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  • All HBS Web  (3,242)
    • People  (5)
    • News  (433)
    • Research  (2,454)
    • Events  (16)
    • Multimedia  (15)
  • Faculty Publications  (1,672)
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  • January 2019 (Revised January 2020)
  • Case

Chiacchierone's Owners Chat About Tipping

By: Lena G. Goldberg and Michael S. Kaufman
The founders of a successful upscale restaurant operating with a "no-tipping" policy are faced with employee defections to tipped establishments as well as difficulty in recruiting. They must decide whether to retain or jettison their policy and determine how to deal... View Details
Keywords: Compensation and Benefits; Employees; Policy; Food and Beverage Industry
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Goldberg, Lena G., and Michael S. Kaufman. "Chiacchierone's Owners Chat About Tipping." Harvard Business School Case 319-078, January 2019. (Revised January 2020.)
  • October 1988 (Revised May 1990)
  • Case

Ford Motor Co.: The Product Warranty Program (A)

Raises powerful issues concerning product warranty policy as a strategic marketing variable. Also raises several exciting issues concerning the role of product policy in competitive battles, product line issues, interfunctional coordination issues, and some ethical... View Details
Keywords: Competition; Marketing Strategy; Insurance; Product; Policy; Manufacturing Industry; Auto Industry; United States
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Menezes, Melvyn A. "Ford Motor Co.: The Product Warranty Program (A)." Harvard Business School Case 589-001, October 1988. (Revised May 1990.)
  • 08 Feb 2018
  • Op-Ed

What’s Missing From the Debate About Trump’s Tax Plan

EtiAmmos The tax policy we choose as a society reveals our collective values. That is why battles over it are so fierce—and justified. When we debate tax policy, we are debating what kind of society we want and what role we want the View Details
Keywords: by Matthew Weinzierl
  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)." Harvard Business School Case 922-003, July 2021. (Revised October 2021.)

    Nancy F. Koehn

    Nancy F. Koehn is a historian at the Harvard Business School where she holds the James E. Robison chair of Business Administration. Koehn's research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Her... View Details

    Keywords: beauty products; clothing; consumer products; entertainment; fashion; marketing industry; retailing; health care; advertising; media
    • 18 Sep 2012
    • First Look

    First Look: September 18

    Buildings Authors:Timothy Simcoe and Michael W. Toffel Abstract We measure the impact of municipal policies requiring governments to construct green buildings on private-sector adoption of the U.S. Green... View Details
    Keywords: Sean Silverthorne
    • 10 Dec 2009
    • Working Paper Summaries

    State Owned Entity Reform in Absence of Privatization: Reforming Indian National Laboratories and Role of Leadership

    Keywords: by Prithwiraj Choudhury & Tarun Khanna
    • 14 Feb 2013
    • HBS Seminar

    Susan Crawford, Cardozo Law School

    • 2022
    • Working Paper

    THEMIS: A Framework for Cost-Benefit Analysis of COVID-19 Non-Pharmaceutical Interventions

    By: Dimitris Bertsimas, Michael Lingzhi Li and Saksham Soni
    Since December 2019, the world has been ravaged by the COVID-19 pandemic, with over 150 million confirmed cases and 3 million confirmed deaths worldwide. To combat the spread of COVID-19, governments have issued unprecedented non-pharmaceutical interventions (NPIs),... View Details
    Keywords: COVID-19; Health Pandemics; Policy; Framework; Cost vs Benefits; Outcome or Result; United States; Germany; Brazil; Singapore; Spain
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    Bertsimas, Dimitris, Michael Lingzhi Li, and Saksham Soni. "THEMIS: A Framework for Cost-Benefit Analysis of COVID-19 Non-Pharmaceutical Interventions." Working Paper, April 2022.
    • February 2009 (Revised March 2009)
    • Case

    AFSCME vs. Mozilo...and "Say on Pay" for All! (A)

    By: Fabrizio Ferri and James Weber
    Union seeks to protect its pension funds through shareholder activism focused on corporate governance and executive compensation. The case uses Countrywide Financial as an example. Richard Ferlauto, director of pensions and benefits policy at the AFSCME, the largest... View Details
    Keywords: Financial Crisis; Mortgages; Investment Activism; Investment Funds; Corporate Governance; Governing and Advisory Boards; Executive Compensation; Labor Unions; Business and Shareholder Relations; United States
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    Ferri, Fabrizio, and James Weber. AFSCME vs. Mozilo...and "Say on Pay" for All! (A). Harvard Business School Case 109-009, February 2009. (Revised March 2009.)
    • January 1984 (Revised April 1993)
    • Background Note

    Introduction to U.S. Political Economy: Antecedents to the New Deal

    Provides background information on developments in the U.S. economy and policy over several decades preceding the Hoover Administration. View Details
    Keywords: Policy; Macroeconomics; United States
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    Encarnation, Dennis J., III. "Introduction to U.S. Political Economy: Antecedents to the New Deal." Harvard Business School Background Note 384-160, January 1984. (Revised April 1993.)
    • April 1995 (Revised November 1995)
    • Case

    Human Resources at Hewlett-Packard (A)

    By: Michael Beer and Gregory C. Rogers
    Provides an overview of the human resource policies and practices applied by Hewlett-Packard (HP). Discusses HP's reactions as an organization to changes in its business environment. As such, it is an opportunity to analyze HP's practices, and how they have been... View Details
    Keywords: Human Resources; Change; Organizational Change and Adaptation; Policy; Computer Industry
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    Beer, Michael, and Gregory C. Rogers. "Human Resources at Hewlett-Packard (A)." Harvard Business School Case 495-051, April 1995. (Revised November 1995.)
    • Article

    Recent Research on Competitiveness and Clusters: What Are the Implications for Regional Policy?

    By: Christian Ketels
    This paper reviews implications of recent research on competitiveness and clusters for regions and regional policy. A new framing of competitiveness clarifies the role of regions. Its empirical findings align well with the literature on drivers of regional performance,... View Details
    Keywords: Competition; Industry Clusters; Policy
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    Ketels, Christian. "Recent Research on Competitiveness and Clusters: What Are the Implications for Regional Policy? ." Cambridge Journal of Regions, Economy and Society 6, no. 2 (July 2013).
    • December 2008 (Revised June 2009)
    • Case

    Ad Classification at Right Media

    By: Benjamin Edelman
    Right Media considers systems and policies to make sure that ads are only shown on web sites where they are appropriate, and vice versa. Setting standards is particularly challenging given the large and growing marketplace, the numerous participants, their diverse... View Details
    Keywords: Digital Marketing; Governing Rules, Regulations, and Reforms; Policy; Market Participation; Standards; Internet and the Web
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    Edelman, Benjamin. "Ad Classification at Right Media." Harvard Business School Case 909-032, December 2008. (Revised June 2009.) (request a courtesy copy.)
    • 2009
    • Report

    Clusters, Cluster Policy, and Swedish Competitiveness

    By: Christian H.M. Ketels
    Proximity enables firms to take advantage of knowledge spill-overs and exploit supplierdemand linkages with other entities engaged in related activities. Cluster strength thus seems to be one of the important determinants of prosperity differences across geographies.... View Details
    Keywords: Policy; Knowledge Use and Leverage; Industry Clusters; Business and Government Relations; Competitive Strategy; Competitive Advantage; Sweden
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    Ketels, Christian H.M. "Clusters, Cluster Policy, and Swedish Competitiveness." Expert Report to Sweden's Globalisation Council, Globalisation Council (Sweden), Stockholm, Sweden, 2009.
    • February 2011 (Revised September 2013)
    • Case

    Sound Group China: Urban Waste Entrepreneurs

    By: John D. Macomber, Chad M. Carr and Fan Zhao
    Private sector entrepreneur in China with advanced solid waste management capability competes with state owned enterprises and also government policies supporting a rival technology. Wen Yibo has used engineering expertise and political savvy to build a major privately... View Details
    Keywords: Private Sector; Public Sector; Service Delivery; Business and Government Relations; Environmental Sustainability; Wastes and Waste Processing; Urban Development; Utilities Industry; China
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    Macomber, John D., Chad M. Carr, and Fan Zhao. "Sound Group China: Urban Waste Entrepreneurs." Harvard Business School Case 211-086, February 2011. (Revised September 2013.)
    • November 1986 (Revised December 1986)
    • Supplement

    People Express, Supplement

    Brings the history of People Express up to the summer of 1986. Raises the question of whether its innovative human resource policies were successful pr problematic. View Details
    Keywords: Policy; Human Resources; Air Transportation Industry
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    Heckscher, Charles C. "People Express, Supplement." Harvard Business School Supplement 487-054, November 1986. (Revised December 1986.)
    • 2021
    • Working Paper

    The Business of K-12 Education in China

    By: Geoffrey Jones and Yuhai Wu
    This working paper examines the evolution of K-12 education in China, especially between 1985 and the present day, drawing extensive interviews with participants in the educational sector. China has been hugely successful in reaching almost 100 percent literacy,... View Details
    Keywords: K-12 Education; China; Real Estate; Early Childhood Education; Performance Evaluation; Teaching; Governing Rules, Regulations, and Reforms; Personal Development and Career; Social Issues; Nonprofit Organizations; Private Sector; Education Industry; Real Estate Industry; China
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    Jones, Geoffrey, and Yuhai Wu. "The Business of K-12 Education in China." Harvard Business School Working Paper, No. 22-022, October 2021.
    • March 2016 (Revised May 2020)
    • Technical Note

    A Brief Note on Global Antitrust

    By: Dennis Yao, David Yoffie, Eric Baldwin, Daniel Fisher and Rachel Salisbury
    This brief note explores the critical antitrust legal and policy issues facing managers, especially in the world of technology. View Details
    Keywords: Anti-trust; Monopoly; Policy; Law; Global Range; Technology
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    Yao, Dennis, David Yoffie, Eric Baldwin, Daniel Fisher, and Rachel Salisbury. "A Brief Note on Global Antitrust." Harvard Business School Technical Note 716-432, March 2016. (Revised May 2020.)

      Louis E. Caldera

      Louis Caldera is a Senior Lecturer of Business Administration at Harvard Business School. He teaches Leadership and Corporate Accountability, a required first-year course in the MBA program. He has previously taught law school courses on corporate... View Details

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