Publications

January 2004 (Revised October 2006)
Case

Electronic Arts in Online Gaming

By: Thomas R. Eisenmann and Justin Wong

Electronic Arts (EA), the world's largest independent video-game publisher, must decide whether to support Microsoft's initiatives in online gaming. Historically, EA has been platform-agnostic, releasing versions of its titles for all major console platforms. However,... View Details

Keywords: Corporate Strategy; Digital Platforms; Network Effects; Policy; Customer Focus and Relationships; Games, Gaming, and Gambling; Revenue; Segmentation; Sales; Entertainment and Recreation Industry; Electronics Industry

October 1995
Case

Singapore TradeNet: Beyond TradeNet to the Intelligent Island

By: Lynda M. Applegate, John L. King and Soon-Siong Neo

Describes the actions taken by the government of Singapore to enable the country to survive and prosper after it achieved independence in the late 1960s. Recognizing that its small size, limited natural resources, but excellent location placed it in a vulnerable... View Details

Keywords: Transition; Communication Technology; Governing Rules, Regulations, and Reforms; Policy; Digital Platforms; Information Technology; Technology Adoption; Information Technology Industry; Singapore

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November 2000
Exercise

Atlantis-Biovent Negotiation: Confidential Instructions for Atlantis

By: Michael A. Wheeler

This two-party exercise illustrates bidding strategy in the context of settling a large insurance claim. Specifically, the claimant (Biovent) and the insurer (Atlantis) are asked to submit confidential offers to a dispute resolution Web site that will determine whether... View Details

Keywords: Insurance; Bids and Bidding; Digital Platforms; Negotiation Process; Conflict and Resolution; Strategy; Internet and the Web

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14 Oct 2002
Research & Ideas

The Widening Rift Between Corporations and Society

and processes are likely to lead the merger of such activities as logistics and financial services. This can provide large-scale platforms with common protocols (the precursors of digital View Details

Keywords: by Martha Lagace

08 Jul 2002
Research & Ideas

How to Fashion Your New E-Business Model

Internet. The second major category of e-business model comprises businesses that provide the platform upon which digital businesses are built and operated. The e-business model classification…suggests... View Details

Keywords: by Lynda M. Applegate

01 Dec 2006
News

Faculty Books

Invisible Engines by David S. Evans, Andrei Hagiu, and Richard Schmalensee (MIT Press) Assistant Professor Hagiu and his coauthors offer detailed studies of the personal computer, video-game console, PDA, smart mobile phone, and digital... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

August 2020 (Revised March 2021)
Supplement

Migros Turkey: Scaling Online Operations (B)

By: Antonio Moreno and Gamze Yucaoglu

The case opens in February 2020 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are looking over the results of the fulfillment pilot the... View Details

Keywords: Grocery; Business Model; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Corporate Strategy; Retail Industry; Turkey

Fast Answer

Field Course: Investing for Impact

commentary from HBS faculty. Demographics, city data, and more: Analyze Boston is the City of Boston's new open data hub, where you can find facts, figures, and maps related to our lives within the city – all in one convenient View Details

February 2014
Technical Note

Mobile Broadband and the Telecommunications Industry in 2011

By: Lynda M. Applegate, Kerry Herman and Christine Snively

Mobile broadband carriers provide network access to the Internet for a range of devices (typically portable or mobile), including consumer devices such as smartphones, tablets and E-Readers, but also a host of new emerging devices. Mobile broadband networks enable data... View Details

Keywords: Telecommunications; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Digital Platforms; Mobile and Wireless Technology; Telecommunications Industry; Information Technology Industry; Technology Industry; Communications Industry

January 2022
Case

Hybrid Classroom - an Opportunity or a Threat?

By: V.G. Narayanan

When the Covid pandemic struck in the spring of 2020, HBS pivoted to remote instruction while maintaining the interactive and engaged discussions which distinguished the case system pedagogy. In fall 2020 HBS adopted a hybrid approach, fitting out its classrooms with... View Details

Keywords: Education; Teaching; Higher Education; Technology Adoption; Digital Platforms; Internet and the Web; Adaptation; Opportunities; Education Industry

01 Jun 2020
News

Staying the Course

opportunity amid countless obstacles. The sale of ed tech products has been on the rise in recent years—with an estimated $150 billion in global expenditures on digital learning in 2018, a number predicted, pre-pandemic, to double by... View Details

Keywords: April White; online education

30 Oct 2018
News

Paths of Victory

continents. “We continue to build a new category in the digital manufacturing space. We empower engineering and manufacturing professionals to design, order, and commission custom factory equipment as fast as three days, through a... View Details

Keywords: Alumni New Venture Contest; Support Activities for Transportation; Transportation; Machinery Manufacturing; Manufacturing; Administration of Human Resource Programs; Government

Web

Global Activities 2020-2021 - Global Activities 2021

Arrived: Integrating Refugees in Sweden” examines how job matching platforms in Sweden, Germany, and Italy have sought to address the challenging refugee crisis in their countries. Podcast Explores Unilever’s View Details

15 Aug 2024
Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

companies will live and die based on their ability to bounce back from a crisis.” Demand for digital transformation and artificial intelligence (AI) will raise the stakes for strategic data and platform... View Details

Keywords: by Hise Gibson and Anita Lynch

25 Feb 2020
News

Action Plan: Just Breathe

executives would find out that I was meditating,” Burton admits. Today, he wants everyone to know about the workplace benefits of meditation and other stress-management techniques. Six years ago, Burton founded Whil, a digital training... View Details

Keywords: April White

15 Oct 2019
News

Innovative Thinking Fuels Nascent Startup Scene

Amira Rashad (MBA 1998) Amira Rashad (MBA 1998) When Amira Rashad (MBA 1998) cofounded the grocery delivery platform BulkWhiz in the United Arab Emirates (UAE) in spring 2017, she joined a nascent startup scene in the Middle East and... View Details

October 2016 (Revised March 2017)
Case

uberPOOL

By: Marco Iansiti, Michael W. Toffel and Amram Migdal

This case describes Uber's uberPOOL service, which let multiple Uber users who were headed in the same direction share a ride and pay substantially lower fares. View Details

Keywords: Uber; uberPOOL; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Technological Innovation; Digital Platforms; Transportation; Transportation Networks; Information Technology Industry; Technology Industry; Transportation Industry

February 2000 (Revised May 2001)
Case

eBricks.com

By: Thomas R. Eisenmann

eBricks.com is developing an online marketplace for construction materials. The start-up company faces two decisions: 1) whether to merge with BluelineOnline.com, a firm providing project management solutions for the construction industry; and 2) whether to develop an... View Details

Keywords: Strategic Planning; Digital Platforms; Internet and the Web; Marketplace Matching; Decision Choices and Conditions; Business Startups; Construction Industry