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      • April 2008 (Revised October 2008)
      • Case

      TD Canada Trust (A): The Green and the Red

      By: Dennis Campbell and Brent Kazan
      The case series illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers... View Details
      Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada
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      Campbell, Dennis, and Brent Kazan. "TD Canada Trust (A): The Green and the Red." Harvard Business School Case 108-005, April 2008. (Revised October 2008.)
      • April 2008 (Revised October 2008)
      • Supplement

      TD Canada Trust (B): Linking the Service Model to the P&L

      By: Dennis Campbell and Brent Kazan
      Keywords: Profit; Banks and Banking; Banking Industry
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      Campbell, Dennis, and Brent Kazan. "TD Canada Trust (B): Linking the Service Model to the P&L." Harvard Business School Supplement 108-043, April 2008. (Revised October 2008.)
      • April 2008 (Revised October 2008)
      • Supplement

      TD Canada Trust (C): Translating the Service Model to Service Operations

      By: Dennis Campbell and Brent Kazan
      Keywords: Banks and Banking; Business Model; Service Operations; Banking Industry; Canada
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      Campbell, Dennis, and Brent Kazan. "TD Canada Trust (C): Translating the Service Model to Service Operations." Harvard Business School Supplement 108-055, April 2008. (Revised October 2008.)
      • April 2008 (Revised December 2008)
      • Case

      Leveraged Loans 2007

      By: Andre F. Perold and Erik Stafford
      The leveraged loan market was in a crisis during the summer of 2007, following many years of low realized volatility (less than 4% per annum), an index of leveraged loans had fallen over 5% in the month of July. A sudden drop in capital market prices for an asset class... View Details
      Keywords: History; Financial Liquidity; Investment; Financial Crisis; Market Transactions; Disruption; Decision Choices and Conditions; Competitive Strategy; Capital Markets; Crisis Management; Commercial Banking; Financial Services Industry; Financial Services Industry
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      Perold, Andre F., and Erik Stafford. "Leveraged Loans 2007." Harvard Business School Case 208-145, April 2008. (Revised December 2008.)
      • April 2008
      • Teaching Note

      Leveraged Loans 2007 (TN)

      By: Andre F. Perold and Erik Stafford
      Teaching Note for 208-145. View Details
      Keywords: Financial Services Industry; Financial Services Industry
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      Perold, Andre F., and Erik Stafford. "Leveraged Loans 2007 (TN)." Harvard Business School Teaching Note 208-146, April 2008.
      • April 2008 (Revised April 2010)
      • Background Note

      The Hedge Fund Industry

      By: William E. Fruhan Jr.
      This note describes the hedge fund industry as of the end of the year 2007. View Details
      Keywords: Investment Return; Investment Funds; Investment Portfolio; Financial Services Industry
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      Fruhan, William E., Jr. "The Hedge Fund Industry." Harvard Business School Background Note 208-126, April 2008. (Revised April 2010.)
      • March 2008
      • Case

      Ujjivan: A Microfinance Institution at a Crossroads (A)

      By: V.G. Narayanan and Pamela Freed
      Samit Ghosh, the CEO and founder of Ujjivan, a major microfinance provider in Bangalore, wants to grow his business rapidly and become financially sustainable, but he's struggling with staff fraud, high costs, and how to stay true to Ujjivan's mission of poverty... View Details
      Keywords: Financial Institutions; Microfinance; Ethics; Mission and Purpose; Growth and Development Strategy; Financial Services Industry; Bangalore
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      Narayanan, V.G., and Pamela Freed. "Ujjivan: A Microfinance Institution at a Crossroads (A)." Harvard Business School Case 108-057, March 2008.
      • March 2008
      • Supplement

      Ujjivan: A Microfinance Institution at a Crossroads (B)

      By: V.G. Narayanan and Pamela Freed
      Case (B) of "Ujjivan: A Microfinance Institution at a Crossroads" addresses some of the actions Ujjivan, a microfinance provider in Bangalore, has taken with regard to issues raised in the (A) case, particularly regarding fraud and establishing financial... View Details
      Keywords: Financial Institutions; Microfinance; Crime and Corruption; Accounting Audits; Product Development; Financial Services Industry; Bangalore
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      Narayanan, V.G., and Pamela Freed. "Ujjivan: A Microfinance Institution at a Crossroads (B)." Harvard Business School Supplement 108-083, March 2008.
      • March 2008 (Revised April 2009)
      • Case

      Eliot Spitzer: Pushing Wall Street to Reform

      By: Rawi Abdelal, Rafael Di Tella and Jonathan Schlefer
      New York State Attorney General Eliot Spitzer faced a decision about how to stop wrongdoing committed by major Wall Street firms during the Internet boom. The equities analysts of Merrill Lynch and other Wall Street firms were charged with objectively advising retail... View Details
      Keywords: Crime and Corruption; Decisions; Financial Institutions; Stocks; Governing Rules, Regulations, and Reforms; Laws and Statutes; Lawsuits and Litigation; Conflict of Interests; Internet; Financial Services Industry; United States
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      Abdelal, Rawi, Rafael Di Tella, and Jonathan Schlefer. "Eliot Spitzer: Pushing Wall Street to Reform." Harvard Business School Case 708-019, March 2008. (Revised April 2009.)
      • March 2008 (Revised April 2009)
      • Supplement

      Citigroup: Re-Branding in 2007 (B)

      By: Rohit Deshpandé and Carin-Isabel Knoop
      Follow-up to "Citigroup: Re-Branding in 2007" (A), describing the development of a new brand identity for Citigroup. View Details
      Keywords: Brands and Branding; Financial Services Industry
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      Deshpandé, Rohit, and Carin-Isabel Knoop. "Citigroup: Re-Branding in 2007 (B)." Harvard Business School Supplement 508-011, March 2008. (Revised April 2009.)
      • March 2008
      • Article

      Market Reactions to Export Subsidies

      By: M. A. Desai and James R. Hines Jr.
      This paper analyzes the economic impact of export subsidies by investigating stock price reactions to a critical event in 1997. On November 18, 1997, the European Union announced its intention to file a complaint before the World Trade Organization (WTO), arguing that... View Details
      Keywords: Economic Systems; Trade; Development Economics; Financial Markets; Profit; Taxation; Volume; Value Creation; Market Design; Business Subsidiaries; Financial Services Industry; Financial Services Industry; Europe; North and Central America
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      Desai, M. A., and James R. Hines Jr. "Market Reactions to Export Subsidies." Journal of International Economics 74, no. 2 (March 2008).
      • February 2008 (Revised April 2009)
      • Case

      Citigroup: Re-Branding in 2007 (A)

      By: Rohit Deshpandé and Carin-Isabel Knoop
      With its history of growth through acquisition, Citigroup has a conglomeration of sub-brands that need to be integrated and rationalized. Ajay Banga, CEO of Citi's Global Consumer Group International, chairs a task force to work through the process of re-branding the... View Details
      Keywords: Mergers and Acquisitions; Business Conglomerates; Customer Focus and Relationships; Globalization; Growth Management; Brands and Branding; Organizational Culture; Competitive Strategy; Financial Services Industry
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      Deshpandé, Rohit, and Carin-Isabel Knoop. "Citigroup: Re-Branding in 2007 (A)." Harvard Business School Case 508-010, February 2008. (Revised April 2009.)
      • February 2008 (Revised November 2011)
      • Case

      The International Monetary Fund in Crisis

      By: Rawi Abdelal, David Moss and Eugene Kintgen
      When Dominique Strauss-Kahn became the Managing Director of the International Monetary Fund in late 2007, he faced a number of significant changes. The organization had lost much of its legitimacy over the previous decade, and countries seemed increasingly reluctant to... View Details
      Keywords: History; Globalized Economies and Regions; Problems and Challenges; Developing Countries and Economies; Borrowing and Debt; Government and Politics; Financial Institutions; Business Strategy; Macroeconomics; Financial Services Industry
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      Abdelal, Rawi, David Moss, and Eugene Kintgen. "The International Monetary Fund in Crisis." Harvard Business School Case 708-035, February 2008. (Revised November 2011.)
      • February 2008
      • Supplement

      Shinhan Financial Group (B)

      By: Rosabeth Moss Kanter and Matthew J. Morgan
      By 2007, there were many signs that the merger of Chohung and Shinhan banks to form the Shinhan Financial Group in 2003 had met its goals. Shinhan Financial Group's stock price had increased from $31 a share at its opening on the New York Stock Exchange in September... View Details
      Keywords: Mergers and Acquisitions; Global Strategy; Expansion; Markets; Strategic Planning; South Korea
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      Kanter, Rosabeth Moss, and Matthew J. Morgan. "Shinhan Financial Group (B)." Harvard Business School Supplement 308-095, February 2008.
      • 2008
      • Working Paper

      The Strength of Peripheral Ties: Maintaining Status When Firms Lose Resources

      By: Mikolaj J. Piskorski and Bharat N. Anand
      This paper examines conditions under which high-status firms can retain their positions, even if they lose resources. Firms are considered high status when they obtain ties from other high-status firms. Among high-status firms, we distinguish between those that also... View Details
      Keywords: Venture Capital; Resource Allocation; Rank and Position; Status and Position; Financial Services Industry; United States
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      Piskorski, Mikolaj J., and Bharat N. Anand. "The Strength of Peripheral Ties: Maintaining Status When Firms Lose Resources." Harvard Business School Working Paper, No. 08-067, February 2008.
      • January 2008 (Revised February 2009)
      • Teaching Note

      Leslie Brinkman at Versutia Capital (TN)

      By: Julie Battilana and Robert Steven Kaplan
      Teaching Note for [407089]. View Details
      Keywords: Management; Investment; Financial Services Industry
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      Battilana, Julie, and Robert Steven Kaplan. "Leslie Brinkman at Versutia Capital (TN)." Harvard Business School Teaching Note 408-100, January 2008. (Revised February 2009.)
      • January 2008
      • Teaching Note

      Gobi Partners: Raising Fund II (TN)

      By: Josh Lerner, Felda Hardymon and Ann Leamon
      Teaching Note for [808052]. View Details
      Keywords: Valuation; Venture Capital; Financing and Loans; Partners and Partnerships; Financial Services Industry; China
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      Lerner, Josh, Felda Hardymon, and Ann Leamon. "Gobi Partners: Raising Fund II (TN)." Harvard Business School Teaching Note 808-052, January 2008.
      • January 2008
      • Teaching Note

      Pilgrim Bank (A): Statistics Review with Data Desk

      By: Frances X. Frei
      Teaching Note for 602104. View Details
      Keywords: Decision Making; Policy; Banks and Banking; Management Teams; Motivation and Incentives; Customers; Mathematical Methods; Service Operations; Banking Industry
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      Frei, Frances X. "Pilgrim Bank (A): Statistics Review with Data Desk." Harvard Business School Teaching Note 608-095, January 2008.
      • January 2008 (Revised May 2009)
      • Case

      Restructuring at Delphi Corporation (A)

      By: Stuart C. Gilson and Sarah L. Abbott
      Delphi Corporation, operating under Chapter 11 bankruptcy protection, has filed a plan of reorganization with the court, under which a consortium of hedge funds led by Appaloosa Management will invest up to $2.6 billion in new equity. Also participating in the plan is... View Details
      Keywords: Restructuring; Capital Structure; Private Equity; Insolvency and Bankruptcy; Investment Funds; Labor and Management Relations; Service Industry; Service Industry
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      Gilson, Stuart C., and Sarah L. Abbott. "Restructuring at Delphi Corporation (A)." Harvard Business School Case 208-069, January 2008. (Revised May 2009.)
      • January 2008 (Revised March 2009)
      • Case

      Fortress Investment Group

      By: Malcolm Baker, Carlos M. Galvez and James Quinn
      CEO Wesley Edens and the five Fortress principals are contemplating a move unprecedented in the industry: becoming the first hedge fund and private equity firm to complete an IPO on the New York Stock Exchange (NYSE). This case examines potential reasons for a leading... View Details
      Keywords: Private Equity; Public Equity; Initial Public Offering; Investment Funds; Going Public; Valuation; Financial Services Industry
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      Baker, Malcolm, Carlos M. Galvez, and James Quinn. "Fortress Investment Group." Harvard Business School Case 208-080, January 2008. (Revised March 2009.)
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