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- All HBS Web
(2,897)
- People (20)
- News (1,213)
- Research (1,049)
- Events (4)
- Multimedia (4)
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- 06 Sep 2016
- First Look
September 6, 2016
through these questions, you’ll know that you’ve approached the problem in the right way—not just as a good manager but as a thoughtful human being. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51554 September 2016... View Details
Keywords: Carmen Nobel
- 18 Oct 2011
- First Look
First Look: October 18
information processing, impaired information processing does not mediate the relationship between anxiety and advice taking (Experiment 4). Finally, we find that anxious individuals fail to discriminate between good and bad advice... View Details
Keywords: Sean Silverthorne
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
caregivers—physicians and nurses—on the other.6 Administrators kept emphasizing, "Cut costs, save money." Caregivers replied, "We're not good at cutting costs; we cure children and save lives. That is our mission."... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
traditionally earned their biggest margins when rooms were scarce and customers were forced to pay higher rates—such as in Midtown Manhattan on New Year's Eve. And it's good news for travelers who don't have to pay through the roof to get... View Details
- 26 Mar 2008
- First Look
First Look: March 26, 2008
40%. Shareholder pressure (e.g., the voting outcome and the influence of the proponent) and the type of proposals are the main determinants of the implementation decision, while traditional governance indicators do not seem to matter. Outside directors implementing MV... View Details
Keywords: Martha Lagace
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social and financial goals at the same time. Social enterprises have a great deal of experience dealing... View Details
Keywords: Dina Gerdeman
- 08 Jul 2014
- First Look
First Look: July 8
way. Publisher's link: http://www.amacombooks.org/book.cfm?isbn=9780814434093 Forthcoming Journal of Public Economics No Margin, No Mission? A Field Experiment on Incentives for Public Services Delivery. By: Ashraf, Nava, Oriana Bandiera,... View Details
Keywords: Carmen Nobel
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
experiences and firm performance. We decompose the variance of 58,294 face-to-face transactions, quantifying the relative importance of customer, employee, process, location, and market-level effects on customer satisfaction. In our... View Details
Keywords: Sean Silverthorne
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
guide them through purchasing decisions were now on their own. Governments stepped in to fill this gap. Q: You use the consumer protection experiences in France and Germany as the basis for your book. Why those two countries? A: The... View Details
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
respond, and the value of the topic in the business world. Sarah Jane Gilbert: What led to your interest to develop and teach The Moral Leader course? Sandra Sucher: My interest in the topic of moral leadership—the focus of The Moral Leader course—originated in my own... View Details
- 12 Nov 2024
- HBS Case
Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers
leverage their backgrounds to build their businesses and generate funding. “Harley’s business is one that really no one else would have started because it’s his past experience that created this. Tech startups are so concentrated in a... View Details
- 21 Feb 2012
- Research & Ideas
Leadership Program for Women Targets Subtle Promotion Biases
training-up to be 'as good as' men," says Ely. "They don't take the systemic gender biases in organizations into account when educating women about how to move into and exercise leadership." How People Become Leaders The... View Details
Keywords: by Maggie Starvish
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
to the customer's wants and needs. Two-way communication occurs at the third level with customer- or retailer-initiated feedback loops. “I think Nordstrom is a great example of a retailer that's doing it well” Alvarez has had hands-on View Details
- 28 May 2013
- First Look
First Look: May 28
increases in dishonest behavior. The first three experiments found that individuals who engaged in expansive postures were more likely to steal money, cheat on a test, and commit traffic violations in a driving simulation. We also... View Details
Keywords: Sean Silverthorne
- 18 Jul 2016
- Research & Ideas
Is Greed Ruining Private Equity Firms?
are the average experience in PE partnerships, Ivashina says. In their working paper released in March, Pay Now or Pay Later? The Economics within the Private Equity Partnership, she and Lerner found that a partner’s pay was often tied... View Details
- 25 Aug 2003
- Research & Ideas
Studying Japan from the Inside
deep financial distress and had no choice but seek a foreign partner. Ghosn, who had never worked in Japan but had extensive experiences in other parts of the world, motivated the middle management at Nissan and transformed the culture of... View Details
Keywords: by Cynthia Churchwell
- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
(and improve) line operations as temporary issues arose; it prevented unproductive distractions and provided workers with increased focus; and it let the line experiment with new ideas prior to explaining them to management. Indeed, the... View Details
- 02 Aug 2011
- First Look
First Look: August 2
seed-capital investments or alumni groups. Experiments with other models, whether internal or with partners, provide experience and readiness for future change. Learning from partners, or from corporate... View Details
Keywords: Sean Silverthorne
- 16 Jun 2015
- First Look
First Look: June 16, 2015
manufacture their goods risk reputational harm if the working conditions in those factories are revealed to be dangerous, illegal, or otherwise problematic. While firms are increasingly relying on private-sector "social... View Details
Keywords: Sean Silverthorne
- 07 Aug 2007
- First Look
First Look: August 7, 2007
employed in a study of the market for federal judicial law clerks conducted in 1998-2000, we have broadly surveyed both federal appellate judges and law students about their experiences of the new market for law clerks. This paper... View Details
Keywords: Martha Lagace