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  • All HBS Web  (5,268)
    • People  (15)
    • News  (1,224)
    • Research  (2,549)
    • Events  (24)
    • Multimedia  (62)
  • Faculty Publications  (1,458)
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  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

Bussgang, Jeffrey Abstract—Relative to established organizations, start-ups can be hard to figure out. What are the jobs to be done? The best entry points? How can you tell whether a company has potential for success and is the right fit... View Details
Keywords: Carmen Nobel
  • November 2022
  • Case

The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales

By: Regina E. Herzlinger and Tiffany Farrell
Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous... View Details
Keywords: DTC; Internet and the Web; Marketing Channels; Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Competitive Strategy; Service Delivery; Growth and Development Strategy; Pharmaceutical Industry; Health Industry; Retail Industry
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Herzlinger, Regina E., and Tiffany Farrell. "The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales." Harvard Business School Case 323-031, November 2022.
  • 22 Feb 2022
  • News

March 2022 Alumni and Faculty Books

and inclusive scope, aided by an accessible and cogent writing style. It appeals to scholars, students, advocates and others concerned about... View Details
  • March 2025
  • Article

Differentiating on Diversity: How Disclosing Workforce Diversity Influences Consumer Choice

By: Maya Balakrishnan, Jimin Nam and Ryan W. Buell
Companies are facing increased pressure to “walk the talk” on diversity, equity, and inclusion (DEI) in their operations. One specific call-to-action from stakeholders is the public disclosure of EEO-1s. Companies with 100+ employees are federally mandated to annually... View Details
Keywords: Consumer Behavior; Corporate Disclosure; Diversity; Employees; Perception
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Balakrishnan, Maya, Jimin Nam, and Ryan W. Buell. "Differentiating on Diversity: How Disclosing Workforce Diversity Influences Consumer Choice." Production and Operations Management 34, no. 3 (March 2025): 457–474.
  • Web

Love and Money - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

man who tries to seduce her with money. Previous – Biblical and Mythological Scenes Next – Politics and War © President and Fellows of Harvard College Baker Library Historical... View Details
  • Web

Politics and War - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

Foreign Secretary Charles James Fox's bill to replace the directors of the East India Company with seven commissioners. Supporters of the bill hoped it would rid the Company of the directors' treachery and corruption in India. It was... View Details
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

identity-holders away from options they would have preferred in the absence of that appeal. Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact By: Shell, Michelle A., and... View Details
Keywords: Sean Silverthorne
  • Research Summary

Profitable Souls: Foreign Investment and the Fate of Human Rights

By: Debora L. Spar
This is a project about foreign investment, about what happens when big multinational firms invest in small, poor, and often nasty places. Typically, most observers assume that this is a largely negative relationship: that multinationals exploit the local population,... View Details
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

forthcoming Cambridge, MA: Harvard University Press The Academy of Fisticuffs: Political Economy and Commercial Society in Enlightenment Italy By: Reinert, Sophus A. Abstract—The terms “capitalism” and... View Details
Keywords: Dina Gerdeman
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

familiar." The remote and hybrid work that rose up during the pandemic helped break down these boundaries. Virtual meeting and collaboration platforms helped level the playing field by increasing meeting... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

Informing Dissent By: Greene, Hillary, and Dennis Yao Abstract—The first part of this commentary argues that because the production of dissent depends on the availability of information, greater attention should focus on government... View Details
Keywords: Dina Gerdeman
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

implications of these relationships for start-up innovation and performance. Value creation in such relationships occurs when assets are exchanged by the parties involved: collaboration allows for passive knowledge flows View Details
Keywords: Dina Gerdeman
  • 2021
  • Chapter

Building Small Business Utopia: How Artificial Intelligence and Big Data Can Increase Small Business Success

By: Karen G. Mills and Annie Dang
Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech... View Details
Keywords: Big Data; Fintech; Artificial Intelligence; Small Business; Financing and Loans; Capital; Success; AI and Machine Learning; Analytics and Data Science
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Mills, Karen G., and Annie Dang. "Building Small Business Utopia: How Artificial Intelligence and Big Data Can Increase Small Business Success." In Big Data in Small Business, edited by Carsten Lund Pedersen, Adam Lindgreen, Thomas Ritter, and Torsten Ringberg. Edward Elgar Publishing, 2021.
  • 01 Jun 2022
  • News

June 2022 Alumni and Faculty Books

even need to reduce incoming solar radiation in order to lower unacceptably high temperatures. Such unproven and potentially risky climate interventions raise mind-blowing questions of governance and ethics.... View Details
Keywords: Publishing Industries (except Internet); Information

    Don't Just Survive - Thrive: Leading Innovations in Good Times and Bad

    Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global financial crisis provides a mandate for restructuring. But survival is not the end goal. In fact, cost cutting and restructuring are simply... View Details
    • Web

    Speculation and Credit - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

    with three small children holds a losing lottery ticket in her hand. Previous – Louis-Philippe, "King of the French" Next – Bankers, Financiers, and Statesmen © President and Fellows of Harvard College Baker... View Details
    • 31 Jul 2018
    • First Look

    New Research and Ideas, July 31, 2018

    the few instances that they are, the data are not standardized, not interoperable, and not readily accessible to clinicians, researchers, or policymakers. While such barriers to easy health information... View Details
    Keywords: Dina Gerdeman
    • 14 Oct 2002
    • Research & Ideas

    The Widening Rift Between Corporations and Society

    Society is evolving and it is leaving business behind, say HBS professor Shoshana Zuboff and James Maxmin. In their new book, The Support Economy: Why Corporations are Failing Individuals View Details
    Keywords: by Martha Lagace
    • 01 Sep 2018
    • News

    September 2018 Alumni and Faculty Books

    and access knowledge. Pham chronicles her path to becoming one of the most successful entrepreneurs of her generation and offers specific advice that covers everything from... View Details
    • 06 Dec 2021
    • News

    December 2021 Alumni and Faculty Books

    having access to valued resources, which anyone can have, regardless of their income or status in life. Everyone has a resource to offer, so everyone has access to power. Battilana View Details
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