Stability

Rogoff 09 JAN 2015 Following the 2008 financial crisis, many of the world’s economies experienced significant expansion in public sector balance sheets. This occurred as advanced economies faced near record levels of private and external debt as well as severely... View Details

12 Jun 2012
First Look

First Look: June 12

Anand Piramal and his team sought to "democratize healthcare" in India through the development of a new service delivery model. If Henry Ford could build and deliver cars to everyone in the United States, Piramal thought, then... View Details

Keywords: Sean Silverthorne

01 Jan 2013
News

Roger W. Sant, MBA 1960

Hewlett-Packard, Financial Analyst 1974 Named Assistant Administrator, Federal Energy Administration 1981 Cofounds Applied Energy Services 1991 AES goes public 1991 Establishes The Summit Foundation 1994 Elected Chair, World Wildlife... View Details

Keywords: Susan Young

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees... View Details

Keywords: by Dina Gerdeman

15 May 2017
Sharpening Your Skills

The Promises and Limitations of Big Data

services firms are using digital information about their customers to offer them a whole new range of customized products under the category of fintech. Cities are using data from Google Street View to guide economic development. And... View Details

Keywords: by Sean Silverthorne; Financial Services; Financial Services; Financial Services; Financial Services

16 Apr 2020
Research & Ideas

Has COVID-19 Broken the Global Value Chain?

fragilities on the monetary side. The appetite for dollar, which is already high after crises, is growing these days at unprecedented levels. During sustained interruptions of the GVC, like after the outbreak of the COVID-19 in China, many firms View Details

Keywords: by Sean Silverthorne

12 Dec 2006
First Look

First Look: December 12, 2006

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607010 Note on Health Savings Accounts, Flexible Spending Accounts, and Health Reimbursement Account Vendors Harvard Business School Note... View Details

Keywords: Martha Lagace

25 Apr 2024
News

Origin Stories

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Where we come from and how we were raised has a profound effect on who we become. The recipients of this year’s Alumni Achievement Award grew up... View Details

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

Fundamentally, they aim to improve the overall health of their ecosystems by providing a stable and predictable set of common assets—think of Wal-Mart's procurement system and Microsoft's Windows operating system and tools—that other... View Details

Keywords: by Marco Iansiti & Roy Levien

September 2011 (Revised February 2013)
Case

Cleveland Clinic: Improving the Patient Experience

By: Ananth Raman and Anita L. Tucker

Healthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the... View Details

Keywords: Health Care and Treatment; Customer Satisfaction; Performance Improvement; Service Delivery; Value Creation; Personal Characteristics; Human Needs